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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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The color you sent me is what I ordered in the past but it doesn't appear to be the same color as my past purchases. Its too light.
I also purchased the primer that is supposed to be a pore corrector that makes pores disappear. It very disappointing
I've ordered in the past and been extremely happy. This time I ordered something different, wasn't happy about it, started a return (or so I thought). I got an email telling me how to do things to make the product better, even though I said I had already ordered my original product and did not want to keep this product. I replied over a week ago and haven't heard anything. Disappointed.
Immediate difference. Instructions are easy and clear. Customer service is great.
They were very understanding and was able to help me and respond to me quickly. I love this product and they never fail me.
The website is easy to navigate.
I love the foundation. It feels really light on my skin and gives me the everyday coverage I need.
Just ordered the full coverage foundation and can't wait to try it. Also ordered the highlighter/bronzer, glittery eyeliner, and waterproof eyebrow pencil.
Excellent customer service, they addressed my questions in time
I placed my first order and it was a little too orange. I emailed and told them my issue and they are sending me a new bottle at no charge. This is definitely my new favorite foundation. It makes my skin super soft and it has great coverage.
Frustration.I only wanted to buy the product not have it sent to me every four months.Now I am stuck in asubscription.
The team was so caring - and understanding - I appreciate their support and how they resolve the issues - I will continue to buy my makeup with this fabulous company.
Look your business model. I hope that I love your product!
I really liked the foundation test. It's so hard to correctly choose a foundation at a retail store. Just by looking at a bottle of foundation, it may not be the exact color match that you need and the coverage might not be right. From all the color and texture of lipstick choices was more of a challenge for me….only because I always seem to get it wrong. I have peace of mind though knowing that both products can be exchanged if they don't suit me.
I just made a purchase. After I put in my promo code and credit card information the order processed with giving me my discount or even a receipt. I had to go to my bank account to see how much I spent and if the promo worked. That's never happened to me before. I want my money back, because my promo code apparently didn't work. This was unprofessional to charge me without telling me prior to my purchase. Thank you
I love their concealer and their shipping is pretty reliable.
I am not agree with their product and services their product doesn't worth and I used them it is not useful and waste of money and when they said try before purchase which is for free and tried that but they took my money they lie about that too they just want sell their product
I loved the After Party foundation so much and wanted to add Woke Up Like This for those days I want a lighter coverage. I went thru the shade matching process again just in case and I'm a little lighter number with this product. Easy order process too!
Perfecte producten, snelle verzending, leuke acties! Ik heb al twee vriendinnen laten kennismaken, zij zijn net zo blij met de producten als ik!
Please I return the make up please give me my refund pls
I placed my order on 24 February.
It's now March 7 and I still haven't received it. Is there a way to track it?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members