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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I didn't like it, it doesn't do what you'll said it did it's just like too light
Took a little while for my order to arrive (2 weeks). The product is high quality, feels comfortable, clean packaging, etc. The color seems off and i can't quite put my finger on it. It's leaving a plain paste like appearance, meaning it makes any natural glows or hues disappear. I think maybe I just need a lighter, more translucent version of same product. I plan to send back and try again as I would really like to get it right!
Skeptical at first, I took the shade match survey and it matched me perfectly. The products cover very nicely, without a caked on appearance. I'll order again.
If the product works as well as the ordering process I'm going to be really happy! Fingers crossed…
Charges you before your purchase and refuses to refund. I was charged $134 and have no product. You couldn't pay me to ever use this company. I want my money back now. The email sent (AFTER my purchase, where I was clearly mislead to believe I was only paying $6 upfront) states the charge will fall off in 1-4 days. It's been 6. I want my money back. I am told to make a return to get a refund but I have no product to return! Customer service replies are clearly copy paste. Just refund my money. NOW.
Took the quiz online, to find that I got more emails and notifications from them than I get from family. I somewhat felt a bit of pressure to which I caved. With this, I received my product and feel as if I need the same ring light all of the models/famous folks used while applying the foundation. I primed, and completed all required steps to find that the product wipes off to easily and it dry's my skin. I wanted this to be the holy grail of foundations, but seem to just need the same products I've been using. Let down by the possibility that I am spending $50 bucks on something that is not for me.
Good morning,
I need to exchange the product because the pump doesn't work. Can you help me. Thanks
I'm not a heavy make up wearer but as I get older my skin has changed. I love the concealer. It's just enough without using a foundation. Perfect match!
The shade was a bit darker than my face and I emailed them over the time they guaranteed due to travel(me) they are sending me another shade, fast friendly customer service! Oh and the makeup is amazing leaves your face looking flawless
It took 3 days shy of 4 weeks to receive my original order. I returned it because I was pissed. However, they still wanted to know what they did and how they could make it better? I also received follow up emails yes emails. It was getting on my nerves but made me want to give them a 2nd chance.
This beauty product are true to their promises you could see result. I would highly recommend to try these products you will be amazed of the result. The first product i purchased was a foundation woke up like this and i could not believed the magic in it.
Didn't give discount code option on checkout. Messaged help immediately and still no response.
I ordered it and I tried it it is too light need to send it back for one step darker
Garbage! I did the "try before you buy" I used the product one time then sent it back! I put it on and i looked like a pumpkin! The shade was completely wrong despite taking the quiz AND sending them a picture of my face! It says let it set for 5 minutes so okay I did... no better! Not to mention after a couple of hours of wear, it completely dried out my face! I had red spots, dry patches, and bumps all over! I applied the makeup Sunday, and here I am on Thursday still struggling with how this product made my skin look and feel! Moisturizer on hand at all times! I also put in the quiz that I had dry sensitive skin! Awful do not recommend!
My experience from taking the quiz, to ordering and trying out my foundation has been wonderful and life changing! I am so happy with my results! Thank you Il Makiage!
Saw on tic toc went through the entire questions for try before order. After my card # in the receipt had me billed for the full amount of foundation and an add on( no idea what that is)
Just received my order that i was so excited for…. I opened the box to find the makeup was shattered and leaking all over.
I don't know how to say that. My shade was not perfect, and my return window was closed. I request them and they email me with my problems and help me find my new shade with no extra cost. I really appreciate. Thank you so much for your help and concern.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members