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Il MakiageReviews 8,480

3.7

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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Florida
1 review
0 helpful votes
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Perfect match
January 23, 2023

Easy ordering and match with the quiz. A fair amount of product for the price. Have placed an order for other products and very hopeful of the results promised.

Date of experience: January 23, 2023
California
1 review
0 helpful votes
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I wanted to try it. They said it's gonna cost $5 for shipping only and then they charged me the full amount and then they said that I will get a refund when I try and send the foundation back. It's not fair to lie like this and get away with it.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2023
Florida
2 reviews
0 helpful votes
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Interesting!
February 22, 2023

Nice questionnaire. Very comprehensive. Like the trial to see if it is right.
Check out on the "pushy side" don't need multiple "are you sure " questions.

Date of experience: January 23, 2023
Florida
1 review
1 helpful vote
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I have purchased a lot of foundations, Mac, Dior, Chanel, and la prairie. You name it, however; none of those foundations compare to IL Makiage.

I have never experienced a great foundation like this one. It's full coverage and covers all hyperpigmentation, moles, spots, etc. The color matches the skin and stays on all day.

At times I forgot if I had makeup on.

I don't regret this investment at all.

Keep up the excellent work.

Date of experience: January 23, 2023
Sweden
1 review
0 helpful votes
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Happy customer
January 23, 2023

Very helpful very accommodating they go above and beyond to make your experience a great one

Date of experience: January 23, 2023
New York
1 review
0 helpful votes
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Looking forward to a new me!
January 23, 2023

Well I took the quiz in my living room, cloudy day but bright and they matched me with I woke up like this #130….then I read all pages of terms and decided to take quiz in bathroom with better lighting and got after party #100…so we shall see but I'm excited to see the results

Date of experience: January 23, 2023
Texas
2 reviews
0 helpful votes
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No reward
February 21, 2023

I had a 15% off discount code. I ordered my concealer as a subscription in which I was to receive 10% off the current order and free shipping. The 10% calculated and the 15% registered until checkout completion.

Date of experience: January 22, 2023
Hawaii
1 review
0 helpful votes
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Easy site navigation
January 22, 2023

I enjoyed doing the questionnaire, the site is easy to navigate. I also like the combination deals that were offered. I already use the makeup….the online match is incredible, I love it!

Date of experience: January 22, 2023
California
1 review
0 helpful votes
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Hopeful
February 21, 2023

I have purchased foundation in the past, and it is great! I am hopeful that the skincare products, will be equally as impressive. My only experience is with foundation. Future reviews will need to be based on skincare product effectiveness.

Date of experience: January 22, 2023
New York
1 review
0 helpful votes
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I love this product
January 22, 2023

Within the first couple of useds this exfoliator leaves my skin feeling soft and pores definitely look smaller. It controls excess oil for me.

Date of experience: January 22, 2023
Florida
1 review
0 helpful votes
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20% off
February 21, 2023

I just did a first order and did not get the 20% off or the free foundation brush.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2023
Illinois
1 review
0 helpful votes
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New
February 21, 2023

Excited and hopeful for the claimed and reviewed positive results

Date of experience: January 22, 2023
Wisconsin
1 review
0 helpful votes
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Hopeful
January 22, 2023

Took the foundation test and will now be waiting for my samples to arrive

Date of experience: January 22, 2023
North Carolina
1 review
0 helpful votes
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Very Yellow
February 21, 2023

After party 100 is bit too yellow on my skin. Might need to go a bit less yellow

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2023
Arkansas
2 reviews
0 helpful votes
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Very satisfying, very pleased, I will order from here again and tell everyone I know about it

Date of experience: January 22, 2023
Texas
1 review
0 helpful votes
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IL Makiage
January 22, 2023

I love their products. I don't think buying cheap products is very good. Since I started to buy this product I feel and look beautiful. It changes you as a woman and gives you confidence in yourself. I will continued to buy this product. No more cheap products that make you start breaking out or it doesn't look right. I'll stick to this product for now on.

Date of experience: January 22, 2023
New York
1 review
0 helpful votes
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Overzealous sales pitch
February 21, 2023

I'm very eager to try this product, but before I could buy a trial portion I got endless pitches to subscribe (i.e. Pay more), and after I finally made the purchase I got several similar texts and emails. I'm a little concerned, to be honest.

Date of experience: January 22, 2023
Colorado
2 reviews
0 helpful votes
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Subscription
January 22, 2023

If you could choose how often that would be nice. Four months is too soon for me. I could probably do six because I don't wear foundation every day.

Date of experience: January 22, 2023
North Carolina
1 review
0 helpful votes
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Pushy
February 21, 2023

Don't just accept order. Push add-ons. Will see if the makeup is as good as advertised.

Date of experience: January 22, 2023
California
1 review
0 helpful votes
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Poor customer service
February 20, 2023

Emailed three times with no reply back to get help reordering a different shade for foundation and concealer.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 21, 2023