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iFixit

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Minnesota
1 review
0 helpful votes
Follow Joel F.
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Awesome recovery
November 8, 2018

Old Ipod battery was at the end of its life and didn't want to replace the unit as it works fine, just no battery life. Found Ifixit online, read the repair step's and saw the low price of the new battery and tool kit, thought NO WAY. Well for the money it was worth the risk, and ordered. Received my order in a few days, did the steps as per online Ifixit, and her Ipod is as good as new, and she is very grateful.

Date of experience: November 6, 2018
Texas
1 review
3 helpful votes
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I previously left a review about a bad battery destroying my phone. It turns out the battery I'd purchased wasn't the correct one for my phone, even though I'd looked up the model number in old purchasing records (which were incorrect). IFixit was polite, and I was an idiot.

Date of experience: May 1, 2018
Illinois
139 reviews
1050 helpful votes
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"If something of yours is damaged, repairing it yourself is the best way to learn more about the damage and to prevent it from happening in the future. But on the flip side, repairing something by yourself is not advisable might inflict even more damage. A great repair-it-yourself website is iFixit".

Date of experience: June 2, 2010
Illinois
1 review
0 helpful votes
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1st time buying
December 6, 2020

Got a few things from the site and one of the items came in and the writing pen was damaged. I got a recommendation to try to fix the pen. Did not work and then sent me a new one. I honest can't say much more the customer service cause it was great and easy.

Date of experience: December 4, 2020
Florida
1 review
0 helpful votes
Follow E W.
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Customer Service at iFix it has always been the best. I have done quite a few apple repairs and I will only shop at fixit. If you spend your time opening and repairing something, you want the replacements to be the best available. Videos are a great help also. Last customer service, Matt, has been A++ and understanding. I promise you, you won't regret ifixit and will become a loyal customer. Thank You, Matt

Date of experience: December 20, 2020
Ohio
1 review
0 helpful votes
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This latest purchase of an iPhone battery for a 5 is last of a long list of repair products and tools I've purchased from this vendor.
They're simply terrific; rate the degree of difficulty of repair and their video's are invaluable.
Simply one stop shopping for parts, accessories, insight/information to perform the desired repair.
Wouldn't go anywhere else for iPhone repair/replacement parts, service and education.

Date of experience: September 12, 2018
Iowa
1 review
0 helpful votes
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The kit provided made changing the battery very simple! I wish that I would have changed the battery alot sooner. There are 5 phones on our plan, I will not hesitate to change the batteries when needed, iFixit makes it easy to do!

Date of experience: May 7, 2018
California
1 review
1 helpful vote
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I have purchased a bunch of batteries from ifixit but lately I have had a rash of bad batteries that did not charge when installed, or would only hold about 20% of the rated charge. On the last install on a 2016 Macbook Pro Retina Touchbar it was more than just a minor inconvenience given how many screws and connectors must be removed and reinstalled. I ended up taking the laptop to a local repair shop who fixed it for not much more than the cost of the ifixit kit only.

Date of experience: December 10, 2021
California
1 review
0 helpful votes
Follow Gabor B.
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I ordered a replacement battery for iphone 6. Installed it without any issues, however a few months after the replacement the phone started acting weirdly. Took the phone to a service where I was told that the battery is not functioning correctly.

Date of experience: November 5, 2018
New York
1 review
0 helpful votes
Follow Igor K.
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All went well and took as suggested 2 hours from start to finish. Loved the packaging of the part and the tools. I used the paper tray of the digitizer part to arrange all parts from disassembly. Drew squares with step numbers on the tray and put all pieces in order to facilitate reassembly.

Date of experience: July 24, 2018
Texas
1 review
0 helpful votes
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Thank You IFixit!
October 20, 2022

Hello IFixit,

The repair tool kit is amazing, thank you!
It came with everything I needed.
Just to inform you, my backglass wasn't broken to begin with, but it wasn't sealing good. It also had minor scratches, so that's why I decided to just buy a new one.
If you want, I can send my old backglass to you guys. Let me know if you guys are interested in it. It's the original that came with the phone.
Don't worry about the price because I'm giving it to you guys for free. I'll also pay for shipping. A little support from me to help the business out!

Thanks,
Ahmed B.

