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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I tried to cancel an order last minute and even though it was already too late for that they still went out of the way and give me a 30$ gift card for the inconvenience which it was absolutely my fault to try to cancel an order too late. I was impress and they responded really fast too. Definitely a 10/10
The customer service is great. The color match was spot on. Will be using again.
I ordered a product to reduce eye bags. It didn't work at all. I was able to return it since I did the Try Before You Buy. Later they sent me a $50 gift card to make up for it. Now I ordered the foundation for free in hopes I like it.
My II Makiage arrived today in the most loveliest presentation box. The foundation is perfect for my skin type. Thank you II Makiage.
I'm extremely happy with the product you created!
The quiz really helped to narrow down the color to match the foundation for me.
And the quality of your product is beautiful! Smooth and effortless!
The Staff was extremely helpful and professional with answering my concerns and giving suggestions.
Thank you for creating a quality product!
I'm currently using their exfoliating facial cleanser and Power Recharge Cream.
I've noticed a reduction in the size of my pores and my skin, after 2 weeks of use, has begun to look more youthful/supple and hydrated. No more flaky, ashy skin.
It is wonderful how the cream is super light, absorbs right in and doesn't leave my skin feeling dry or oily later.
The only downside of the exfoliating cleanser is that it takes a while to rinse off. The results though make it worth it. Would definitely recommend both products.
They go above and beyond with their customers! I had a issue with the color of the foundation I ordered...it was resolved in just a few days!
Online ordering was so easy. I had my shade of concealer and foundation saved, so all I did was pick my shade, place in the cart, and check out. Your makeup is truly flawless, and I get a lot of compliments when I wear your make up. Thank you!
I really love the smooth my face looks and the coverage this full coverage foundation gives to it...but I do not love the fact that as the month progresses, the texture of the foundation starts turning pasty, and may start looking cakey after application. A tube of foundation usually lasts me 2 months, but after the first month, I end up adding a few drops of coconut oil to my foundation so it can spread evenly on my face, and unfortunately, that removes some of the full coverage effect as well. Other than that, it is the perfect foundation.
I had a code for $20 off and it entered correctly into the field, was given the final price with tax and shipping. After entering my CC information and placing the final order my ending price was changed - the discount was removed.
I decided to try these products because of the favorable results of using your foundation, I could not use the try before you buy option because I was using a prepaid card, however am anxiously awaiting this shipment of products, hopefully it will work as well as your foundation.
I've never had a problem with ordering! Satisfaction with amount of time it took to arrive and the follow ups about product.
It was quick to place an order and I love how they ask questions to help me choose what products and colors would work best for me
Having a major issue with the bottle lid. Replacement had the same issue. Reached out and daysvhave passed with no response.
The browser forces a subscription, and does not let you utilize the skip option. I have canceled my order for the primer because I do not wish to subscribe. I merely wish to make a one time purchase. This is a fraudulent act to force a subscription on a consumer.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members