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Il MakiageReviews 8,503

3.8

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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361
quality
346
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New Jersey
1 review
1 helpful vote
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Love the products, but...
April 13, 2023

I love the products I have received so far, but I really do not need to be asked if I want to subscribe or add additional stuff to my cart. The check out process was so freaking dragged out because of pushy sales attempts.
If I wanted to add more stuff to my cart, I would have added it myself. Seriously, I was asked about 8 different products after checking out.

Date of experience: March 14, 2023
Nebraska
1 review
0 helpful votes
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Wrong shade past rerun window
March 14, 2023

Very kind and understanding!
I missed my return window and the associate walked me threw another color option.
I offered to pay and she kindly took care of me at no cost
I appreciate great customer service!

Date of experience: March 14, 2023
Illinois
1 review
0 helpful votes
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Inclusive Beauty
March 14, 2023

As an advocate for beauty in all genders, I absolutely love the video tutorials for people on a vast gender spectrum. I'd love to see more of this, including our beloved Drag Queens who are under life threatening situations. Thank you, for showing diversity and an ever changing and continuance in accepting ALL.

Date of experience: March 14, 2023
Georgia
1 review
0 helpful votes
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Love the products
March 14, 2023

Foundation is wonderful. Feels so good and light. Ordering more products today.

Date of experience: March 14, 2023
Ohio
1 review
0 helpful votes
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Love the Process
March 14, 2023

Impressed by the process to find the correct shade.

Date of experience: March 14, 2023
Florida
1 review
0 helpful votes
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They give to you what they offer
March 14, 2023

All products I have it's awesome, I never use base for my skin and they bring me one like totally Mach my skin!

Date of experience: March 14, 2023
Florida
1 review
0 helpful votes
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Coverage
March 14, 2023

This is the only foundation that lasts all day, yet it doesn't dry out my skin. Love this stuff.

Date of experience: March 14, 2023
GB
1 review
0 helpful votes
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Easy to order
March 14, 2023

I ordered the foundation and hopefully I will be happy with it but ordering was easy

Date of experience: March 14, 2023
Iowa
1 review
0 helpful votes
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Incredible products!
March 14, 2023

Awesome customer service and a fantastic line of products! Will be continuing use all of them! Everyone has asked what I'm using!

Date of experience: March 14, 2023
Australia
1 review
0 helpful votes
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Coverage
April 12, 2023

Received make up yesterday and used today for first time. I think I have the wrong shade (too pale) as it does not cover my age spot or freckles as shown in the advertisement which was the reason I purchased this product. I purchased 'I woke up like this 060

Date of experience: March 13, 2023
Colorado
1 review
0 helpful votes
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Did my payment go through?
April 12, 2023

It said it didn't. Now I've gotten 6 emails saying I'm in. What the heck? Did I do it once or did I do it twice? I only meant to do it once.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 13, 2023
Kentucky
1 review
0 helpful votes
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Please see prior email from me and adjust my order please

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 13, 2023
Virginia
6 reviews
0 helpful votes
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It Had To Be An Misunderstanding
April 12, 2023

The Team offered help and gave me instructions, I believe two or three times, but I explained I could not figure it out. I even sent them what I was trying to do and again the instructions I received I could not see anywhere I could have made the changes. I was through with it and just started canceling from my auto replenishing. It's okay now. Thanks!

Date of experience: March 13, 2023
Florida
1 review
0 helpful votes
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Add ons
April 12, 2023

When people want to add on to their order after checking out give them the option to edit the shade instead of it being picked out for us. Hopefully what I added on matches.

Date of experience: March 13, 2023
Canada
1 review
0 helpful votes
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Great products
March 13, 2023

Good customer service have used products and will try others

Date of experience: March 13, 2023
Pennsylvania
1 review
0 helpful votes
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Perfect match
March 13, 2023

It's a perfect match, but make sure you get a good primer, which is the one that they offer.

Date of experience: March 13, 2023
New Jersey
1 review
0 helpful votes
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Flawless look
March 13, 2023

So I decided to try Il Makiage after seeing the ads online and took the quiz. When I received the bottle I immediately tried it on my face and it was a perfect match. I got the shade 060. It has a beautiful finish and glow plus it's buildable without looking cakey. It's overall an Amazing product.

Date of experience: March 13, 2023
Pennsylvania
1 review
0 helpful votes
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Foundation
March 13, 2023

I ordered using my IPhone. I really like this foundation and what I really like is when you run low, you can actually unscrew the cap and get more foundation until you get the time to order more! I appreciate that! I actually forgot I had this foundation and discovered it unused over a year later! (Messy makeup storage)

Date of experience: March 13, 2023
Oklahoma
1 review
1 helpful vote
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I have been ordering from Il Makiage for over a year. I have kept most items and sent a few back. The process to return is very easy and refunds are always processed very quickly. I love the products that I have kept and will continue to order from this company. Do yourself a favor and give it a try.

Date of experience: March 13, 2023
New Jersey
1 review
0 helpful votes
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Best purchase ever!
March 13, 2023

Absolutely love my foundation and concealer. It matches my skin color perfectly. It makes my skin so smooth and youthful.

Date of experience: March 13, 2023