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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Totally ruined for other make up after finding Il Makiage. I can't wear any other foundation or concealer because nothing is more comfortable, wears as long, and doesn't crease like this duo does. Truly my new makeup forever and ever amen. I am middle-aged so it works beautifully on skin that's seen some life. I've been using these products for about a year and am still just as happy with the results and the color match. For someone who bounces around quite a bit between make up brands it's pretty miraculous that I keep coming back to Il Makiage. It is an awesome product!
Excited to try all these new exciting products to end my life long journey of searching for the perfect skincare line.
Super easy to order from this site. Lots of other well priced options to explore before the final checkout.Plenty of customer service if you do have any questions or issues. I love these products! I don't know how I ever managed without! Thank you!
I had been putting it off for so long because I didn't want to go thru the hassle of 30 minutes of questions. Regretted it instantly when I was done. Finally gonna have my match foundation!
Not sure what happened. I don't know if my items that were wrong shades were returned or exchanged I think they are trying to rectify the situation. Customer service didn't get back to me asap but it was a holiday. I'm hoping it is cleared up and get my make up soon. Even though it was wrong shade, it did feel great. Can't wait for it to come. Hopefully soon?
I've never had a bad experience using il'makiage. Started using a few years ago & I still continue to recommend it to everyone I know,
Quick and easy surgery lead me to a perfect match for concealer. Shipment arrived quickly with plenty of communication and confirmation.
I love your product but I didn't feel like it matched my skin perfectly. I struggle with facial redness so my face doesn't match my neck at all. This has been a huge issue and stressor for me. I cancelled my subscription and tried a store bought foundation for aging skin. I am back! I looked older! It was kind of cakey and made my pores and lines so noticeable. I was horrified. I needed that reminder of why I ordered this foundation in the first place. I am using the little bit that was left in the last bottle for now. So I am anxiously awaiting my replenishment.
I had a $20 off promo code. I ended up purchasing the item with no opportunity to paste the promo code. I wasn't planning on getting anything if not for the $20 off.
My foundation was the best ive ever had and lipstick i ordered after was quick to be shipped.
Every time I would get an email or see an ad for something I wanted to look into, I had to take the "short" survey for the makeup color before I could get to the page describing some other product I was interested in. When I finally decided to try the makeup, it listed two other items on the checkout page that I had looked at but didn't want to buy. I had to go through a million hoops to finally find the other product I wanted to try out and then couldn't figure out how to add it to the original checkout page. Right before I was ready to give up I finally got the two items listed together to finalize my order. You need a more customer friendly page!
My shopping was quickly done. I was able to find the products I was looking for. It was a great experience.
This a review based on my checkout experience - way too many questions and "recommended add-ons" for someone who has never bought the product. I hope I like it…but give me a second to try it.
I finally decided to try your offer after weeks maybe months of putting it off. The order process was easy and quick. Hope your product is the answer for the new me.
This is the second time that I was looking at a product from this company, and when I backed out of it, it charged me for it. I am not happy. I want my refund, and I do not particularly care if I deal with this company ever again.
I reached out to customer service after my 14 day trial had ended. I felt my foundation was too yellow/dark and they exchanged it free of charge. The response took a few days but I'm still thankful for what they did for me.
I was sick when my initial shipment of Il Makiage arrived. So I didn't try the products. I did try them this weekend and realized that my foundation was a little bit too dark for my winter skin so I wrote to the company to see if I could get a replacement shade. Their response was immediate and wonderful! I'm getting a shipment with no charge to me coming out shortly, so I'm really pleased. I'll just keep that other shade for the summer so I'm very happy thank you so much!
I took a chance and ordered the foundation based on my quiz results. I was hopeful yet hesitant about receiving a foundation that would work for me. I am excited to report that the Il Makiage team got it right! I love this foundation. It truly looks like my skin, and it is not too heavy! I'm sold. This is my new foundation!
The website is easy to navigate and the makeup quiz is a nice touch. It will be easier to review when the product is received and used.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members