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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Like most of women, finding your peefect match has been chalemging until i run through a simple quiz to find it
It was that simpleI
Foundation is light weight, smooth and glides on your face no matter how bad skin day you are having and on top it's invisible
Love the product
Fast and reliable. Knowledgeable. Concealer wasn't right shade and I decided not to get another color and they sent me a $20 coupon for future order.
First time trying this product, and I must say I'm impressed. I ordered the foundation #60 and the coverage, oh WOW! It's worth every penny. I will be purchasing more items.
My color was matched perfectly! I got the exact coverage i was looking for! Beyond happy with this product
Would like a darker color I was told it would match
Every product I have tried is great. The foundation, primer, day moisturizer & the serum. Skin is more hydrated & smooth.
I had purchased a blush in December and decided, months later, I didn't like it. So, I contacted Il Makiage and explained to them that the blush was just too red for me. They reminded me that the timeframe had passed for me to return the blush or exchange it but they were able to help me select a shade that is better for my complexion. I have had nothing but a great experience with their products and plan on being a long term customer.
Process was really quick and easy. I'm anxiously awaiting my products.
This is my second time ordering and I must say the process is fast and simple and the makeup is unbelievable. Definitely recommend anyone hesitating to try!
You have been spot on in the color foundation and concealer that I need. Your packaging is beautiful as well!
Too much up selling for me. Just wanted to purchase what I wanted. Maybe profitable for the brand but annoying for me,
Best concealer I've ever tried. Very light but with good coverage. Love it!
I bought the Under eye de-puffer which works well but the pump on the bottle stopped working the second day I had it. Not happy given the cost but I had thrown away the original packaging so didn't return it. I'll have to figure another way to get it out. Maybe they should spend less on the luxe packaging and more on quality control.
I really love the Il Makiage stuff. A colleague introduced the concealer to me and I've never looked back. A freebie recently was an EXCELLENT jumbo lip pencil, I love it, and just bought another with a £15-off voucher so it only cost me a tenner. TOTES BARG!
The only thing I haven't loved was a mascara, sent as a freebie, Black Card. It very quickly becomes flakey on drying and there you are bobbing about all day thinking you look fine only to realise you look dishevelled in the mascara department as it's flaked and smudged underneath. NOT A GOOD LOOK BABE. Binned.
Also, and I do love a freebie obvs, I've now received three black eyeliners! I don't actually wear it so there have been grateful recipients however it's MY freebie babe and I'd rather a lippy!
I did a comparison between Lancôme and IL Makiage, half on side of face and the other half on the other side. All day test. I saw no difference in coverage. Same type of coverage for both. I do like the moisturizing cream.
I used these products before. But I teach preschool so income is a bit of a factor when purchasing make up. I was not happy. This is the best foundation and concealer I've ever used. I'll always find a way to budget for this make up now.
The customer service is great very responsive. Love their makeup
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.