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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Fantastic ecommerce site and customer service. Got a great balance of providing a personalised service but online. Magic!
I tried to replenish. Email said I'd get a free mascara but I ended up getting a foundation brush. I have one already and I don't need it. I'd really like mascara and not the brush.
You just ask too many questions about other items you're trying sell as I'm checking out. It's a little annoying.
You guys were fine and then I clicked on a few things and ordered something g from another company I didn't want and couldn't cancel!
As stressful as it is already to look for the right foundation to match your skin tone to feel relieved to come across a company that allows you to try it out first. I am beyond impressed and grateful two thumbs up!
Tried putting my email in for products, it kept saying wrong email! Wanted to get discount but couldn't! Then ordered with Google! Very frustrated with high prices on my products
Right after I put order for a sample I got charged full price then I received a survey. Did I received the product. Of course no! What do you want or need me to rate you! I haven't received anything yet!
I would love to try you cover up, but due to the name I would never order it. I have a small child that watches me put on make up and would hate them to say the name.
I did a reorder my foundation and when order was complete it said Shade 10 I have shade 35...
If I receive wrong shade(i immediately emailed customer service about this) I will be sending it back to you.
I love this eyeliner it is the best I have found. It is also exciting to be rewarded with coupon codes for being a customer. :)
My order was lost, and I was sent a reorder and a $25 e-card which enticed me to place another order. Thankyou so much, I work retail and strongly support awesome customer service!
I felt like the products were good, but just not necessarily worth the price point. But their customer service was absolutely amazing, going above and beyond. So definitely try it out and if it doesn't work, I'm sure the company will take care of you just like they took care of me!
Easy fun shopping experience! I love how they have the pictures of the models so you can see what the makeup looks like on! Waiting for my foundation to get here! Im so excited to try it
Easy to order amd lots of help with tone choice.Decided to subscribe for the discount as the make up is second to none!
When I signed up to get the exfoliator, it said I qualified for a free mascara. When I received the receipt, there was not entry for a mascara. Then, I was browsing at other products, including the Biotin Boost. Then, I got an order number saying I purcased the Biotin Boost. I never intended to buy it!
For a person like me that never wore makeup 20 plus years decided to try something new and found this product that can match my tone online at that I was sold. I only use IL Makiage, I'm so I'm love with it
Brow mascara is perfect and natural one of my favorite products. It's feels so natural and gives nice look.
Love the products and discounts are great. The fact that I can also auto refill my products every 3 months has been fantastic!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members