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Il MakiageReviews 8,500

3.8

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
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Moisturiser our chase
February 25, 2023

Seamless, really easy. No hassle and I managed to order what I needed. Keen to try the face cream as I love the self tan

Date of experience: February 25, 2023
Georgia
1 review
0 helpful votes
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Great customer service
February 25, 2023

My order was delayed by the mail carrier (I think it got lost) so I inquired about it. I received a response within an hour and was immediately taken care of in a fun, helpful way! It's refreshing to receive such great customer service these days!

Date of experience: February 25, 2023
Indiana
1 review
0 helpful votes
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Easy and fast
February 25, 2023

I am excited to give this a try! I've read a ton of reviews and I excited to see how it matches my skin and how long the coverage lasts.

Date of experience: February 25, 2023
New York
1 review
0 helpful votes
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Coverage
March 27, 2023

The match was ok but the coverage is not buildable or full. Problem areas like brown spots and brown capillaries still viable

Date of experience: February 25, 2023
Canada
1 review
0 helpful votes
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My visa charge
March 27, 2023

I see two pending charges? Why I only ordered one product?

Date of experience: February 25, 2023
Ohio
1 review
0 helpful votes
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Sucked into full price conceler
March 27, 2023

The add ons checking out were a bit deceiving. I was trying to find the brush and ended up with concealer.

Date of experience: February 25, 2023
Michigan
1 review
0 helpful votes
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Charged my card twice
March 27, 2023

Made a purchase and I was charged 2 for the order!

Date of experience: February 25, 2023
Canada
1 review
0 helpful votes
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I have been using the foundation and tanning system for a year and LOVE! When I went to switch to re-order a new skin care product vs renew my foundation ( I have lots) I had to go in as a new customer and also missed the power boost cream which I now have to order separate and pay shipping. I also would prefer a choice in free product for renewals as I can't use mascara.

Date of experience: February 25, 2023
GB
1 review
0 helpful votes
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Easy peasy.
February 25, 2023

The test was painless, with a good array of questions. The website and payment methods WORKED FABULOUSLY! At no point did I feel like giving up and to top it all I got a free brush application.
Overall, an excellent experience, and my fingers are crossed that the product is equally marvellous.

Date of experience: February 25, 2023
GB
1 review
0 helpful votes
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Unable to shop for other items.
March 27, 2023

Clicked on the website and putchased a foundation. Tried to look at eyeshadows but the site wouldn't allow this. Definitely not oaying p & p for one eyeshadow. Will buy it on the high st.

Date of experience: February 25, 2023
Texas
1 review
0 helpful votes
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Best foundation EVER
February 24, 2023

The coverage and color is perfect. I'm 43 and have never found a better foundation
I will never use anything else ever again

Date of experience: February 24, 2023
Colorado
1 review
0 helpful votes
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Foundation
March 26, 2023

Not a good match as advertised for quiz on foundation. I was disappointed. I normally use limelife foundation. I also have boxy charm subscriptions for my makeup products. Love lit makiage skin care products. Not happy with foundation so far.

Date of experience: February 24, 2023
California
1 review
0 helpful votes
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Very Much Surprised With The Result!
February 24, 2023

I have a hard time to get the perfect match with my skin to find the perfect foundation until one day I took the quiz and take the full sample and I was so surprised the result. Every thing looks perfect its really a No Filter!

Date of experience: February 24, 2023
Australia
1 review
0 helpful votes
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Make up purchase
March 26, 2023

Unfortunately the foundation is to dark and I can't wear it which is really disappointed
I purchased the foundation, primer, concealer and brush
The service and order was very quick

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 24, 2023
Minnesota
1 review
0 helpful votes
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Satisfied customer
February 24, 2023

My second purchase so far, I love the quality. Easy choices, simple website. Log in and select item and checkout in under 3 minutes.

Date of experience: February 24, 2023
Wyoming
1 review
0 helpful votes
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So helpful
February 24, 2023

I got my first shipment of the wine up like this foundation. It was a little too yellow for me, and they fixed it so quickly and kindly. They even gave me a gift card for "getting it wrong" even tho matching virtually is hard. So so so nice! Definitely happy doing business with Il Makiage!

Date of experience: February 24, 2023
California
1 review
0 helpful votes
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Great customer service
February 24, 2023

Have not received product, very excited to receive it

Date of experience: February 24, 2023
Oregon
1 review
0 helpful votes
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In back
February 24, 2023

I just reordered this product and am excited for it to get here I loved this makeup and am glad to be back

Date of experience: February 24, 2023
Canada
1 review
0 helpful votes
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II Makiage Foundation
March 26, 2023

Website easy to use, hopefully the product is the right shade of foundation for me with good coverage as it states it will be. I like the idea of being able to try it for 14 days before being charged for it. Shipping cost was high though and product says it's being shipped within Canada so why am I paying in USD?

Date of experience: February 24, 2023
Florida
1 review
0 helpful votes
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THE PERFECT FOUNDATION!
February 24, 2023

I received my "try it first" foundation, and I am DEFINITELY keeping it. I tried the foundation for the first time today, went to work all day in the field (outside) in the South Florida heat, and my foundation was still on at the end of the day. I have an oily face, but I didn't get that oily finish I always got with past products. It gives a natural look, doesn't feel dense on the skin and just overall looks really good. I know it's only one day, but I have seen better results in a day than I have seen in years for past products. This is deserving of all the reviews! Love it!

Date of experience: February 24, 2023