business logo of Il Makiage

Il MakiageReviews 8,501

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Il Makiage?
grey star
grey star
grey star
grey star
grey star

Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
361
quality
346
This company does not typically respond to reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Caitlyn G.
Unfollow Caitlyn G.
Share Review
Report Review

Uhhh
April 3, 2023

The website quality is just not there. So glitchy, takes forever to load, and doesn't honor discounts IT offered. Super weird experience without a doubt. Hopefully my experience with the product I ordered is better.

Date of experience: March 4, 2023
Texas
2 reviews
0 helpful votes
Follow Diane I.
Unfollow Diane I.
Share Review
Report Review

Smooth as Silk
March 4, 2023

I love these products from the serums and moisturizers to the Woke Up like This Foundation and mascara. Best bang for the bucks!

Date of experience: March 4, 2023
California
2 reviews
0 helpful votes
Follow Lisa S.
Unfollow Lisa S.
Share Review
Report Review

IT ACTUALLY WORKED!
March 4, 2023

I was highly skeptical of all those ads on Twitter and Instagram, but when my go-to foundation suddenly got discontinued, I was desperate and took the quiz (including a bleary-eyed photo in iffy lighting). Boy was I surprised when I got my trial bottle and the color matched PERFECTLY, but the foundation went on smoothly, was weightless and lasted all day! Even Sephora couldn't match my skintone with their fancy-schmancy laser gun thingy - and this one got it on the nose. I usually can get within a shade or two on my own, but this was the first time in decades I got the right foundation on the first try!

Date of experience: March 4, 2023
New York
1 review
0 helpful votes
Follow ERLA N.
Unfollow ERLA N.
Share Review
Report Review

Exactly what I needed this match was the best light foundation I have ever used it does not get any better than that And trust me being able to go to any gathering with my family and friends makes me happy and I love your products Thank you so much

Date of experience: March 4, 2023
California
1 review
0 helpful votes
Follow Elorena D.
Unfollow Elorena D.
Share Review
Report Review

Easy math
March 4, 2023

The questions were easy to get my match. I feel pretty confident that I will love this product.

Date of experience: March 4, 2023
Florida
1 review
0 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Share Review
Report Review

Great stuff!
March 4, 2023

I got the foundation and it's wonderful. I'm about to try one of the creams.

Date of experience: March 4, 2023
Connecticut
1 review
0 helpful votes
Follow Katarzyna L.
Unfollow Katarzyna L.
Share Review
Report Review

Easy
March 4, 2023

I ordered twice from II Makijage. Every time it was quick and easy. Products are as described. Recommend

Date of experience: March 4, 2023
GB
1 review
0 helpful votes
Follow Sue L.
Unfollow Sue L.
Share Review
Report Review

Great product
March 4, 2023

A great product which lasts all day. I bought a foundation that matches my skin tone very well and doesn't settle into those inevitable wrinkles that come with aging. I'm very happy with my purchase.

Date of experience: March 4, 2023
California
2 reviews
0 helpful votes
Follow Stephen K.
Unfollow Stephen K.
Share Review
Report Review

I like the product but packaging forgot to include the application brush. They included the box it was supposed to be in but no brush?

Date of experience: March 4, 2023
California
1 review
0 helpful votes
Follow Ruby Z.
Unfollow Ruby Z.
Share Review
Report Review

Client friendly company
March 4, 2023

I had an issue with an order, and I was so impressed how quickly you fixed it and how kind you were. Thank you that is why I'm back.

Date of experience: March 4, 2023
New York
1 review
0 helpful votes
Follow Idamary E.
Unfollow Idamary E.
Share Review
Report Review

When I tried, it was lighter than my skin completion.

Date of experience: March 4, 2023
Massachusetts
1 review
0 helpful votes
Follow Audrey L.
Unfollow Audrey L.
Share Review
Report Review

Woke Up Like This
March 4, 2023

I absolutely love your Woke Up Like This makeup foundation. The color you chose for me is perfect, and it blends with my skin for a flawless complexion! I also love the fact that the foundation is buildable. It's the best makeup that I've ever used!

Date of experience: March 4, 2023
Canada
1 review
0 helpful votes
Follow Julie U.
Unfollow Julie U.
Share Review
Report Review

Ordering
April 3, 2023

I found the site alittle difficult to find what I wanted, and slow to respond. I was looking for primer, I put that in the search and it said no results. Then trying to find it, was a bit of a chore.

Date of experience: March 4, 2023
Illinois
1 review
0 helpful votes
Follow Laxmi I.
Unfollow Laxmi I.
Share Review
Report Review

Absolute love
March 4, 2023

I love it I love it love it I love it I love it I love it love it I love it

Date of experience: March 4, 2023
Canada
1 review
0 helpful votes
Follow Michelle L.
Unfollow Michelle L.
Share Review
Report Review

Too pink
April 3, 2023

As soon as I apply it I get this red/pinky look just like every other foundation iv used. Not sure how to get through this issue

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 4, 2023
Texas
1 review
0 helpful votes
Follow Josefina F.
Unfollow Josefina F.
Share Review
Report Review

Enjoy the Question
March 4, 2023

All the questions asked about my skin, l see how important it all helps find the product.

Date of experience: March 4, 2023
California
1 review
0 helpful votes
Follow Melissa I.
Unfollow Melissa I.
Share Review
Report Review

I got the foundation and concealer, and both were off slightly, and I needed to exchange them. I've been back-and-forth for the last two weeks with customer service trying to get them to send me a replacement in the correct shade. I'm a little concerned that it may not happen at all which means I'm out about $70 worth of product. If I do end up getting my correct foundation I will update my review.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 4, 2023
South Carolina
1 review
0 helpful votes
Follow Karen E.
Unfollow Karen E.
Share Review
Report Review

Great product
March 4, 2023

Great product and Awesome customer service. Fountain was a little to light but covered up my dark spots. Self tanning product was great too

Date of experience: March 4, 2023
Texas
1 review
0 helpful votes
Follow Misty R.
Unfollow Misty R.
Share Review
Report Review

Easy Process
March 4, 2023

So far, the quiz was quick and easy and ordering was simple. I have received email confirmation of my order and everything has been as promised. I will leave a review of my products after I try them. I ordered the foundation, setting powder, primer, setting spray and got a free foundation brush with my order!

Date of experience: March 4, 2023
Michigan
2 reviews
0 helpful votes
Follow Christie N.
Unfollow Christie N.
Share Review
Report Review

So Far, So Good
March 4, 2023

It was an easy process to order from your page. Because I decided to subscribe to the product I did expect a choice of how often to replenish, but that wasn't available before I subscribed. The answers was in the email I received is all is well. I'm looking forward to trying this product and hope it works as well as promised.

Date of experience: March 4, 2023