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Il MakiageReviews 8,480

3.7

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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361
quality
346
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California
1 review
0 helpful votes
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What is this "tan"?
February 20, 2023

It's giving Trump meets liver failure. I'm not even any more tan. I just look ill. This is what I get for clicking on a Snapchat ad while borderline wine drunk.

Date of experience: January 21, 2023
California
1 review
0 helpful votes
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Picking Your Shade is Easy
January 21, 2023

The site is easy to use. Picking my foundation shade was simple but thorough. Hoping it turns out well when my product arrives

Date of experience: January 21, 2023
Texas
2 reviews
0 helpful votes
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Unwanted rapid charges
February 20, 2023

Your website is quick to charge without final order review. I like your product but may not order again due to how you handle final payment.

Date of experience: January 21, 2023
New York
1 review
0 helpful votes
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Beware it's not worth it.
February 20, 2023

It's just not worth aggravation to even receive. Item took forever to come. Had to message numerous times for item to come. I received item finally yesterday after numerous complaints. They really don't care once the money is in their pocket. And it sucks

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 21, 2023
Kentucky
1 review
0 helpful votes
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Almost Easy!
January 21, 2023

Everything was easy except it wouldn't take my birthdate. It kept telling me my birthdate was invalid. I have put in another date and it took that.

Date of experience: January 21, 2023
Massachusetts
1 review
0 helpful votes
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The best foundation!
January 21, 2023

Love this product. It's smooth, long lasting, great colors and inexpensive.

Date of experience: January 21, 2023
New Jersey
1 review
0 helpful votes
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Great Foundation
January 21, 2023

I liked how I got to try before purchasing my foundation. Color match quiz was helpful

Date of experience: January 21, 2023
Maine
1 review
0 helpful votes
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The best
January 21, 2023

This is the best foundation. It matches my skin perfectly! And a little goes a long way!

Date of experience: January 21, 2023
Indiana
2 reviews
0 helpful votes
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100% Satisfied
January 21, 2023

Il Makiage has great products and is a fun company to do business with. Their customer service is excellent!

Date of experience: January 21, 2023
Tennessee
1 review
0 helpful votes
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Easy, fun way to find perfect match!
January 20, 2023

Fun quiz to take to find perfect match. Easy experience, and can't wait to receive my foundation.

Date of experience: January 20, 2023
Florida
1 review
0 helpful votes
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IL Makiage Sun foam
January 20, 2023

Best self tanner I've ever used! I am fair skinned and have found all other self tanners to be streaky. This stuff rocks!

Date of experience: January 20, 2023
Utah
1 review
0 helpful votes
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This foundation is everything. It matches my skin tone perfectly, the coverage is amazing. It is a little pricey but totally worth it. I love it. Thank you

Date of experience: January 20, 2023
Utah
1 review
0 helpful votes
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Obsessed!
January 20, 2023

Best makeup I have ever used! I have tried so many different kinds and this one makes me feel covered and beautiful!

Date of experience: January 20, 2023
California
2 reviews
0 helpful votes
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Discount sent right after purchase?
February 19, 2023

I am excited to try out the new Power lift plumping cream! But…right after I placed my order, you sent me a coupon to try the cream for 20% off. That was kind of frustrating, since I am trying this out for the first time. I hope I like it….I will review after I try the product.

Date of experience: January 20, 2023
Washington
1 review
0 helpful votes
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Wonderful products
February 19, 2023

Great customer service, handled my situation of a wrong purchase and refunded, right away. I am very pleased with their products, and have used many of them. They are right on with skin match. Thank you

Date of experience: January 20, 2023
New York
1 review
8 helpful votes
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Starting to believe it's a scam
February 19, 2023

The first time I ordered from them, they sent me an empty box. I emailed them and they resent me a new box with the product in it and told me I have 14 days to return it or I will get charged. I returned it within 5 days using the label they issued when I emailed them that I want to return it and 10 days later they charged my credit card. They will respond to your emails to offer you coupons or egift cards but won't respond when you're asking for your refund. Meanwhile it states in their automated emails that they will respond within 24 hours/7 days a week, it's been 48 hours since I emailed them about my refund. I'm sorry but I honestly believe this company is a scam.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2023
Texas
1 review
12 helpful votes
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I order their full coverage makeup and followed instructions properly -2 full pumps, apply with a good quality brush, etc, etc. but this product didn't cover skin imperfections or dark spots related to mature skin, I am giving it 3 stars though because it does look natural, it does the job of a bb cream or tinted moisturizer but nothing else. It might be great for youthful skin but this product is not formulated for mature skin. If you're 40+ I don't recommend this.

Date of experience: January 20, 2023
California
1 review
0 helpful votes
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Fabulous makeup!
January 20, 2023

Love this makeup. Makeup lasts along time. Will continue to purchase in the future!

Date of experience: January 20, 2023
Michigan
1 review
0 helpful votes
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Order processes
January 20, 2023

The quiz was easy and hopefully my recommended shade is spot on. Excited to try the product.

Date of experience: January 20, 2023
Oklahoma
1 review
0 helpful votes
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Do not like
February 18, 2023

Doesn't match and it cakes! It doesn't blotches and I'm very unhappy with this foundation

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2023