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Il MakiageReviews 8,506

3.9

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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361
quality
346
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Minnesota
1 review
0 helpful votes
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Over all review
April 20, 2023

Good costumer service
Product details not the full coverage I was looking for was not like the videos I saw! I do love the mascara and eye liner

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 21, 2023
New Jersey
1 review
0 helpful votes
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Experience
March 21, 2023

Outstanding service. Can't wait to use the product. H

Date of experience: March 21, 2023
Michigan
1 review
0 helpful votes
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Bad
April 19, 2023

Neither the foundation was a match nor concealer. The primer doesn't hold the makeup like it should be holding..

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 20, 2023
Texas
1 review
0 helpful votes
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Love this brand!
March 20, 2023

I have been looking for foundation that I love for years and this was recommended to me by a friend. I swear by the primer and foundation. So happy!

Date of experience: March 20, 2023
Virginia
1 review
0 helpful votes
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Great Product + Great Service
March 20, 2023

So far I am 100% satisfied with both the product and the service. Thank you!

Date of experience: March 20, 2023
California
1 review
0 helpful votes
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Still figuring it our
April 19, 2023

Got the makeup, but the color was off. What I received is closer to my summer color, but not my current color. Hoping my redo will work out. Color difference is VERY noticeable. Not like the promotional videos I saw.

Date of experience: March 20, 2023
Texas
1 review
0 helpful votes
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Website
March 20, 2023

This website is very easy to use and order from, I love how the can customize what your skin needs in skin care and in makeup.

Date of experience: March 20, 2023
Virginia
1 review
0 helpful votes
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The absolute best
March 20, 2023

Absolutely love, I have also recommended to friends

Date of experience: March 20, 2023
Texas
1 review
0 helpful votes
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Loves the products
March 20, 2023

Love the serum and moisturizer. I tried the mascara and it's amazing.

Date of experience: March 20, 2023
North Carolina
1 review
0 helpful votes
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*
March 20, 2023

Very good experience with online order. Looking forward to trying the tanning foam.

Date of experience: March 20, 2023
Wisconsin
1 review
0 helpful votes
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Cakey and makes me look yellow
April 19, 2023

Cakes on, makes my skin look yellow, does not spread out even with a brush or a sponge.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 20, 2023
Canada
1 review
0 helpful votes
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Great
March 20, 2023

Enjoyed using the foundation it gives a beautiful coverage.

Date of experience: March 20, 2023
Canada
1 review
0 helpful votes
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Amazing!
March 20, 2023

I'd love this product!I have a sensitive skin so I make sure I get the right one for me.This works for me your product is amazing,great moisturizer and worth to try you won't be disappointed.I've been recommending it to my friends and family.

Date of experience: March 20, 2023
South Dakota
1 review
0 helpful votes
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Refund!
April 19, 2023

IL Makiage keeps charging me for products I'm not even trying to buy. I don't wear make up and now instead of giving me my money back they want to give me a $50 gift card. I have no idea what you people even ordered with my money! If I don't get my refund I will be figuring out who I need to speak to! I don't care about your product but I do care about where my money is going when I didn't authorize the payment! I want my money back for this order! What is it even!?!? Just give me my money back!

Date of experience: March 20, 2023
Minnesota
1 review
0 helpful votes
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Color is too light
April 19, 2023

The color is about 2 shades too light. Does not look good on me. I included what I wear and what I got.

Date of experience: March 20, 2023
GB
1 review
0 helpful votes
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Really disappointed!
April 19, 2023

I ordered the foundation everyone has been raving about and I was so excited expecting a it to be as all the videos have described. Instead it made me look older, sitting dry in my wrinkles and theshade is far too yellow for my pale pinky complexion. My skin type is mature,very dry with fine lines and the powder finish just makes me look a lot older than I am.

Date of experience: March 20, 2023
Texas
1 review
0 helpful votes
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Pressured
April 19, 2023

I think the fry before you buy is a great deal. I tho k the price for foundation is a very fair price for the quality of product. But the amount of product they try to force and confuse you at checkout, is so desperate and thirsty.

Date of experience: March 20, 2023
Florida
1 review
0 helpful votes
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Not Happy
April 19, 2023

This product leaves a white residue, I am unable to wear makeup over this product and it does not fully work on the bags under my eyes. I am trying to return and get refunded for this product. I haven't gotten a response as to how to return and get refunded! NOT happy with ANY of this! Can ANYONE help?!?!?!

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 20, 2023
New York
1 review
0 helpful votes
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Love!
March 20, 2023

Faster delivery and amazing products. It is incredible how the online test give you the real skin tone. Very happy with the products

Date of experience: March 20, 2023
GB
1 review
0 helpful votes
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Break out
April 19, 2023

I ordered foundation and concealor. They both came at least two shades too dark and I dodnt like the formulars. The foundation caused me to breakout and my skin has been sore, itchy and covered in spots since. I've been having to take antihistamines. I contacted customer support who didn't acknowledge the hark it had caused to my skin. I was simply just given a link to precession a return. It turns out that you can only return your order if you have a printer. I've now paid a lot of money for products that I cant use or return

Date of experience: March 20, 2023