business logo of Il Makiage

Il MakiageReviews 8,501

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Il Makiage?
grey star
grey star
grey star
grey star
grey star

Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
361
quality
346
This company does not typically respond to reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Sabina W.
Unfollow Sabina W.
Share Review
Report Review

Always fantastic
March 3, 2023

I've been a loyal customer for a couple years now. I love both the products and the service at Il Makiage - never any complaints, always make me feel great!

Date of experience: March 3, 2023
Canada
1 review
0 helpful votes
Follow Angie N.
Unfollow Angie N.
Share Review
Report Review

Ease of Ordering
March 3, 2023

I recently had a coupon about to expire. Company was great to remind me. I found an item I liked, and was ordered and paid and confirmed in minutes. Great Job!

Date of experience: March 3, 2023
Maryland
1 review
0 helpful votes
Follow Vanessa F.
Unfollow Vanessa F.
Share Review
Report Review

Ordering
March 3, 2023

Easy ordering, great product, nice match will purchase again

Date of experience: March 3, 2023
Illinois
1 review
0 helpful votes
Follow Maria N.
Unfollow Maria N.
Share Review
Report Review

Best Make up ever!
March 3, 2023

I have a lot of dark spots and terrible dark circles.The foundation is awesome. It really hide all my problem areas and did not cakeime other brands...definately my new go too!

Date of experience: March 3, 2023
NL
1 review
0 helpful votes
Follow Petra D.
Unfollow Petra D.
Share Review
Report Review

Feels very light on the skin!
March 3, 2023

Very happy with this foundation. I hate wearing it normally. Knowing there is a layer of something on my face it's not for me. This foundation is very light, feels as if there is nothing on. First day experience is great!

Date of experience: March 3, 2023
Arizona
1 review
0 helpful votes
Follow Lilliana B.
Unfollow Lilliana B.
Share Review
Report Review

Communication is awesome!
March 3, 2023

The shade didn't quite work for me and I didn't send it back in time. But thE rep reached out, asked some additional questions and is sending me a new shade at no cost. Love how thorough he was! Thank you

Date of experience: March 3, 2023
Louisiana
2 reviews
0 helpful votes
Follow Doreen P.
Unfollow Doreen P.
Share Review
Report Review

Love Love Love
March 3, 2023

I love these products! I have sensitive skin and I have had no issues. I'm totally hooked and my skin looks great!

Date of experience: March 3, 2023
Ohio
1 review
0 helpful votes
Follow Carolyn N.
Unfollow Carolyn N.
Share Review
Report Review

I love the 85/66 Magic Moisture Sun Foam. It goes on smooth and evens out my skin tone. The fashial brush and hand mit are perfect for application. I've received so many compliments - and no one knew I had used a tanning product to achieve the glow I was looking for without baking in the sun!
I have received multiple coupons and discounts from IL MAKIAGE too making it a no brainer to repurchase.

Date of experience: March 3, 2023
Massachusetts
1 review
0 helpful votes
Follow Sandy N.
Unfollow Sandy N.
Share Review
Report Review

The past few years before my April vacation, I have gone to have a spray tan to arrive "Vacation ready" at my sunny destination. I came across a video for IL Makiage's self tanner on Pinterest and decided to give it a try. I had never used a tanning foam and was a little nervous but I was thrilled with the results. I continued to use it after vacay and throughout the summer to keep a lovely bronzed glow. I never know what to get my brother for his birthday and being that he loves to stay tanned in the warmer months, I ordered him the same Tanning mousse. I know he'll love it as much as I do!

Date of experience: March 3, 2023
California
1 review
0 helpful votes
Follow matthew S.
Unfollow matthew S.
Share Review
Report Review

Ummm
April 2, 2023

Well, in order to write a review, I have to recieve product from you guys. This is my 2nd attempt at ordering product from you guys. My credit card was charged, yet no product.;(

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 3, 2023
Hawaii
1 review
0 helpful votes
Follow Arceli F.
Unfollow Arceli F.
Share Review
Report Review

Slow response
April 2, 2023

The first foundation shade was not the right color, so I was sent another shade to try which was still not the right shade. When I sent an email regarding this, I did not get a response from someone until 3 days later.

Date of experience: March 3, 2023
Canada
1 review
0 helpful votes
Follow Sharon Z.
Unfollow Sharon Z.
Share Review
Report Review

Amazing
March 3, 2023

As a woman in my golden years I have finally found a foundation and concealer that does not feel like pancake batter... it is amazingly light weight and matches my skin tone perfect

Date of experience: March 3, 2023
Minnesota
1 review
0 helpful votes
Follow Kathleen X.
Unfollow Kathleen X.
Share Review
Report Review

Very Good
March 3, 2023

East to follow and complete. Like the sample idea before order. Probably would not purchase without trying product.

Date of experience: March 3, 2023
New York
1 review
0 helpful votes
Follow Kirsten L.
Unfollow Kirsten L.
Share Review
Report Review

Customer service excellence
March 3, 2023

The shade of foundation I received did not match. I sent a message and it was super easy to get an exchange. No hassle.

Date of experience: March 3, 2023
Massachusetts
1 review
0 helpful votes
Follow Danielle K.
Unfollow Danielle K.
Share Review
Report Review

Holly was so helpful!
March 3, 2023

My shade was off and I almost gave up, but Holly was so helpful and sent me a new shade! Thank you so much!

Date of experience: March 3, 2023
California
1 review
0 helpful votes
Follow Laetitia W.
Unfollow Laetitia W.
Share Review
Report Review

All good!
April 2, 2023

Was a bit worried because I didn't receive tracking info but the product arrived.
It's great! Foundation doesn't feel heavy and doesn't leave marks on my clothes. Color choice is on point as well.

Date of experience: March 3, 2023
Tennessee
2 reviews
0 helpful votes
Follow Jennifer U.
Unfollow Jennifer U.
Share Review
Report Review

Love it.
March 3, 2023

No filter is amazing. Blurrs everything so nicely and leaves skin so soft. After party is a perfect match. Skin feels amazing.

Date of experience: March 3, 2023
GB
1 review
0 helpful votes
Follow Emma W.
Unfollow Emma W.
Share Review
Report Review

Amazing
March 3, 2023

Amazing experience the quiz to help find your shade and skin combination I have terrible skin from dryness to oilily and sensitive. So can't wait till my order arrive and test it out!

Date of experience: March 3, 2023
GB
1 review
0 helpful votes
Follow Angela F.
Unfollow Angela F.
Share Review
Report Review

All products
March 3, 2023

I have never been disappointed with anything I've purchased from IL MAKIAGE. I have a repeat order for my face makeup and they always include a free gift for you to try. I use their brush to apply makeup and love the mascara which is why I have purchased it again. Love, love, love these products

Date of experience: March 3, 2023
GB
1 review
0 helpful votes
Follow Lorna T.
Unfollow Lorna T.
Share Review
Report Review

Fantastic product for all ages
March 3, 2023

I am 55 years old when i first bought il makiage wake me up foundation which is my exact skin colour, I got spots on my face but after using the product for a week, my skin cleared up, it is simply the best product I have ever used, believe you me, I have spent a fortune on other products in the past, but il makiage is superior to them sll

Date of experience: March 3, 2023