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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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DONT FALL FOR IT! They try and butter you up with e-codes and coupons... I had 5 seperate orders that never came. Oh but they sure charged me for it! Im pissed they just stoped repling to my emails wanting to know why I was charged but nothing was ever shipped. So upset and out almost $200
I found this site on fb while scrolling and I followed link to my browser. I was signing up and purchasing the sample and of course the only suppose to charge me for shipping which was 5$. But I do happened to put in the wrong service code from the back of card so I never got to continue. Later while on my phone I started receiving several different payments of 30$ from the site. Then I went to my email where I signed up, it's not even valid any more like I never signed up but they keep charging my card for 30$ Over seconds just because. I DO NOT RECOMMEND AND PLEASE BE AWARE. I'm currently reporting my card for fraudulent activity!
If I could give 0 stars. They took almost $200.00 out of my bank account without being mentioned. I email, Katie R. Told me 2-4 business days for my pre-authorization payment to be refunded back into my bank account. Try me now, I placed on November 10th 2020, it's been over a week and I haven't recieved my money back. In honesty I do think this is a scam. Be careful customers because I wouldn't have took the time to make a complaint. There goes $200.00 out the drain lol also they will email back explaining the same thing without answering your questions. Pathetic and very unprofessional.
Cant call them can only email. Very frustrating
This little company has great products. I read all the reviews and most of them were horrible. I must say, I did not have any problems. The makeup matched my skin tone to a T. I paid for shipping and then weeks later, I was charged $44 for the product. It was well worth it. Will I recommend to others? Of course I will. You can always return the product within 14 days if the makeup does not match or if you do not like the product.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.