ILoveYourAccent

Had been playing on this site for a few months and I just connected with someone who seems to be the one... it's early days but fingers crossed. I had fun on this site. Thank you.

On paying my membership for a single month a while ago, I found it strange that some of those who contacted me initially seemed not to reply even when a telephone number and email address is presented... what does that lead me to believe?... perhaps the individuals who 'appear' legitimate are in fact not. Understandably that may just be apathy on the part of the so called person. Now a few months go by, without being a paid member and once again I receive messages and possibly being interested I have no other option but to pay the $20 for the month to read the email message. Again, I see shallow and nondescript replies so I have to consider that this might just be a way of 'artificially' coercing and enticing a person to make payment for what I see is a poorly executed dating site.
I am now in dispute with Paypal claim (having paid through that medium) and the administrator would not refund the $20. Their attitude is abysmal. They even had the audacity to suggest I should be auditing their site and informing them.

They have a BBB rating of "F" so that might just give you a hint as to their approach to customer issues. AVOID THEM LIKE THE PLAGUE!

This site is the most unprofessional site I have ever come across. The service they offer in terms of their product has to be the most inferior, old fashioned system I have ever seen. I cancelled my subscription within days (though didn't ask for a refund) when cancelling my account, the admin were EXTREMELY rude. I was told that my account was deleted and finished with (eventually).

However, a month later, I received an email from paypal saying that $20.00 had been removed from my account. I queried it to find that it was I Love Your Accent who had set up a subscription on my Paypal account when I first signed up. I contacted I love your accent and they said that it wasn't their responsibility to cancel my subscription and that there was nothing they could do about it. AT NO POINT was I told by them during the cancellation process that I had to personally cancel the subscription with Paypal. Unable to resolve directly, I launched a dispute with Paypal. The admin from ILYA were SO rude and said words to the effect of "let us save you the bother of taking this further, Paypal refunds don't cover our service so good luck with that, so we've escalated the claim for you. Let's let Paypal run with this one!". If this company continues to run in this childish, unprofessional manner then I can NOT wait to see it run down to the ground! I'll be having the last laugh then ;). Rochelle Peachey is a failure of a business woman and has absolutely zero customer service or people skills.

My advice for this website. STAY AWAY!

Every bad thing you've ever read about this site is true. There is no way to cancel membership on the web site, they suggest rather that you discontinue payments via PayPal. The problem with that is that people who don't have a PayPal account can't login and do this. PayPal told me that ILYA had to cancel my membership and discontinue payments from their end and they refuse to do it. I started this process weeks ago as my 3 month membership is up on the 15th of November. The first response I got from ILYA was immediate telling me to go through PayPal. My response informing ILYA of what PayPal said got no reply... ever. I resent it a few days later and still nothing. Resent it the next day, no response. Sent the same email 20 (yes) 20 times to irritate them into responding to me. I got a reply saying "Why have you sent the same email 20 times?" but nothing on my actual problem. I've now reported them to the BBB, Attorney General of Florida and Illinois. They are total scam artists and the site itself is horrid. The layout is awful, there aren't many members at all, and it looks more like an AOL personal page from 1997 than it does a 'professional' web site. I can't wait until they're shut down.