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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I was skeptical, but once I tried it I was very happy with it, I will recommend and I will continue purchasing it, unfortunately, I don't always wear make-up so this will last awhile.
The shade was a perfect match however the coverage is not enough for me. I find it too natural looking
I have used your foundation and was told when l saw my friends how beautiful and fresh l looked. They all want to purchase your products now.
Thank you, l am pleased.
Sincerely,
Ani
Arrived within a few days of me ordering and I just love it!
The foundation was on point all I had to do was answer the questions and I got the perfect match came with a little mystery gift and a brush which I also loved
I ordered on 3/8/23. Was sent shipping confirmation. But it still has not arrived
Hello!
The shade (Shade #105) I received after paying $54 dollars for the foundation is too dark for my skin color. I can't use the product!
I see these ads everyday for this makeup, they don't charge you for 14 days, try it before you buy it! Nope, they took the money out of my account before I even got the makeup, and I do not like the makeup. It does not cover as well as they show you, or tell you it will. The pore eraser did nothing, my pores look the same and all the makeup settles right into my lines, wrinkles and pores. Would not recommend to anyone unless your skin is already flawless.
I was really worried that the color would not be right on the first try but I was pleasantly surprised that it was the perfect color. I am pleased with the amount of coverage it gives without feeling heavy.
Just a little over 24 hours ago I received my first order. I was very excited and anxious to open everything. One of the products I ordered was the Lip Service High Shine Lip Glaze. Upon opening the product the applicator tip came off the wand in the tube. I immediately reached out to customer service via email and in less than 24 hours they responded, were generally concerned about the rare mishap. They made this right. They offered to send at no cost a free replacement and also gave me a $20 egift card to genuinely ensure that I was happy. And I must tell you I am one happy customer now! I look forward to more purchases from IL MAKIAGE! Happy happy happy customer!
This is a great company to purchase from.
Their products are quality and if need to return its easy
The quiz was so easy and fun to do. It gave me my color match. I am excited to try this new product. My friend has been trying these cosmetics for awhile and she loves them. I can't wait to see my results.
The site is very informative and easy to manage
I'm looking forward based on the reviews to trying the products myself
Site is good, with many helpful suggestions and add ons to your order. Colour match questionnaire is easy. One issue, couldn't find anywhere to insert my discount code before I was checked out
Hopefully the makeup is as good as it appears. I was pushed on to a skincare questionnaire and somehow charged over seventy dollars for something I had no intention of ordering.
I enter my credit card and said my card does not qualify for this promotion, so I enter my card again and it took but I had to pay $119. I did not like that.
Generally easy, but you were out of stock on two blue eyeshadows I really wanted. And I forgot to use the coupons that I d been saving!
I really just wanted to order a product. The quiz was annoying as were all the suggested add one at the end.
I hate having to reorder because the shipping is terrible. Just got the tracking number email today. Said I was n the way; tracking says waiting for package. Not sure why I order something that takes so long to arrive. Why does it take 2-3 weeks to arrive? I ordered on Sunday, charge went through that day, package alleged to have shipped but tracking says it hasn't yet. I am not the only one that doesn't want to have to order a month in advance so I don't run out of foundation. Almost never wear it now unless absolutely necessary because getting a refill takes 2 weeks to arrive and I live 48 hours by car from New York where it says it's shipping from?
I took the online quiz on Facebook to determine the right colour for me. I've never done this before! It came within a few days and was perfect match to my skin tone. Amazing! And I received an unexpected gift of a makeup brush, which is really lovely. Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members