Date of experience: October 20, 2022
Illinois
2 reviews
0 helpful votes
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I ordered the Pro Tech Toolkit, the Manta Driver Kit, and the Magnetic Project Mat. The 4mm and 1/4" Aluminum Precision Bit Drivers are absolutely amazing. The craftsmanship is fantastic and each and every bit i've used have slid in buttery smooth just like the rotating head on each. I would recommend these products to anybody wanting to always have the perfectly sized bit for any job. I'm extremely satisfied with my purchase and can't wait to find my next project. Everybody should look to iFixit for their repair / tinkering needs.

Note - Originally purchased to ultimately have an amazing set of tools to fix just about anything. First project was tearing down my 2016 MacBook Pro 13" touch-bar, and it kept the entire process organized and made it so much easier.

Date of experience: July 11, 2019
Florida
1 review
0 helpful votes
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Service Excellent
July 14, 2018

Customer service helped me pick the correct battery for my Mac Book Pro 15 inch. Battery arrived with the correct tools to remove and replace. Went online to watch the video and all went perfectly. Great job for ifixit.com

Date of experience: July 13, 2018
Australia
3 reviews
38 helpful votes
Follow Michael C.
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IFixIt seems uninterested in simple and cheap solutions:
They don't want to know unless they have some way of monetising the solution.

IFixIt doesn't:
- Follow its own guidelines
- Explain why they're deleting answers
- Allow a right of appeal
- Respond to emails

N.B. IFixIt doesn't appear in any DIY question search, suggesting that it's not very useful.

IFixit needs to expand its user base and it can only do that by permitting a wider range of solutions... otherwise, it will remain irrelevant.
IFixit needs to accept that not all solutions can be monetised.

IFixit seems to favour electronic repairs over other solutions and doesn't have a wide enough range of answers.

Hopefully, iFixit will improve as we need more repairs and less waste.
There's definitely a place for a forum that teaches you how to fix things.
Otherwise, Youtube will remain the default for most DIY repairs.:-(

Date of experience: December 14, 2022
New Jersey
1 review
0 helpful votes
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Ifixit offers a really great kit and replacement battery for the macbook airs.

It took me all of 5 minutes to replace the battery.

The only reason I gave 4 of 5 stars is that the battery doesn't seem to last as long as the original when it was new. But it give me a 2-to-3 hours of battery life instead of the 10 minutes I was seeing with the old battery.

Date of experience: October 22, 2018
California
1 review
0 helpful votes
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Nice repair kit
June 12, 2019

Nice, fairly priced repair kit for my Macbook Pro battery. The repair took a long time (3+ hours) and was quite complex, but the guide provided was very good. The kit was a little short on driver bits - lucky for me, I have a full set at home.

Date of experience: June 12, 2019
Canada
1 review
0 helpful votes
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Life saver
July 5, 2016

Thank for having the replacement battery in stock!
Identifying my MacBookPro was really easy with the step by step guide.
Your web site was easy to navigate and find the parts and suggesting which tools I need.
Great work!

Date of experience: July 5, 2016
Michigan
1 review
0 helpful votes
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Best tool kit ever!
September 28, 2018

I was tasked with purchasing a driver kit for my field team to use on the road for various technical installs. I bought the Mako Driver Kit-64 Precision Bit and you would have thought I hung the stars and the moon. They said its fantastic.

Date of experience: September 28, 2018
Ohio
1 review
0 helpful votes
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I'm slowly ordering parts to bring my Late-2011 Macbook Pro back to life. Over the last few months I've ordered a fan, and a heat sink to help with the temps. The pasts have come quickly and have been of high quality.

Date of experience: November 12, 2018
Washington
1 review
1 helpful vote
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I have their toolset already but when their Nexus 6P battery finally is back in stock, I ordered it right away. It's hard to find a good 6P battery. I bought one from another vendor. It wouldn't last more than an hour. The battery from ifixit lasts 2 days!

Date of experience: August 28, 2018

Overview

iFixit has a rating of 3 stars from 250 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iFixit most frequently mention customer service and replacement battery. iFixit ranks 5th among Mobile Repair sites.

service
41
value
46
shipping
44
returns
21
quality
43
This company does not typically respond to reviews
+38