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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I'm super dubious when it comes to purchasing online, especially makeup. The quiz seemed too basic to really get it right - but I have to say I'm seriously impressed. I don't think I could have matched a foundation as well as this. The feel is amazing. I opted for medium coverage and am happy with the coverage although I could use a little more. I also NEVER do reviews, but being so impressed I have this time!
I am still waiting for a confirmation that parcel has shipped, after 5 days still no notice. When I ordered it says I will receive product in 3 to 10 days.
No issues making the purchase or answering the questions in the quiz. I haven't received it yet (literally just made the purchase) so can't comment on postage or product yet.
The experience was enlightening. Having me take a picture of my face was perfect. I'm pretty sure they matched me perfectly.
Straight forward to find the correct foundation number. Looking forward to using it.
I love this website. They are professional and have great products! I will never go to ulta again. Thank you for being awesome!
I didn't get my free trial I had to pay upfront I didn't like that
Arrived super quick, love the product on my face, yet to do my body, no smell, skin feels lovely and soft, great coverage, blends in excellent.
Would highly recommend thank you
I purchased power cream and honestly my husband liked it more than me.
The foundation and concealer are not worth the money you want for it. I feel like the cheap make-up I buy at the store works better. This is suppose to be flawless and to make u feel like you'r not wearing makeup. And this is suppose to make it seem to others that ur not wearing it but doesnt. I feel like the picture to advertise this is false information
Excellent product it feel like silk. You should have this product you will love it
Your web page seems to be going around in circles. I could not find anywhere where I could just order something without having to take 15,000 quizzes first. I just wanted to order some foundation and I couldn't go into your menu after registering and just go to like a catalog to where I could order that item as a matter of fact I was on it for so long I don't even remember how I ended up ordering it but I finally got through and ordered it I think your website just needs a little bit of a reconstruction maybe.
Service après vente efficace et sympa! Je recommande quand même cette marque!
The shade I received my first order was a little bit too yellow for my skin tone. After some very timely back and forth correspondence, they corrected this for me. And not just one messages back and forth, they all really cared about what shade is going to be best for me. They asked many questions so that I could get the perfect shade. I think their customer service is stellar.
I read all the posts on Facebook about women raving about this product which made me very interested in it. It was very easy to order it and having a 14 day try before you buy is amazing! It was easy to get the correct color by answering questions and looking at the pictures. I can't wait to receive my product.
Very easy to navigate the site to find what you need
I saw the company products on Facebook and thought can this be real. I love the try before you buy. I LOVE everything I have received. I don't wear a lot of make up but I wear this everyday. I love it!
I am 71 years old and have metastatic breast cancer. My skin is terrible shape because of treatments. I have tried many different types of foundation and nothing was giving me the look I wanted. I ordered I'll Makiage on a whim. When it arrived, I tried it immediately and fell in love. It covers all of the splotches, discoloration and matches my coloring. I'm so pleased with this foundation!
I ordered this as a try before you buy after watching the ad on TikTok. I tried it and was immediately impressed. Great coverage without looking like I have foundation on! Matched my skin perfectly.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.