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Il MakiageReviews 8,479

3.7

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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New Hampshire
1 review
0 helpful votes
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I'm a bit disappointed
February 18, 2023

Customer service was good at responding but this make up is way to white for me. I did the quizz again and communicated with a CS rep explaining I need a slightly darker shade than the original shade I got since I've gotten a bit tan. Still too white, even whiter than my original shade. I will have to return it.

Date of experience: January 19, 2023
GB
1 review
0 helpful votes
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Amazing product and customer service
January 19, 2023

Flawless product, got my shade wrong but they sent me another one that matched my skin more. Amazing and efficient customer service.

Date of experience: January 19, 2023
Texas
1 review
0 helpful votes
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Love the products
January 19, 2023

I just started wearing il Makiage last year, and I love it! They make it easy to match my color, and the foundation and concealer are perfect! Not too heavy but cover enough to look flawless.

Date of experience: January 19, 2023
New York
1 review
0 helpful votes
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The best mascara!
January 19, 2023

I have used countless brands of mascara and this one is the best! In addition to going on so creamy and smoothly, it seems to make my lashes healthier.

Date of experience: January 19, 2023
New Mexico
1 review
0 helpful votes
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I just ordered my first bottle of foundation and the process was easy and honestly quite fun. Anxiety awaiting for the product to arrive.

Date of experience: January 19, 2023
California
1 review
0 helpful votes
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Foundation
January 19, 2023

It's light weight so you don't feel like you're wearing a lot of makeup but has great coverage.

Date of experience: January 19, 2023
Virginia
2 reviews
0 helpful votes
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Younger every day!
January 19, 2023

I find that all of the products I order from Il Makiage make my skin feel softer and this is the first time I have had people comment on the texture of my skin! These products are wonderful and the foundation does not feel heavy or clog your skin. I love it!

Date of experience: January 19, 2023
California
1 review
1 helpful vote
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Great service but very expensive
February 17, 2023

Service is great they sent me a gift card because they got my shade wrong that was very nice but everything is super expensive! Not happy with the prices at all if it was cheaper I would definitely shop here

Date of experience: January 18, 2023
Texas
1 review
0 helpful votes
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Amazing!
January 18, 2023

It was very easy to navigate the site and find what I was looking for. I loved the quiz to find my exact color match. I have used the quiz before and they were spot on!

Date of experience: January 18, 2023
Missouri
1 review
0 helpful votes
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Return
January 18, 2023

I made my purchase for foundation in hopes of it being good for my skin but unfortunately it wasn't right for me. However the overall experience was easy and I appreciate the free gift I was able to keep as well as additional $25 coupon to use. I look forward to trying the mascara.

Date of experience: January 18, 2023
Ohio
1 review
0 helpful votes
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Perfect 10
January 18, 2023

Great. Very easy to use and fast. Just answer some questions. That's it.

Date of experience: January 18, 2023
Hawaii
1 review
0 helpful votes
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LOVE FROM HAWAII!
January 18, 2023

I've been using these products for 3 years now! & I am amazed i never really stocked with any brands only because of issues that the products gave me. But with IL MAKIAGE I am loyal! Their products gives the perfect coverage, eye looks EVERYTHING! From skin care to glamorous they are IT!

Date of experience: January 18, 2023
Arizona
1 review
0 helpful votes
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Good products and service
January 18, 2023

I've ordered several products from Il Makiage. They're all surprised me by being better than I expected. I like that they give you free gifts to try, and I've had pleasant experiences with customer service.

Date of experience: January 18, 2023
Florida
1 review
0 helpful votes
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Eyes oh my
January 18, 2023

Love love love their eyeshadow palette. I have them all

Date of experience: January 18, 2023
Illinois
1 review
0 helpful votes
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First time
January 18, 2023

I haven't worn make up in some time now and decided to try this out. The match is super close, but going to try one shade darker - stay tuned for more details.

Date of experience: January 18, 2023
Texas
1 review
0 helpful votes
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No response and won't fix order
February 17, 2023

I have tried since yesterday to get a response but nothing and now I am so frustrated that I don't want to use there products. The makeup isn't as smooth as I was told to expect.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 18, 2023
Canada
1 review
1 helpful vote
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I have always enjoyed the products I received from this company, and the customer service has been very fast, efficient and excellent if I have ever had an issue. On one occasion, I was sent the wrong product. Not only did I get to keep the product they shipped in error, I got a 25$ credit and they immediately reshipped the correct product for free. You can't get any better than that in my opinion!

Date of experience: January 18, 2023
California
2 reviews
0 helpful votes
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Pricy never seems to be a sale. I really like the powder foundation. I bought the liquid one and concealer and I don't care for it. It doesn't blend in good and gets cakey buildup.

Date of experience: January 17, 2023
Ohio
1 review
0 helpful votes
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Just ok!
February 16, 2023

Average foundation, nothing special. I had to use a different product underneath to make it look less cakey!

Date of experience: January 17, 2023
California
1 review
0 helpful votes
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Coverage
January 17, 2023

So far so good. I use the foundation and cover up works great.

Date of experience: January 17, 2023