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Il MakiageReviews 8,501

3.8

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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New Mexico
1 review
0 helpful votes
Follow Rachael T.
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Tried foundation, primer, and concealer. Color didn't match, it was too yellow and looked cakey on my skin. Glad I can return.

Date of experience: March 3, 2023
California
2 reviews
0 helpful votes
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Worst website experience ever. Get a decent web designer! The pages slide in and out, making. Simple order is all cluttered up with trying to get me to sign up and "subscribe" I have to do everything three times before it will work. What year is this? Get a customer-friendly web designer that understands that time is our most valuable commodity these days. Jeez. What really hurts here is that I LOVE THE PRODUCTS. They are the best absolutely so i gut it out every damn time to purchase what I need. The web interface is a little skanky too. Beware of all your purchases. I've ended up with stuff i never planned to buy but being misled over here and there.

Date of experience: March 3, 2023
Arizona
1 review
0 helpful votes
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Ordering was easy. Cannot wait for it to arrive! I'll be delighted if it does the job.

Date of experience: March 3, 2023
California
1 review
0 helpful votes
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Excellent product
March 3, 2023

I enjoy the product cause it fits with my skin tone and it's very smooth

Date of experience: March 3, 2023
California
1 review
0 helpful votes
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Magic
March 3, 2023

The match and flawless look of the foundation is unreal! I absolutely love it feels like I have no makeup on at all!

Date of experience: March 3, 2023
New Mexico
1 review
0 helpful votes
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Love it
March 3, 2023

Amazing as always! Love this product! Wish I could afford other items

Date of experience: March 3, 2023
California
1 review
0 helpful votes
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Exchange
March 3, 2023

The foundation I got matched with was a great color match but just too heavy for me. Although my return period had expired, and I had already been charged, they sent me a replacement foundation at no extra charge! They got back to me promptly and were very helpful. Best costumer service I have experienced in a long time! This is a great company!

Date of experience: March 3, 2023
Illinois
1 review
0 helpful votes
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Amazing products
March 3, 2023

I tried 2 products and both are just awesome both foundation and concealer… keep rising. You are the best…

Date of experience: March 3, 2023
New Jersey
2 reviews
0 helpful votes
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Easy to use website
March 3, 2023

Great website and easy to order. The products are laid out nicely

Date of experience: March 3, 2023
California
1 review
0 helpful votes
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Covers age spots!
March 3, 2023

Other than the delay in shipping it was a wonderful experience. The color is slightly too dark but then I feel it is summertime and I'll be getting a tan hopefully so I'm not complaining. Very impressed with the coverage and the ease of putting it on and blending. The concealer is a must and since I've only used it just this one time I'll have to wait to give a more detailed review. The company was very nice and sent a 15% off certificate for the delay in shipping. I also received a free gift which was waterproof liquid liner. Sad to say my eyes are too old for liner now but it was a nice thought, mascara would've been nice, lol.

Date of experience: March 3, 2023
Arkansas
1 review
0 helpful votes
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Love!
March 3, 2023

My foundation is a perfect match and I just ordered the lipstick and mascara. You can't beat the Try Before You Buy!

Date of experience: March 3, 2023
California
1 review
0 helpful votes
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Missing item
April 2, 2023

When I finally received the box with my items my mascara was missing. I email the company back and never received a response. I ended up using a coupon (that was sent after I placed my order) and reordered my mascara hopefully it will come this time.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 3, 2023
Georgia
1 review
0 helpful votes
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Foundation
March 3, 2023

The only thing that I did not like is it would not let me do the trial period. I almost did not buy it for that reason.

Date of experience: March 3, 2023
Georgia
1 review
0 helpful votes
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Best Makeup!
March 3, 2023

I recently purchased my foundation and concealer and i could not be happier. It feels and looks great, so i just purchased a darker color for the summer. I highly reccomend these products.

Date of experience: March 3, 2023
Iowa
1 review
0 helpful votes
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Love this company
March 3, 2023

Love how kind this company has been. I also love all their products!

Date of experience: March 3, 2023
Ohio
1 review
0 helpful votes
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Amazing
March 3, 2023

Every item I have ordered from this place is absolutely spectacular. Foundation I have always had a hard time finding my skin color because I'm so fair skinned. I took a quiz on here received the foundation as a try before I buy and was absolutely amazed that it 100% matched my skin tone. So I bought other products mascara primer everything I get from this place far exceeds my expectations. Absolutely love it highly recommend.

Date of experience: March 3, 2023
Virginia
1 review
0 helpful votes
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Gift codes
March 3, 2023

Love this company I literally had a 15 dollar off code and didn't use it yet ilmakiage didn't give an expiration date,they kept reminding me to use. What company does that.

Date of experience: March 3, 2023
GB
1 review
0 helpful votes
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Quick and easy
March 3, 2023

Need to know if I made the right decision. £39 is a lot of money to me and I am expecting the same results as the advertising shows.

Date of experience: March 3, 2023
California
1 review
0 helpful votes
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Love the product!
March 3, 2023

Always makes it so easy to order. Love the product!

Date of experience: March 3, 2023
Illinois
1 review
0 helpful votes
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Excellent Customer Service
March 3, 2023

They truly stand by their products and take customer's opinion and reviews seriously. Excellent Customer Service

Date of experience: March 3, 2023