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Il MakiageReviews 8,846

3.8

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
365
quality
352
This company responds to reviews on average within 8 days

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Canada
1 review
22 helpful votes
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0 stars
November 18, 2020

If I could give 0 stars. They took almost $200.00 out of my bank account without being mentioned. I email, Katie R. Told me 2-4 business days for my pre-authorization payment to be refunded back into my bank account. Try me now, I placed on November 10th 2020, it's been over a week and I haven't recieved my money back. In honesty I do think this is a scam. Be careful customers because I wouldn't have took the time to make a complaint. There goes $200.00 out the drain lol also they will email back explaining the same thing without answering your questions. Pathetic and very unprofessional.

Cant call them can only email. Very frustrating

Date of experience: November 18, 2020
Canada
2 reviews
7 helpful votes
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Sorry
May 12, 2020

I've seen so many good reviews about this, that's why I purchase some products but I don't understand why I didnt get my package. I'm so sad.

Date of experience: May 12, 2020
Alabama
195 reviews
363 helpful votes
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Great makeup
April 8, 2019

This little company has great products. I read all the reviews and most of them were horrible. I must say, I did not have any problems. The makeup matched my skin tone to a T. I paid for shipping and then weeks later, I was charged $44 for the product. It was well worth it. Will I recommend to others? Of course I will. You can always return the product within 14 days if the makeup does not match or if you do not like the product.

Date of experience: April 8, 2019