business logo of Il Makiage

Il MakiageReviews 8,501

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Il Makiage?
grey star
grey star
grey star
grey star
grey star

Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
361
quality
346
This company does not typically respond to reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Nimi J.
Unfollow Nimi J.
Share Review
Report Review

Amazing colour match
March 5, 2023

Like most of women, finding your peefect match has been chalemging until i run through a simple quiz to find it
It was that simpleI
Foundation is light weight, smooth and glides on your face no matter how bad skin day you are having and on top it's invisible
Love the product

Date of experience: March 5, 2023
Rhode Island
1 review
0 helpful votes
Follow Melissa A.
Unfollow Melissa A.
Share Review
Report Review

Fast and reliable. Knowledgeable. Concealer wasn't right shade and I decided not to get another color and they sent me a $20 coupon for future order.

Date of experience: March 5, 2023
South Carolina
2 reviews
0 helpful votes
Follow Mia J.
Unfollow Mia J.
Share Review
Report Review

Fantastic
April 4, 2023

First time trying this product, and I must say I'm impressed. I ordered the foundation #60 and the coverage, oh WOW! It's worth every penny. I will be purchasing more items.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2023
Colorado
1 review
0 helpful votes
Follow Amy Z.
Unfollow Amy Z.
Share Review
Report Review

Amazingggg
March 5, 2023

My color was matched perfectly! I got the exact coverage i was looking for! Beyond happy with this product

Date of experience: March 5, 2023
Georgia
1 review
0 helpful votes
Follow nicole B.
Unfollow nicole B.
Share Review
Report Review

Color was to lite
April 4, 2023

Would like a darker color I was told it would match

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2023
New York
1 review
0 helpful votes
Follow Jayne D.
Unfollow Jayne D.
Share Review
Report Review

Great products
March 5, 2023

Every product I have tried is great. The foundation, primer, day moisturizer & the serum. Skin is more hydrated & smooth.

Date of experience: March 5, 2023
California
1 review
0 helpful votes
Follow Nhi N.
Unfollow Nhi N.
Share Review
Report Review

Great!
March 5, 2023

Match my skin well! It was not very cakey. It looks very natural

Date of experience: March 5, 2023
North Carolina
1 review
0 helpful votes
Follow Lori R.
Unfollow Lori R.
Share Review
Report Review

Exchanging or Returning an Item
March 5, 2023

I had purchased a blush in December and decided, months later, I didn't like it. So, I contacted Il Makiage and explained to them that the blush was just too red for me. They reminded me that the timeframe had passed for me to return the blush or exchange it but they were able to help me select a shade that is better for my complexion. I have had nothing but a great experience with their products and plan on being a long term customer.

Date of experience: March 5, 2023
California
1 review
0 helpful votes
Follow Rosemary A.
Unfollow Rosemary A.
Share Review
Report Review

New customer
March 5, 2023

Process was really quick and easy. I'm anxiously awaiting my products.

Date of experience: March 5, 2023
Texas
1 review
0 helpful votes
Follow Andrea J.
Unfollow Andrea J.
Share Review
Report Review

Easy Ordering Process
March 5, 2023

This is my second time ordering and I must say the process is fast and simple and the makeup is unbelievable. Definitely recommend anyone hesitating to try!

Date of experience: March 5, 2023
New York
1 review
0 helpful votes
Follow Karen P.
Unfollow Karen P.
Share Review
Report Review

Love, love love your products!
March 5, 2023

You have been spot on in the color foundation and concealer that I need. Your packaging is beautiful as well!

Date of experience: March 5, 2023
Kansas
1 review
0 helpful votes
Follow Audrey O.
Unfollow Audrey O.
Share Review
Report Review

Easy
March 5, 2023

Love how they took a photo to get accurate skin color

Date of experience: March 5, 2023
California
1 review
0 helpful votes
Follow Susan B.
Unfollow Susan B.
Share Review
Report Review

Up-selling…..
April 4, 2023

Too much up selling for me. Just wanted to purchase what I wanted. Maybe profitable for the brand but annoying for me,

Date of experience: March 5, 2023
Georgia
1 review
0 helpful votes
Follow Iuliia O.
Unfollow Iuliia O.
Share Review
Report Review

Concealer F*CK I'M FLAWLESS
March 5, 2023

Best concealer I've ever tried. Very light but with good coverage. Love it!

Date of experience: March 5, 2023
Texas
2 reviews
0 helpful votes
Follow Carlene A.
Unfollow Carlene A.
Share Review
Report Review

Defective bottle
April 4, 2023

I bought the Under eye de-puffer which works well but the pump on the bottle stopped working the second day I had it. Not happy given the cost but I had thrown away the original packaging so didn't return it. I'll have to figure another way to get it out. Maybe they should spend less on the luxe packaging and more on quality control.

Date of experience: March 5, 2023
1 review
0 helpful votes
Follow Claire Q.
Unfollow Claire Q.
Share Review
Report Review

Loving the brand
March 5, 2023

I really love the Il Makiage stuff. A colleague introduced the concealer to me and I've never looked back. A freebie recently was an EXCELLENT jumbo lip pencil, I love it, and just bought another with a £15-off voucher so it only cost me a tenner. TOTES BARG!

The only thing I haven't loved was a mascara, sent as a freebie, Black Card. It very quickly becomes flakey on drying and there you are bobbing about all day thinking you look fine only to realise you look dishevelled in the mascara department as it's flaked and smudged underneath. NOT A GOOD LOOK BABE. Binned.

Also, and I do love a freebie obvs, I've now received three black eyeliners! I don't actually wear it so there have been grateful recipients however it's MY freebie babe and I'd rather a lippy!

Date of experience: March 5, 2023
Illinois
1 review
0 helpful votes
Follow Andrea E.
Unfollow Andrea E.
Share Review
Report Review

Enamored
March 5, 2023

I've been needing to try a new concealer and this looks amazingly healthy and perfect!

Date of experience: March 5, 2023
Texas
1 review
0 helpful votes
Follow Martha U.
Unfollow Martha U.
Share Review
Report Review

Comparison
April 4, 2023

I did a comparison between Lancôme and IL Makiage, half on side of face and the other half on the other side. All day test. I saw no difference in coverage. Same type of coverage for both. I do like the moisturizing cream.

Date of experience: March 5, 2023
Virginia
1 review
0 helpful votes
Follow Jane V.
Unfollow Jane V.
Share Review
Report Review

Best make up ever
March 5, 2023

I used these products before. But I teach preschool so income is a bit of a factor when purchasing make up. I was not happy. This is the best foundation and concealer I've ever used. I'll always find a way to budget for this make up now.

Date of experience: March 5, 2023
Kentucky
1 review
0 helpful votes
Follow Marissa Q.
Unfollow Marissa Q.
Share Review
Report Review

Great makeup
March 5, 2023

The customer service is great very responsive. Love their makeup

Date of experience: March 5, 2023