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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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This company has excellent customer service. The product is the best of the best. I love it and when I had a mistake in my order they took care of it immediately. They also gave me a discount code
I love the products! The makeup is amazing. My only complaint is the website is NOT user friendly. You can't log in without having to wait for them to send you a link. If I need to change shades on my auto replenish I have to contact customer support. It is really disappointing that I can't easily just log in and order and make changes. But I do love the products.
So far I have been using the foundation, and even gifted them! So I am trying now a moisturizer, can't wait to review, I am sure it is going to be as good :)
My experience with Il Makiage has been excellent. They always respond to my questions and concerns right away. That's why I still love shopping with them.
I was not satisfied with the item, and I was fully reimbursed. I am currently trying a different item and so far, it meets satisfaction for me!
The process to order was very difficult. Kept trying to MAKE me subscribe to receiving a product that I haven't even tried yet. And it added on a product that I did not request. So far, very disappointed.
After I placed my order I was asked if I wanted numerous other products. Way too much!
The quiz was easy, the color match was as close to my skin tone as possible, however the texture was not good for me. It showed up all wrinkles and to cover any imperfections made me look like I was wearing a mask! I am a retired makeup artist and would not recommend this product for older women.
Poor. Charged me something I did not order. I requested a sample and was charged the full foundation.
I was so excited to receive Il Makiage foundation and concealer. I was impression with all of the hype regarding this product. Unfortunately I had an allergic reaction after using the foundation and concealer.
'Woke up like this' foundation arrived quickly and I loved it from first wear So happy it doesn't settle in my lines. It doesn't feel like I'm wearing anything. I'm 57 and have struggled for years to find that. I love the foundation so much I bought No Filter and Transparent setting powder today! Thank you, Mary
Product is not that easy to apply. It's very thick, ok for under eye application, but not for whole face. Feels VERY tight, shows up chalky after drying. Not what I expected after watching the advertisement videos.
I wanna give a good idea to all you. Try to use it.
Sent full bottle, brush and eyeliner, none of which I ordered. Ordered sample only, never received. Color was wrong and finish it not good. Not ever ordering from them again. Asking them to refund me since I didn't order this at all.
Not just them sending me some off $#*! color but communication is only email no customer service. They start your fake $#*! trail 'while' being delivered, not the time you received it. Been asking for a label to ship back and they just offer discounts to spend more money with them thou I didn't even like the product I already got with them. Just never again, and so glad I caught my daughter in time as she was about t order
Can't tell you how many brands and colors of foundation I have laying around that can't be returned. Haven't gotten mine yet but hoping for the best! And if not I'm out nothing! I'm all for it!
Very helpful and quick to send replacement. Employee asked relevant questions to determine a better shade.
Looked very natural but unfortunately I only got to try it once as dropped the bottle and it smashed to pieces … so very sad
Tried foundation for the first time and loved the coverage. The shade was just a tiny bit too light so I contacted customer service and they solved it immediately. Great product and customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jan! We offer these discounted add-ons to help you get the perfect routine based on your concerns, skin type, and tone. You can always skip these offers if you aren't interested.