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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I really appreciated how helpful they were in choosing another shade that works for me.
Awesome website. Can't wait to receive my order. I think my shade will be a perfect match!
First time making a purchase. Company does a fantastic branding job and makes the checkout process speedy and very simple!
On website hard to distinguish difference between the creams as most have same packaging/labels
So far my experience with this company has been top-notch! I have nothing negative to say. Everything happens very quickly, the order process, the shipping. I love the product (concealer). Even though I'm in Canada, I will order from here again.
I have extremely sensitive, combination skin. I used to joke that if someone looked at my face wrong it would break out. All my life I've had to be cautious when trying new product. The items I purchased have been fantastic! The primer, concealer and foundation feel weightless. I also purchased a serum for anti-aging. Never once did I feel tingling, or burning nor did my face turn red. So of course, now I need to try other items.
It's a little expensive for me but definitely worth the price and will continue to purchase because of the quality. Thank you so much for creating a wonderful, lightweight, effect product.
I thought that asking about my current foundation brand would include the actual color name to help with narrowing down the correct shade. I was surprised the color was not asked. Instead of sending an entire bottle send smaller swatches of more shades to select from.
All I did was place and order. How can I give a review on something I haven't even received yet. What I can tell you is… it's been 5 minutes since I placed the order and I have already received 6 e mails. It's a little much.
Jordan was an absolute ANGEL. Not only did she get back to me super fast, she was super helpful with my request and even sent me a full replacement foundation free of charge. I'm completely stunned with the customer service and I'm very grateful for the help.
This company is trash. They tell you to try it for free, then they will charge your card three separate charges in one day.do not give this company your credit card number they are not to be trusted. They don't respond to email requests for an explanation. The makeup is trash as well. You could be better at makeup at the drugstore.
I was charged $45 dollars today from this company and i have only purchased 2 things and that was at least 2 months ago ($5 products at that). This company is full of crap
It's always a pleasure everyone is so nice and pleasant
Shipping from this company could be greatly improved, not very prompt with frequent delays due to choice of shipping methods! You ship via UPS but because of how you ship it changes hands several days later to USPS and then there are always delays with them! Why not just ship USPS from the beginning, could shave about 4 days off of shipping time, so frustrating!
First, my coupon code would not work. Got mixed up with o and 0.
The questionaire was very helpful and correct. Great products.
This is my second purchase! The foundation was great, I got the wrong shade, emailed customer service I received a prompt response and a new shade in days. Loved it, and great match! I came back for some eyebrow gel & I can't wait to try it!
Absolutely loved my exfoliator! Can't believe I had never used one before this.
I ordered the foundation and Try before you buy. The site keep pushing you to buy other products no matter how many times you say no. Upon check out some bronzer was added on my account. I did not order it or want it. Now I don't want to do business with this company. Nope. List customer
The website is easy to use. The primer and foundation provides great coverage. It's so easy to find your shade too. I would recommend to anyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members