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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I placed an order and progressed to next step to REVIEW and it automatically placed my order. I needed to go in and change my PayPal address and now the order is placed. Not happy
I have yet to use it consistently, but the foundation dries fast on your face. It blends well. Still trying to find the right shade and press powder for it
I fell in love at first swipe! The products are perfect for my skin tone. How do you do that? I'm so happy with the products and the brush, as well!
II Makiage never failed to deliver with their products. Amazing quality and really good for the skin.
I don't usually wear any type of makeup but your products changed my mine now when I'm going out I use your products
Great website easy to order!
Can't wait for my foundation even better that you get a free gift and mystery gift!
So far okay, love the coverage but the product doesn't have sunscreen so will have to wear at night.
I did the quiz, even submitted a photo for the shade match. It was so off, I don't know how they advertise getting it right. Also, I tried to do my exchange, been 5 days and no one has reached out yet they apparently have people available 24/7. I followed instructions and replied to the email. Crickets. The Customer service sucks! And they don't do what they claim they'll do. Horrible.
So easy to order. I didn't do the test as I have done this before and know my foundation type. As I don't wear makeup everyday now as I work from home it's a shame I can't take up one of the offers as I don't need my products to be replaced every 4 months.
I received my makeup in March 3. So far I like the look but am not sure about the color.
I strongly suggest sample packs for color choices.
This is my 4th repeat purchase. This concealer hides under eye darkness but does not dry out or crease!
Choosing The tone of the make up was fun and easy but they advertised the money will be charged after the 14 days and only for the products you keep. I was charged full amount right after the order was processed. That's just not honest.
I have not had the pleasure to review the products due to shipping issues.
This company i live for. If i have any questions i will dm them and they get back to me so soon i'm so thankful. I just ordered the new tanner thing they have and i'm excited to try it. Their concealer and foundation is the best i've ever used. I would 100% recommend this website and the products they have.
Im excited to try this new makeup. Loved that I took a survey and got an additional $20 towards a beautiful set of lashes to go with my new makeup
I ordered a second jar of Power Lip Mask. My lips get so dry and cracked around the edges. Since I've been using the Lip Mask my lips are smooth and no more cracked lips. I will continue using this product for health of my lips.
I love the experience with ILMakiage. Customer support did an awesome job helping me get my correct shades. This is my makeup company for LIFE. GREAT JOB IL MAKIAGE!
I'm ALWAYS skeptical, but I took a chance & I ordered the foundation. I got it fairly quickly, with the brush & free gift of eye liner. The bottle of foundation was broken, so I sent an email to customer service. I got a reply in a timely manner & was given a choice - get a replacement or a refund. I chose to get a replacement! The new foundation came pretty quickly. I was so impressed, that I ordered another product. Such great customer service & love the products!
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.