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Il MakiageReviews 8,501

3.8

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
361
quality
346
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Illinois
1 review
0 helpful votes
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Wrong color
April 5, 2023

Color quiz put at orange tone foundation about 5 shades too dark when that's no where near my actual skin tone

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2023
Australia
1 review
0 helpful votes
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Too soon to rate
March 6, 2023

I am yet to receive my product, however my experience in ordering could have been better had I not been forced to run the gauntlet of the many Add Ons being shoved in my way to the check out.

Date of experience: March 6, 2023
Tennessee
1 review
0 helpful votes
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Nothing but love
March 5, 2023

Products are amazing, match is dead on and makes you look flawless

Date of experience: March 5, 2023
District of Columbia
1 review
0 helpful votes
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Disappointed
April 4, 2023

Did not meet expectations, I had high hopes. Similar to other products. I have very dark under eye circles, and it just seem to be too transparent (see darkness hue through makeup).

Date of experience: March 5, 2023
Florida
1 review
0 helpful votes
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A+ 100% love this make up
March 5, 2023

I'm 55 and you matched me perfectly, and the f I'm flawless prim is baby soft. Luv it. Thank you

Date of experience: March 5, 2023
Colorado
1 review
0 helpful votes
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In love
March 5, 2023

I will forever use this brand of makeup and this brand only. So happy I decided to give it a try!

Date of experience: March 5, 2023
Oklahoma
1 review
0 helpful votes
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They responded very quickly. I don't wear makeup very much. So I want it to be a great match to my skin tone. I've other things to check into. But want to get this first

Date of experience: March 5, 2023
West Virginia
1 review
0 helpful votes
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Excellent Customer Service
March 5, 2023

Even after I initially missed an email follow-up from an earlier feedback, the agent reached out again to ensure I'd received the message.
Exceptional customer service and product. I will be a repeat customer.

Date of experience: March 5, 2023
Colorado
1 review
0 helpful votes
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I've been using your products for a year and it's really good and also packaging is very cute!

Date of experience: March 5, 2023
New York
1 review
0 helpful votes
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Concealer
April 4, 2023

I ordered a couple of hours ago and would like to have my concealer a few shades lighter than my foundation for my purchase that I made today. Anyway I could have that rectified.

Date of experience: March 5, 2023
Florida
1 review
0 helpful votes
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Love the foundation
March 5, 2023

I love this product! Fast delivery also! A must try!

Date of experience: March 5, 2023
Alabama
1 review
0 helpful votes
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Expectation
March 5, 2023

My experience with II Makiage was simple yet thorough. The questionnaire was easy to answer and left nothing to the imagination. I anticipate trying the product at home before the expectation to make a purchase.

Date of experience: March 5, 2023
Georgia
1 review
0 helpful votes
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I tried to edit my orders and make the correct choice. It does not let me

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2023
Colorado
1 review
0 helpful votes
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Longest shipping lead time ever…. We will see how the product pans out but so far - not impressed.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2023
Arizona
1 review
0 helpful votes
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Excellent experience
March 5, 2023

The quiz was so easy to use. Can't wait to get the order.

Date of experience: March 5, 2023
Pennsylvania
1 review
0 helpful votes
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Easy Peezy
March 5, 2023

I took the quiz a few days ago, but never finished through. A few days later I received an email offering me my perfect match at 30% off with free shipping and handling.

Date of experience: March 5, 2023
Alabama
1 review
0 helpful votes
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Decisions
March 5, 2023

I enjoyed doing the quiz to find my shade and product that fits me but, I didn't think I would be charged until I see if I like the product or not.

Date of experience: March 5, 2023
New York
1 review
0 helpful votes
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70 yr old beauty
March 5, 2023

Shopping quiz came up with the plan. We'll see what delivery and use of products reaps. Looking forward.

Date of experience: March 5, 2023
Washington
1 review
0 helpful votes
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Terrible. I needed to cancel right away & was told I could not

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2023
Michigan
1 review
0 helpful votes
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Disappointed
April 4, 2023

Woke up this way- Great coverage, magnified all textures in my skin and finished very dry. Very odd as I specified wanting a dewy finish.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2023