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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Seamless, really easy. No hassle and I managed to order what I needed. Keen to try the face cream as I love the self tan
My order was delayed by the mail carrier (I think it got lost) so I inquired about it. I received a response within an hour and was immediately taken care of in a fun, helpful way! It's refreshing to receive such great customer service these days!
I am excited to give this a try! I've read a ton of reviews and I excited to see how it matches my skin and how long the coverage lasts.
I see two pending charges? Why I only ordered one product?
The add ons checking out were a bit deceiving. I was trying to find the brush and ended up with concealer.
Made a purchase and I was charged 2 for the order!
I have been using the foundation and tanning system for a year and LOVE! When I went to switch to re-order a new skin care product vs renew my foundation ( I have lots) I had to go in as a new customer and also missed the power boost cream which I now have to order separate and pay shipping. I also would prefer a choice in free product for renewals as I can't use mascara.
The test was painless, with a good array of questions. The website and payment methods WORKED FABULOUSLY! At no point did I feel like giving up and to top it all I got a free brush application.
Overall, an excellent experience, and my fingers are crossed that the product is equally marvellous.
Clicked on the website and putchased a foundation. Tried to look at eyeshadows but the site wouldn't allow this. Definitely not oaying p & p for one eyeshadow. Will buy it on the high st.
The coverage and color is perfect. I'm 43 and have never found a better foundation
I will never use anything else ever again
Not a good match as advertised for quiz on foundation. I was disappointed. I normally use limelife foundation. I also have boxy charm subscriptions for my makeup products. Love lit makiage skin care products. Not happy with foundation so far.
I have a hard time to get the perfect match with my skin to find the perfect foundation until one day I took the quiz and take the full sample and I was so surprised the result. Every thing looks perfect its really a No Filter!
Unfortunately the foundation is to dark and I can't wear it which is really disappointed
I purchased the foundation, primer, concealer and brush
The service and order was very quick
My second purchase so far, I love the quality. Easy choices, simple website. Log in and select item and checkout in under 3 minutes.
I got my first shipment of the wine up like this foundation. It was a little too yellow for me, and they fixed it so quickly and kindly. They even gave me a gift card for "getting it wrong" even tho matching virtually is hard. So so so nice! Definitely happy doing business with Il Makiage!
Have not received product, very excited to receive it
I just reordered this product and am excited for it to get here I loved this makeup and am glad to be back
Website easy to use, hopefully the product is the right shade of foundation for me with good coverage as it states it will be. I like the idea of being able to try it for 14 days before being charged for it. Shipping cost was high though and product says it's being shipped within Canada so why am I paying in USD?
I received my "try it first" foundation, and I am DEFINITELY keeping it. I tried the foundation for the first time today, went to work all day in the field (outside) in the South Florida heat, and my foundation was still on at the end of the day. I have an oily face, but I didn't get that oily finish I always got with past products. It gives a natural look, doesn't feel dense on the skin and just overall looks really good. I know it's only one day, but I have seen better results in a day than I have seen in years for past products. This is deserving of all the reviews! Love it!
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.