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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Most everything was good, I'm looking forward to trying it. Would like to try concealer too, but won't because of its implied name. I mean, Really?!
I was having some unsolved issue with my purchase that I made a few months back and they walked me through well right away. Although it was an issue on my end, they quickly responded and even gave me a gift for my purchase. Great product and great customer service :)
They took $75.00 or more from my account. They state $7.00 to try product and they better refund me asap or I will take further action!
This has been the best makeup line I have ever tried! From skin care to mascara I have a little of it all! I cannot rave enough about the quality and beauty of each product! I get so many compliments on my skin and overAll look! Strongly recommend for everyone!
I love this product. It goes on smoothly and easily and always gives me a flawless look.
All through the process of ordering and waiting for my order to arrive and then after it arrived the service was great! Every once in a while they check in with an email asking if I am happy or not!
This is my second quiz to find the best skincare and/or makeup product for me and it really was as simple as answering a couple of easy questions! I love the products I've tried so far and can't wait to try the eye serum I just ordered.
I tried this foundation for the first time last year…and what can I say. I've never had a foundation that had everything I wanted and needed. From the coverage all to the perfect match. I no longer have to mix two foundations together. I will never go back to my old foundation again. I swear by Ilmakiage.
The 1st color I have is a little off for my Iowa winter color. It doesn't look bad on me. So l'm sure it will be perfect for my summer color. You guys have been great to work with. Can't wait to get the next shade from you. Thanks
I'm super happy with the coverage, yet looks natural And it didn't make me breath out
First, it was a super quick delivery. The product is very soft and does not feel heavy at all. The color was right on! I even order some skin product as well. Thank you soooo much! I'm another new customer and will cont to order.
Site was very helpful to try out a new product. Looking forward to receiving product and hoping it will work for me (70's).
So this is honestly my second time trying IL Makiage, I can tell you that they really do give you time to try the product, they really do give you your money back if you decide not to keep it and they really don't hassle you to come back with a bazillion emails etc. I wasn't in a position to keep the makeup last time and didn't really give it a fair trial so I'm super excited for my orders, yes multiple orders! I'm awaiting the foundation, concealer and primer(1st order) and the power lift plumping cream(2nd order)... I'm so excited, I can't wait for my Christmas!
Makiage has been an unexpectedly great experience. I was doubtful about the foundation color that would arrive from taking the short questionnaire but it matched my skin and feels good on my skin. The products I have ordered since have been good value. Customer service is readily available to help and overall I give the company 5 stars!.
I finally decided to try this brand. Once I placed my order it looks like an additional product was subsequently added. I tried to cancel the product immediately, but it did not go through. It was a bad first experience utilizing the site. I am not sure why you are prompted so many times after you place your order to add other products. I just wanted to make sure my foundation was ordered and now I have to be inconvenienced in returning the item I did not want.
After making a purchase of $240 I was offered a one time discount via text for 20% off selected products. I opened it, selected the mascara (since I forgot to purchase it the fist time). Clicked on claim 20% discount offer and it redirected me to another page saying I was too late to claim! There was still at least 5 min on the countdown clock at top. Really wanted to try the mascara and would probably just go back and purchases full price if it wasn't for the snooty "your manicured fingers were too slow" comment. Why offer a discount, give a countdown and then deny it while still in the timeframe? Hopefully I enjoy the makeup I just purchased and can do a new review. I swear, I'm not a "Karen" just rubbed me the wrong way!
I needed assistance with a new color and they Jordan was Super helpful! Love the products I have tried so far & my customer service interaction was Too Notch!
As an older woman, finding make up that works with aging skin has been a challenge. After seeing ads for Il Makiage and researching the brand, I decided to try it out. While my color match was not exact, the make up went on so smooth and definately is as advertised. I retook the color match test and ordered a shade slightly darker. Can't wait to receive the new shade as this is the best foundation I have ever tried.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members