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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Simply easy to navigate on the website. Clear explanation through the process.
I had a voucher to use so I intended to purchase two items, however, the first item went through to payment stage without the option to enter my code.So, I had to go back through the process again to purchase the second item and add the voucher code. So not the easiest site to navigate but purchased what I wanted.
I honestly hesitated to try this foundation as I don't wear a lot of make up. However, even in my mid 50's I still have the occasional break outs. This product covers everything so perfectly. I absolutely love it and literally got complimented on how good my skin looked... I had to tell the truth, and I believe they also are ordering you product... Thank you
No idea why I am asked for a review before I even receive the products….but the ordering process was pretty smooth
Very quick, helpful and personalised response to my shade change for foundation. Thank you! So easy and hassle free
Recently I went to the Il Makiage page to try their questions for ordering the foundation. It was genuinely one of the best websites I've interacted with. This one was easily the best. Finally, it isn't just easy it also offers "try then buy." Who does that? It's an outstanding option to be sure you receive the correct color. Haven't yet received but if it's even close to correct the interactive website gets 5 stars.
Always great customer service. Love the products, quick delivery (and I live in Canada).
The process of ordering is easy. I can not comment on thenn no products yet,, i have received them.
I will update when they arrive!
Wrong shade color on concealer and foundation have reached out to beauty advisor
Yall want to pull out $50 as a hold for some cheap foundation... really. Yall owe me $30 for an overdraft fee!
First time I heard about IL Makiage, I Go on the site and take their quiz for fun.
They kept emailing me about the quiz and with offers and they were calling me "Babe" and stuff so I said "ok fine. I'll bite"
I get this foundation in the mail (I was a first time customer so it was try-before-you-buy) and it's awesome! I don't buy makeup AT ALL…like, nothing. The only makeup I own is THIS foundation an eyebrow pencil, mascara and also the beautiful eyeliner they sent to my with the foundation.
The foundation is light when I wear it, doesn't get on everything and no clumps. Plus the color match is EXACT and it goes on flawlessly.
I've been buying this foundation for 2 years and now I've moved on to their skin care products because I trust this brand and I'm assuming since they have my information, they know I'm getting old and need new products.
Thank you for taking care of me, IL Makiage
I'm a little on the fence about this product. It does work and I love the results. But I'm not a fan of the squirt bottle. You're only supposed to use a tiny amount but half the time more product comes out than whats needed even if your trying to be careful on how hard your squeezing it. Also it does leave a residue on your face kinda like unblended cover up even after it's dried and small amt is used. But the product does work so I'm happy about that.
I received about a week ago my makeup base and found the color a bit off and maybe due to my pick of colors on models.
I found it easy to apply but found that it did not cover as well as what was shown on advertising videos. Basically fairly light to wear during the day but by night could feel the need to wash off which is fine as I wash my face as a rule morning and night.
Ordered the gel moisturizer and will see if does what advertisement states in moisturizing but also prep for base.
I like the questions they ask to make sure they get your exact skin color and texture. Some questions are bit hard to answer, like which looks better on you gold or silver. I mean I can wear both, but love silver so I just went with both, lol. I get a night lotion and day lotion shipped periodically to me and I love them. I just bought an anti aging serum so hopefully that helps my wrinkles in my forehead. I love their mascara too. I just referred a coworker for their mascara.
I was expecting more of a feeling of tightness. I have only been using the product for three days. I am 71 yrs old and wanted something that would help with the old age wrinkles and I don' think your product is the one that is going to help.
Very good response exchanging my foundation to a lighter one
Customer service is on it & the magic quiz is mind blowing how it can be spot on everytime!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members