Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
No customer service option available
I need to cancel my order. It's going to the wrong address even though my address on my account is my new address for some reason but I can't even contact customer service $58 for gladiator and no customer service option is redundant.
I recently made a purchase, and I was impressed with the immediate interaction from the customer service team making sure I knew their process. I received the items very quickly and last night was the first time using them at my skin felt great.
This Ilmakiage is an introduction to a life style. From the moisturizer, make up and brushes the options create opportunities for an amateur to look polished!
I placed my first order today. I had emailed a question 2 days ago about the makeup brushes but never got a response, so I placed the order because I wanted to make sure I'd get it before I leave town. I also didn't like all the offers after trying to get me to buy more.
Staffs are very nice and guide for me how is it working. I really satisfied! Thank you!
Accidentally clicked for yearly subscription so I'm stuck with a $300 bill for something there was no way to cancel immediately and the fine print says no refunds. I can't afford that! I will never deal with this company again. They sent me messages saying they would leave my cart open for 15 minutes to add to it but it was to late to stop shipment
I got the brow mascara and lip glaze and both exceeded my expectations and I will definitely be buying again
I have used Makiage products before and absolutely love them the foundation is amazing and goes on easy. I just ordered the power polish exfoliator and can not wait to try it.
It's a nice exfoliater. Did a good job. My skin was very soft. But it did not perform the magic shown in the ads. I still have brown spots and wrinkles.
I tried the after party "full coverage" foundation and I'm disappointed. It seems the company doesn't know the meaning of full coverage. It's thin and I had to layer and layer. I thought perhaps the power camo would help out where the foundation lacks and together I'd achieve the promises each product made. I was wrong to trust the hype. Not buying this crap again.
I don't know how high tech nowadays that they can even provide you with your best shades using just your cellphone. And SURPRISINGLY it's a right match for you! Unbelievable!
I absolutely LOVE all the products I've used! I'm anxious to try the face wash since I've never used it before, but I used the lash serum and it works amazingly!
Just wanted to order two things. It just kept trying to sell. Frustrated and stopped half way through. May not order again. I'm very very busy woman and don't have time to play around. I shouldn't even take the time to answer this. I do love your foundation so I will only order when I have 20 minutes to answer all your OFFERS.
Ordered and produced delivered in quality shipping container before I expected it to arrive. Haven't used produce yet but order and delivery was easy and fast.
The serums help my 60 year old skin feel and look 20 years younger! While I cannot afford the frequency so I use it all sparingly, it is something I save for. Thank you I'll Makiage.
I wanted to purchase some foundation and accidentally signed myself up for auto replenishments that pre charges you for a years worth of product when you place your order. Trying to work with customer service to get this changed although website says they won't cancel this. The website makes it very easy to fall into this trap. Hoping customer service will correct this.
Emaking a purchase was easy, fast and efficient! Got everything I needed in a flash.
Asked questions about powder shades and what order to put my Power products on. Great response with details.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members