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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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They fixed the problem right away. I am completely satisfied with the outcome!
This is the 2nd time I've tried the foundation. Apparently I can't order the right shade online. The shade is too light. Unfortunately I will have to return this order. I wish I could buy in a store so I could match the color to my skin tone better.
I must have not sent a good picture of me since it was in the dark so the shade was not accurate. But the customer team made it up to me and I'm now trying the foundation. Mascara and eye liner… Im very exciting to use my items
Very easy and no headache! Jordan was very quick to respond with questions that were very simple to answer.
This company has been amazing from the start. I have not had any ording issues or product issues. At one point though, my order was delayed by the shipping facility not by il makiage. To be honest, I didn't even know it was delayed but this company emailed me and sent me a gift card just because I needed to wait an extra day or two. Plus, they are animal cruelty free. So people use this company!
Took an online test and have ordered a foundation. I need to see how it works with my skin. The reviews on this magic foundation looks pretty impressive.
I didn't receive my 10% off code email until after I placed my order, therefore not receiving my welcome 10% off. (Order number *******).
This review is not about the product. I have not received my order yet.
The product is fantastic, and the customer service just as impressive.
Many thanks!
Took care of me after a little mess up.sp reps are better then others
Someone else hacked my info and ordered. It was mailed to Texas
I don' know anyone there and want this cancelled
I purchased an order on the 21st and on my account it says that no card is present and that i have no order available
I do not wish to be on the reorder plan but could not get past it. How do I know is I will like this product. Let me try it first. I all ready have four bottles of other products I don't care to use.
Always good service. Any issues dealt with promptly. Quick delivery of quality products. What more could you ask for?
I was amazed at how exact my foundation is with my purchase. It was easy and quick. I don't wear makeup everyday so my first bottle lasted a while. I have already purchased again
The best foundation I have used! The color match my skin perfectly! I am impressed that the quiz was right on! Take the quiz and try this product. You'll love it too.
This is my first time ordering Il Makiage products so don't even know if they will be satisfactory for my skin type. Ordering on line was fairly easy however the 5 min rule for an additional 20% off of added products to the existing order is a bit of an adolescent business tactic.
I wasn't happy with the foundation color I got, customer service reached out and replaced. I can't get over how quick their response was. Very satisfied customer and will keep buying their products!
Thank You for the coupon discount! I don't think I could've ordered otherwise! I LOVE this foundation BUT have to stay within my budget! Thank You so much for a great product!:-)
I absolutely love the Primer! My foundation shade was a little off, but customer service was fantastic! They were friendly, courteous, and more than happy to help me find my right shade. It couldn't have been any easier!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members