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iLoveBodyKits has a rating of 1.5 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. iLoveBodyKits ranks 498th among Auto Accessories sites.
I had ordered a new front lip for my mazda rx8 to replace a broken one and upon ordering it, the website decline my transaction saying they will not ship to my address. Not thinking much of the matter I went elsewhere to find my parts. Two days later I see this company has charged me not once, but twice for a part they are not even sending me! I have yet to hear back from any customer service reps even though I have called multiple times
I normally don't like to buy expensive items online but I decided to take a chance since they had the best deal for what I was looking for. I purchased a set of 20" wheels for my Range Rover Sport and it was a super smooth and fast transaction. I even called their customer service number and the sales woman was very helpful and polite when I had questions about shipping. I received my wheels in under a week and they were in pristine condition. NO beat up boxes, dents or scratches. I'm not sure why there are bad reviews about this site. I personally had a great experience and would highly recommend anyone to deal with them. A+++++ seller!
My fiance bought me a roof rack for my FJ for Christmas. Shortly after Christmas, my dad and I attempted to assemble and install the rack. The rack feet would not fit flush to the roof no matter what we tried. My fiance attempted a few times to call with no answer. On 12. 28. 12 I submitted an official report that my product was defective. A few days later I received an email stating they were out of the office for the holiday and my report would be addressed in the next few days. Two weeks went by without response. I emailed the individual that emailed me that message and he was quite rude in his response, saying that I had not followed through on instruction they had sent me to send them images. I explained that I was sorry and sent the images, but I had never received instruction to send images. In fact, the site had my report listed as resolved, which I found a little humorous. After many more phone calls prompting them to resolve the issue, I received a return shipment label on 2. 6. 13. I will admit the next delay was my fault because I was busy with work and personal things... and I needed a truck to get the package to UPS so it was shipped 2. 19. 13, arrived at their facility 2. 21. 13. They are claiming they have no record of it arriving, which is interesting because I have record right here of Chen signing for it, and will not send a new rack until they do. It feels like we are being scammed, an expensive scam.
We ordered 07-08 Toyota Camry Halo Projector Headlights Black CCFL w/ HID Kit Combo. Not only did I realize it was very overpriced after my wife bought the kit, considering I could have gotton one of their kits and the housings seperately for $100 less. The quality is aweful. I had to pull both headlights out and seal them with silicone because there was a 1/4" gap almost all the way around the headlight. I know they say they need more sealant, but this is rediculous. About a month of use later and one of the ballasts went out. We went to a local company and bought a ballast because ilovebodykits never sent the replacement they said they would. Another month and a half later and the other ballast went out. Customer service isn't so great either. I've been caller number one for the last 10 minutes waiting to speak with someone. They sell low quality chinese child labor sweatshop crap at high quality prices and could care less about their customers. Do not buy from here. They're only looking to make a profit by ripping you off.
Hands down worst online experience overcharge on shipping delayed shipping times no straight answers and on top of everything parts did not fit then when called back someone told me to $#*! off thats the type of business this is so save your money and go to someone who is more respectable than this $#*!ty cmpany
http://www.complaintsboard.com/complaints/ilovebodykits-c*******.html