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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I've been a loyal customer for a couple years now. I love both the products and the service at Il Makiage - never any complaints, always make me feel great!
I recently had a coupon about to expire. Company was great to remind me. I found an item I liked, and was ordered and paid and confirmed in minutes. Great Job!
Easy ordering, great product, nice match will purchase again
I have a lot of dark spots and terrible dark circles.The foundation is awesome. It really hide all my problem areas and did not cakeime other brands...definately my new go too!
Very happy with this foundation. I hate wearing it normally. Knowing there is a layer of something on my face it's not for me. This foundation is very light, feels as if there is nothing on. First day experience is great!
The shade didn't quite work for me and I didn't send it back in time. But thE rep reached out, asked some additional questions and is sending me a new shade at no cost. Love how thorough he was! Thank you
I love these products! I have sensitive skin and I have had no issues. I'm totally hooked and my skin looks great!
I love the 85/66 Magic Moisture Sun Foam. It goes on smooth and evens out my skin tone. The fashial brush and hand mit are perfect for application. I've received so many compliments - and no one knew I had used a tanning product to achieve the glow I was looking for without baking in the sun!
I have received multiple coupons and discounts from IL MAKIAGE too making it a no brainer to repurchase.
The past few years before my April vacation, I have gone to have a spray tan to arrive "Vacation ready" at my sunny destination. I came across a video for IL Makiage's self tanner on Pinterest and decided to give it a try. I had never used a tanning foam and was a little nervous but I was thrilled with the results. I continued to use it after vacay and throughout the summer to keep a lovely bronzed glow. I never know what to get my brother for his birthday and being that he loves to stay tanned in the warmer months, I ordered him the same Tanning mousse. I know he'll love it as much as I do!
Well, in order to write a review, I have to recieve product from you guys. This is my 2nd attempt at ordering product from you guys. My credit card was charged, yet no product.;(
The first foundation shade was not the right color, so I was sent another shade to try which was still not the right shade. When I sent an email regarding this, I did not get a response from someone until 3 days later.
As a woman in my golden years I have finally found a foundation and concealer that does not feel like pancake batter... it is amazingly light weight and matches my skin tone perfect
East to follow and complete. Like the sample idea before order. Probably would not purchase without trying product.
The shade of foundation I received did not match. I sent a message and it was super easy to get an exchange. No hassle.
My shade was off and I almost gave up, but Holly was so helpful and sent me a new shade! Thank you so much!
Was a bit worried because I didn't receive tracking info but the product arrived.
It's great! Foundation doesn't feel heavy and doesn't leave marks on my clothes. Color choice is on point as well.
No filter is amazing. Blurrs everything so nicely and leaves skin so soft. After party is a perfect match. Skin feels amazing.
Amazing experience the quiz to help find your shade and skin combination I have terrible skin from dryness to oilily and sensitive. So can't wait till my order arrive and test it out!
I have never been disappointed with anything I've purchased from IL MAKIAGE. I have a repeat order for my face makeup and they always include a free gift for you to try. I use their brush to apply makeup and love the mascara which is why I have purchased it again. Love, love, love these products
I am 55 years old when i first bought il makiage wake me up foundation which is my exact skin colour, I got spots on my face but after using the product for a week, my skin cleared up, it is simply the best product I have ever used, believe you me, I have spent a fortune on other products in the past, but il makiage is superior to them sll
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.