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Il MakiageReviews 8,500

3.8

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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Australia
1 review
0 helpful votes
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Impressed!
February 22, 2023

I'm super dubious when it comes to purchasing online, especially makeup. The quiz seemed too basic to really get it right - but I have to say I'm seriously impressed. I don't think I could have matched a foundation as well as this. The feel is amazing. I opted for medium coverage and am happy with the coverage although I could use a little more. I also NEVER do reviews, but being so impressed I have this time!

Date of experience: February 22, 2023
Canada
1 review
0 helpful votes
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I am still waiting for a confirmation that parcel has shipped, after 5 days still no notice. When I ordered it says I will receive product in 3 to 10 days.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 22, 2023
Australia
1 review
0 helpful votes
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Purchasing was easy
February 22, 2023

No issues making the purchase or answering the questions in the quiz. I haven't received it yet (literally just made the purchase) so can't comment on postage or product yet.

Date of experience: February 22, 2023
Arizona
1 review
0 helpful votes
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Full coverage makeup
February 22, 2023

The experience was enlightening. Having me take a picture of my face was perfect. I'm pretty sure they matched me perfectly.

Date of experience: February 22, 2023
GB
1 review
0 helpful votes
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Easy to use
February 22, 2023

Straight forward to find the correct foundation number. Looking forward to using it.

Date of experience: February 22, 2023
Texas
1 review
0 helpful votes
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LOVE LOVE LOVE!
February 22, 2023

I love this website. They are professional and have great products! I will never go to ulta again. Thank you for being awesome!

Date of experience: February 22, 2023
Colorado
1 review
0 helpful votes
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LG
March 24, 2023

I didn't get my free trial I had to pay upfront I didn't like that

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 22, 2023
GB
1 review
0 helpful votes
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Fun Foam
February 22, 2023

Arrived super quick, love the product on my face, yet to do my body, no smell, skin feels lovely and soft, great coverage, blends in excellent.

Would highly recommend thank you

Date of experience: February 22, 2023
Ohio
1 review
0 helpful votes
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Easy breezy website for shopping makeup
February 22, 2023

I purchased power cream and honestly my husband liked it more than me.

Date of experience: February 22, 2023
Oklahoma
2 reviews
0 helpful votes
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Nothing like
March 24, 2023

The foundation and concealer are not worth the money you want for it. I feel like the cheap make-up I buy at the store works better. This is suppose to be flawless and to make u feel like you'r not wearing makeup. And this is suppose to make it seem to others that ur not wearing it but doesnt. I feel like the picture to advertise this is false information

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 22, 2023
Texas
1 review
0 helpful votes
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The BEST!
February 22, 2023

I have never experienced genuine concern from an online customer service department. I am so impressed!

Date of experience: February 22, 2023
Hawaii
2 reviews
0 helpful votes
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Fantastic product
February 22, 2023

Excellent product it feel like silk. You should have this product you will love it

Date of experience: February 22, 2023
Kansas
1 review
0 helpful votes
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Ordering from your website
March 24, 2023

Your web page seems to be going around in circles. I could not find anywhere where I could just order something without having to take 15,000 quizzes first. I just wanted to order some foundation and I couldn't go into your menu after registering and just go to like a catalog to where I could order that item as a matter of fact I was on it for so long I don't even remember how I ended up ordering it but I finally got through and ordered it I think your website just needs a little bit of a reconstruction maybe.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 22, 2023
France
1 review
0 helpful votes
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Service après vente efficace et sympa! Je recommande quand même cette marque!

Date of experience: February 22, 2023
Colorado
1 review
0 helpful votes
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Great customer service!
February 22, 2023

The shade I received my first order was a little bit too yellow for my skin tone. After some very timely back and forth correspondence, they corrected this for me. And not just one messages back and forth, they all really cared about what shade is going to be best for me. They asked many questions so that I could get the perfect shade. I think their customer service is stellar.

Date of experience: February 22, 2023
Pennsylvania
1 review
0 helpful votes
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First order
February 22, 2023

I read all the posts on Facebook about women raving about this product which made me very interested in it. It was very easy to order it and having a 14 day try before you buy is amazing! It was easy to get the correct color by answering questions and looking at the pictures. I can't wait to receive my product.

Date of experience: February 22, 2023
Minnesota
1 review
0 helpful votes
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Purchase
February 22, 2023

Very easy to navigate the site to find what you need

Date of experience: February 22, 2023
Illinois
1 review
0 helpful votes
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Great products
February 22, 2023

I saw the company products on Facebook and thought can this be real. I love the try before you buy. I LOVE everything I have received. I don't wear a lot of make up but I wear this everyday. I love it!

Date of experience: February 22, 2023
Texas
1 review
0 helpful votes
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A pleasant surprise
February 22, 2023

I am 71 years old and have metastatic breast cancer. My skin is terrible shape because of treatments. I have tried many different types of foundation and nothing was giving me the look I wanted. I ordered I'll Makiage on a whim. When it arrived, I tried it immediately and fell in love. It covers all of the splotches, discoloration and matches my coloring. I'm so pleased with this foundation!

Date of experience: February 22, 2023
Florida
1 review
0 helpful votes
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Great foundation
February 22, 2023

I ordered this as a try before you buy after watching the ad on TikTok. I tried it and was immediately impressed. Great coverage without looking like I have foundation on! Matched my skin perfectly.

Date of experience: February 22, 2023