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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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It's was understandable how they ask questions and were easy to answer I hope the makeup manches my face color and complexión thankyou
Its products are very good, and it's easy to commit to it's subscriptions, however, once your in it's nearly impossible to cancel. Its website requires that you read every page to learn you have little to no recourse for charges made to your credit card. The replies from customer service refer you to their website. You will never be able to speak with anyone directly. Just order as needed, unless you plan to cancel your credit card. This company has drastically over estimated its competitive advantage.
I enjoy using these products love them the bring out the best coverage when using them recommend using them
Re-order was simple! Love this shade, it is just perfect! I love the soft, smooth feel of it on my lips. Not greasy or slick, more of a moisturizing feel! The product lasts and lasts! I was getting close to the end and sure didn't want to run out!
So far I am very satisfied in the products I have ordered thus far, however, very disappointed in the mascara. It leaves black under my eyes every singe time I used it, so I stopped using it. Its unfortunate. Not sure if you have a waterproof one that will not leave black smudging on the bottom of my eyes. If so, would love to have one for FREE
Love the concealer but hate how it asks if I want to add on more products when I am checking out!
Hi, while I don't mind purchasing online and appreciate the goal to keep the brand promise, I do also enjoy purchasing products in brick and mortar locations. Looking forward to more purchasing options in the future
I love these products! I can tell a big difference in the appearance of my skin.
I have never been disappointed with ANY of my purchases! It's ALWAYS exciting to receive my Ilmakiage package! From foundation and concealer, to brushes, liquid eyeliner and setting spray (my favorites), I just LOVE the quality, attention to details, the personalized quizzes (to acquire your perfect, personal shades), the personal stylist attention and how-to videos, as well as all of the extra perks that come with every purchase! I'm looking forward to receiving my newest items and will post an update regarding the new items that I'm trying this time around! Totally siked about receiving my newest black box!
I really love this make up. I have used it for about 2 years now and will continue to use it. The coverage is spot on as long as you take the quiz and answer it properly.
Coverage is flawless and it lasts all day! I'm no longer having to constantly check the mirror to make sure my make up is still holding up
Want to try your product before committing to a subscription
The foundation makes your face feel and look natural. The primer erases all imperfections. Best products ever.
Simple quiz except I was unsure about skin tones bc a couple looked a lot alike so I'm not sure if I picked it right. I currently use IlMakiage #100. The first quiz I was matched to #105; the second quiz I was matched to #95. Being wintering time in Fl I am lighter than normal so the #100 is a little dark in me but still works. I was thinking I need a slightly lighter shade but am not sure if that's what I'll get after these quizzes. I'm going with #95 and if it's too light, then I'll go with #105. It's so great we can try before we buy!
My original purchase of the foundation matched perfectly and I love the product. It not drying and offers some concealment of blemishes/spots but is not cakey! Love your products.
Next up, I'm going to try your skin care!
They have pictures of all their products, true color tabs. Great products, easy to use website. They have an option to automatically reorder or automatically order products. Very convenient and efficient, plus when you place an order they will give you a discount on your next order!
Good experience with $20.00 off coupon. Will buy again.
Every product I've tried has been quality and I love them from foundation to the lashes! I can't wait to try my lip gloss.
Not good they just immediately add those other products
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members