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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I wanted to order foundation and primer at the same time. I was unable to figure out how to do that.
I did complete 2 different orders.
I'm not sure if I want to auto reorder but it wouldn't give me the option to refuse the service. I guess I'll just have check my emails carefully to make certain I need or want to reorder when the time comes. I am looking forward to trying your products
I waited for the color matching to me to arrive, every time I worked with beauty counters the best, they used yellow undertones, I always felt like a CLOWN, that people looked at me, THEN my package arrived from IIMakiage, and low and behold, I did pick the right color, the color match is INCREDIBLE, it is perfect, the foundation is like putting silk on, I ordered the Woke up like this product first, now have ordered the other foundation product, I need an artist to show me how to put it all together. Take the step you will be in LOVE with this product.
Very easy to navigate. Loved the questionnaire to match skin colour to product shade. Made it simple to choose the correct item.
I lost the pg I was working on after I put in my credit card. They asked me if I 20% off, when I tapped the button I lost the he pg and didn't finish.
Love the products, customer service and the website is so easy to navigate.
I've ordered this foundation before and let me just say it is amazing! I was skeptical at first but wow! Perfect shade, lightweight and full coverage. It will always be my go to foundation.
It's not matching my skin, it's not covering up the marks on my face. It's just look the same
I have several items I want to return. I emailed three times trying to return trying to figure out how to return. I don't know the order numbers. I don't know why I got stuff that I did not want. And now I have to pay shipping! When a person buys a lot of makeup, they should be able to contact customer service and return easily!
The website is easy and very simple to purchase from
I absolutely love Ilmakiage! Their products are amazing best I have ever used and their customer service is outstanding. I love their color match and they always get it right but if they don't… You get to return it for free doesn't get any better than this.
I have continued to use Il Makiage because the product is great for the price, shipping is quick, and the offers they hook you up with is better than many other companies out there.
I have always had the best customer service from Il Makiage! Amazing products and use many of their products. Even the confirmation emails are fun and personal. I highly recommend!
It was really easy to use the order process. I hope the product is all it claims to be.
Everything that I've purchased so far has been of amazing quality. I've had to reach out to customer service with some questions, and they were friendly and helpful. Only downfall is that all prices and charges are in USD which doesn't make sense to me. A bit annoying. Otherwise loving their products and would recommend! Worth the price!
Love Il Makiage mascaras and face serums!
Their products actually do what they say and the free try before you buy is great!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members