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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Was very dubious about this. But actually amazing match and good coverage.
I prefer using my fingers to apply seems to be better than with my brush.
Loved my "free" liquid eyeliner but as came to £40 not sure how "free" it really was!
That said, happy with my purchase
Shade is a bit darker than my colour, is a bit cakey. The concealer started breaking up showing all line expressions. It's a shame as it was quite expensive. Can't bother going through all the returning process but I thought leaving a review for future buyers.
I ordered foundation that I loved the coverage and how it felt (also came with a great brush), but the color was slightly off. Customer service worked with me to figure out my right color and sent me a new bottle (didn't have to send the wrong color back, so no hassles for me). Also using the eyeliner and mascara, which I also love! Glad I found Il Makiage!
Eye cream leaves a streak no matter the amount nor how I put on. I threw in the garbage.
I suffer from hyperpigmentation along my chin sbd neck. Because of some health issues the discoloration is worsening. The foundation I previously used provided limited coverage. Ilmakiage was an excellent solution. It provides full coverage and gives the look of healthy skin.
I love how deep they go into their questions for you to figure out your skin problems and color of skin! :) I'm excited to get my product! I hope it works as good as they say! :)
I enjoy my foundation so much I decided to try their other products - I can't wait to try them out - if they are half as good as the perfect matches in color - I know I will be posting again soon
I wanted to use my 50$ gift card to buy a power cream moisturizer. The shipping fee was 6$ and the tax was 0.65 $. So, I had to pay 5.65 for the total order. However, at checkout, I opted for the auto-replenishment plan and when I checked my credit card, I saw that the receipt was different and I was charged 7.9$ instead f 5.65. Why should they show something and then cut another amount from my card?
I was very happy with how this product matched as I had some doubts as to if it would, thank you.
Each piece ordered over the past 6 months has been wonderful
So surprised it is actually fab!
Good coverage, loved my free gift. Can't believe how well matched.
I like a nice scent on my foundation...but this is odourless.
I placed an order for foundation, concealer, & primer, and when it arrived I tried the foundation and found it and the concealer to be too dark for my skin, and I just didn't like the feel of the primer. I asked for a refund on the primer and an exchange on the foundation & concealer. The refund was processed right away, but after over a week had passed no one had reached out about the exchange. I started emailing, and it took over another week for any response other than "we'll get back to you within 24 hours". Such a load of cr@p. They first offered me a 25% discount on a new order, no offer to replace the shades that were too dark, or provide a refund. After another week or so i finally got a refund, and a voucher for $50. I ordered once again, shade 50, and my confirmation email said shade 105. (my original order was for 60). I immediately emailed customer service and tried to get the order fixed before it shipped. I emailed the next day too, and got an email promising help within 24 hours. 8 days later i got an email asking for the order # and my personal information. I didn't hear from them again for several days; meanwhile, the wrong color foundation showed up in my mailbox, and then i got another email telling me that because the order was placed with a voucher, i couldn't get an exchange. I reminded them that the mistake was on their end, but they refused to help. This has been one of the most frustrating companies I've ever dealt with, and urge everyone considering placing an order to find something else. Too Faced Born This Way is good.
I made and order it was marked delivered but I never received it. I was in my living room all morning waiting on the package I was excited to test it on my skin. Around 2 o'clock I tracked it and it said it was delivered at 11:31am. But I never received it nobody knocked on me door, rang my bell. I came outside to see it wasn't there. I even asked my neighbor that would normally hold my package if I'm not home and she said she never seen it. Very disappointed. I email them because they don't have a number to call and I got a email stating to wait a few days because "sometimes orders are marked as delivered slightly prematurely" and it makes no type of sense how they marked an order deliver when I still haven't gotten it.
I believe for the little physical reference they had to go on, they matched me well. I think I may need more coverage though...along with the serum for aging skin.
Other than the colour, the feel of the foundation is nice leaving a smooth finish. But it's leaving an orange tint in my face, almost too tan. Not a fan of that. Will likely not order again.
I bought Woke Up Like This and it is a total game changer! Goes on effortlessly without caking. I took the quiz and the colour recommended matches my skin tone to a tee!
I really appreciate all the check in's to make sure I'm satisfied with the product. Follow up is so important to keep repeat customers. I think they do a bang up job!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members