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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I first bought IL MAKIAGE about a year ago. I tried the foundation, first color didn't work, sent it back, second one didn't either, but I just kept it and I mix it with another one to find my color. Actually not a bad system since my skin tone changes slightly throughout the year with how much sun I get. I like the foundation, all the ads about it brought me here, BUT I love the concealer! The F*ck I'm Flawless concealer is great - doesn't look cakey or set into fine lines under eyes and covers small discolorations easily. I do have a heavier concealer from MAC I use to cover super red blemishes, but that's more of a spot concealer. Overall happy with this brand and it's quality. Also, customer service was great when I needed to exchange my foundation.
Absolutely love each & every product i purchased. Make up line & skin care lines are fabulous.
I'm excited to try this product! I was not too happy with getting more "suggestions" of other products prior to checkout. Save those for later!
Vraiment satisfaite je recommande vraiment ce produit j'ai choisi no 55 il couvre bien.
Il Makiage has great products, prompt and efficient service, and offers lots of discount coupons! Woo hoo!
I'd pay any price for thus product. I've been with this company as a customer since the beginning. Great customer service and quality affordable products.
I didnt like the product, so I sent the product back. They didn't refund my money, which they stated they would. So now I'm out $160
Total rip off!
I'm excited to try these products! The questions asked helped me to realize that I didn't truly understand how to determine the right shade for my skin. I've spent many dollars trying foundation and usually ended up just throwing it in the trash. Then I gave up completely and stopped wearing makeup. It's been years now since I trusted my ability to find the correct shade. With the help from Il Makiage, I believe I will feel completely feminine again. SO happy - can't wait for the products to arrive. More to come…
Amazing products and packaging. My only issue is the website is hard to navigate in some parts. Adding things to an order etc. It glitches often.
At first I like my product but then the pump broke and I can't access my product and there's more than half left in the bottle.
I love Il Makiage makeup! Color matched to me. 14 days free to try...if you don't like it, you return it AND they donate it! If I have an order running late, they always send me a coupon for at least $15 off a product. Great way to try a new mascara or lipstick. When I have contacted them concerning my auto-replinishment orders ir returning a colori dint quite care for...they respond within a couple of hours and resolve the issue. I very highly recommend you give them a try...you will not regret it!
I'm not usually a makeup person however, this will be my second order from this company because I liked the first order so well! I really couldn't tell I was wearing it, it's just that good! I'm going to continue to order unless something changes about it that I don't like, ijs! I would recommend it to anyone up in age like myself because it does hide those dark spots and pimples too! Try it folk, u are sure to like it!
I placed my second and third order today, was very excited on my purchase a foundation and concealer previously really enjoyed the look! I will definitely prefer them to other people for their make up and skin care needs.
Was the complete wrong shade. I was Overcharged and did not even want the concealer - never agreed to purchase it in the first place, and was charged $120. Was promised not to be charged and have a new shade sent and have heard absolutely nothing. Never going through this company again.
I genuinely don't know how they have so many positive reviews -- this was the worst makeup I've EVER used! The concealer had the consistency of cake frosting, but didn't have any coverage. The foundation was so watery and set into my skin in a way that created fine lines and wrinkles I didn't previously have. I was also very confused as to why the primer would be silicone based when the foundation clearly wasn't. They should be the same base so they can work together properly. You're better off using a drugstore brand.
Easy to navigate, clean, professional, human, friendly. Nice!
I haven't order my foundation in a little over a year due to the pandemic and just not wearing make up as much as I used to but now outside is back open:-) it was time for me to reup and and I logged in and it was so easy to reorder my foundation. I love this product, it matches my skin tone so well!
I had very dry skin developing eczema on my face. These products have helped and wear all day keeping my skin smooth and hydrated.
I received an email notifying me that my discount code was going to expire in 48 hours, but there was no link to the website. I had to google the site, and when I tried to sign in, Il Makiage had to send me an email vs. allowing me to sign into the window I already had open. I then had to open another window to shop. I wanted to find the last color of my foundation, so I went to My Orders. There was no picture of any of the orders, so in order to see what was what, I had to click on "order again" so that the item would open. This caused a bunch of unwanted items to land in my shopping cart. When I was ready to check out, I was unable to delete unwanted items from my cart without backing out of that window and going back into my cart. The entire experience, coming from a web designer/Creative Director, was very frustrating and took longer than needed. I'd be happy to help Il Makiage with website enhancements that would make for a much better, more seamless, shopping experience!
All of the Il Makiage products I've used - foundation, concealer, mascara - are smooth to put on, look great, and have a natural feel. Customer service has been a tremendous help when setting up my account and for returning products that didn't quite match my complexion. Love!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members