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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I spent ages doing the test & couldn't wait to receive my shade. Unfortunately it's not the miracle I was hoping for. It's quite yellowing & very dry feeling & looking which I didn't expect from choosing 'a glowing, fresh look.
This makeup has been a game changer for me, I'm back wearing foundation after not liking the heavy feeling other makeup's gave me. This makeup has perfect coverage and feels like I'm not wearing anything. And they matched my color perfectly! Very satisfied
I started my purchase thinking I was ordering my $5 trial. Before I was done I purchased and signed up for membership, then all of a sudden I was buying my full bottle. I was a bit surprised
The fondation is strongly advertised as "try for free" and after you go through the process of choosing your shade and proceed to order - it shows that the cost as 0.00 and all you are paying is shipping - then once you add your credit card info - the charge is suddenly $45! (with very small print saying you can send it back for a refund. I ordered anyway - because I had already done all the leg work, but I am annoyed with false advertising tactics. The Foundation had better be spectacular.
I havent received both of my ordered products
Tried to get in touch however with No luck
Verry dissapointed
Disappointed with the website. The coupon code field appears only when we try to add the product from the scratch. The field is not visible in the check out page and also not in the view cart. Being a shopaholic it is very stressful to find the Apply coupon field your website.
Simple and love that you can simply reorder your faves with just a click or two.
Quick easy friendly customer service! Would definitely recommend.
My foundation is a little lighter then I like for my skin Tone and looks cakey when close up. Not liking it. Would like to exchange or refund.
Their customer service is wonderful!
They are very prompt and made sure that my needs were met. I just received their foundation and concealer. I've only used it a couple of times, but so far so good. I just ordered their eye cream, and I am very excited to try it.
I didn't get my order and i want my refund at any cost I don't want anymore products
It was the wrong shade. I needed a darker shade, #60 but the coverage is good.
I ordered foundation with a 14 day trial. I am older and do not wear foundation everyday. The last few times I have worn it the color looked orange. I sent an email and within 8-10 hrs I received an email from Jordan and he resolved the problem. Immediately took care of the issue and is mailing out another shade.
I would recommend this company to anyone.
Thank you so much for your help
I ordered my first makeup on February 25,2023.
I have yet to see it. I feel it may be lost and UPS is of no help at all!
The site I found very difficult to maneuver. All I wanted was to reorder my previous order & to determine what payment method I used.
Just wanted one product and when email came in with order there were 2 products ordered
I was hoping to love the IL Makiage foundation, unfortunately it did not work on my 61 y/o face. It was a little too heavy, settled on top of my skin in a pretty unflattering way, and creased and caked as the day wore on. Also, a little too matte for me. Maybe great for 20 or 30 y/o but I wouldn't recommend it for older skin.
The brush is nice though.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members