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iFixit

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Lebanon
1 review
0 helpful votes
Follow Bob N.
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Magnetic mat pen
December 12, 2018

Dear sir,

After receiving (today, because they were delivered to me outside USA) my iFixit tools i was trying the magnetic mat and the pen that comes with it but when i opened the box the pen cap was fallen off and the pen was dry i guess because it was not writing neither on the mat nor on a printer paper.

I don't know if it's a normal thing and that i need to moisturize the pen with some tap water but I highly doubt it.

Please advise,
Thank you

Date of experience: December 12, 2018
Massachusetts
1 review
0 helpful votes
Follow Emanuel B.
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The MacBook replacement battery I purchased from iFixit had a higher design capacity than the ones listed on Amazon, and arrived quickly and very well packaged with tools. The video and instructions on the site made it very easy to install, and it works great! I would definitely purchase parts from iFixit again.

Date of experience: April 27, 2018
Afghanistan
1 review
3 helpful votes
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Ordered an ifixit.com iPhone 6 plus replacement screen and received a screen that looks brand new but when powered on, a portion of the screen does not work. Had to reinstall the old screen which works better than the one ifixit.com sent to me. When I contacted ifixit.com to advise them of the problem with their screen, they advised that it had to have been damaged from installation and that it couldn't be a bad screen. Do not buy from this company.

Date of experience: March 13, 2017
Michigan
1 review
0 helpful votes
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IFixit is outstanding
August 21, 2018

IFixit's web pages are excellent, and very easy to navigate. Content is very clear. IFixit's stock of tools is outstanding, and very varied. The quality is phenomenal. The shipping is very punctual. Customer service is very good.

Date of experience: August 21, 2018
Pennsylvania
1 review
0 helpful votes
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I had been delaying replacing the battery in my MBP because it is the glued in type. Finally bought the kit and swapped it. It went very well and the kit included everything needed, including a pair of safety glasses. Overall the procedure took about 20 minutes- most of that was cleaning off the old glue residue with the left over solvent - be sure you have some left for that stage.

New battery is great- I didn't realize how much ch the old one has puffed up impinging on the track pad- It's like a new laptop now.

Tip- I used some dental floss to gently saw through the the old glue to speed up the process- but I could have been too impatient. Place the floss under each of the cells and slowly move it back and forth to the front of the laptop.

Tip 2- Place the far end of the laptop on something to elevate it to help the solvent move through the glue. Just a few centimeters/inch is enough.

Overall good kit.

Date of experience: November 2, 2020
Utah
1 review
0 helpful votes
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Ifixit supplies the right battery to make my MacBook Air work like new. Their website made it easy to order with confidence, and their supplied tools and online repair guide made it simple to complete the repair. I was up and running again in 15 minutes! Thanks, Ifixit!

Date of experience: February 11, 2020
Mauritius
1 review
0 helpful votes
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My Nixus 7 repair
June 23, 2018

I did a tear down and replacement of the daughter Board of my Nexus 7 2nd. Generation everything went very well "thanks to iFixit instructions".
I purchased the daughter board from iFixit, because I felt that would be the most reliable place to purchase parts from. It's hard to find New Daughter boards for Nexus 7.
My Nexus 7 working well. "Thank You ifixit"

Date of experience: June 23, 2018
Pennsylvania
1 review
0 helpful votes
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I resonantly purchased a toolkit from ifixit.com, and it came in on time and is a great quality. I love ifixit.com for their teardown videos and instructions. A wonderful site to use so you know how to get in there and get your device fixed! You know where your going before yo even start.

Date of experience: January 13, 2017
Canada
1 review
3 helpful votes
Follow Robert S.
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Don't be deceived by the glitzing repair videos. If you order any parts from iFixit, be prepared to wait at least 6 weeks for delivery - possible 2 months. My story: I ordered iMac repair parts on March 15th, and paid $11.50 for US Postal First Class to Canada. Here I am, April 10th with no delivery. When I contacted iFixit, they told me to wait until 6 weeks have passed and then contact my post office to see if they can locate the item! What kind of companies this? The charge a high delivery cost, no tracking number, no customer support. Never again, and if you're thinking about ordering from them, beware.

Date of experience: April 10, 2017
North Carolina
1 review
0 helpful votes
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Quick & Effecient
February 15, 2019

Forgot password to Iphone sooo... after 2 hrs with Apple & Itunes... I called around and
IFixit kept coming out of peoples mouth quite often sooooo... stopped by & was floored by..."Sure... B ready in 10 minutes".(I would have been happy for 2 hrs... Just fix my phone).
My phone works again and I was sooooo pleased with their great service & friendly staff ifI could give them a 20 I would. I was at the store on Ski bo rd

Date of experience: February 13, 2019
Massachusetts
1 review
0 helpful votes
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Perfect!
November 23, 2018

I ordered a new internal part for my wii u. The ZR button stopped working so I simply followed instructions on this website and the button works like new! If I sent it in for Nintendo to fix it would have been 100$, but with this it was only about 9$. Very easy to follow and very affordable.

Date of experience: November 22, 2018
Illinois
1 review
0 helpful votes
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My Macbook was dropped and the screen was cracked. Was nervous about replacing it myself, so I sent it off to a 3rd party for repair. The fix was mediocre, and started to fail soon after. After sending the MacBook back, they happily "fixed" the screen under warranty, but I quickly learned the age old lesson, if you want something done, do it yourself. I ordered a new screen assembly, then found the well priced tools on IFIXIT. After two hours following their free online walk through, my laptop was like new! Glad I made the investment and happy the IFIXIT resources are around so people can fix their stuff!

Date of experience: December 4, 2018
California
1 review
0 helpful votes
Follow Vishal M.
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I ordered iPhone 6s plus display assembly with 3D touch and tools required to fix it. I feel that the assembly is overpriced compared to some other panels available in the market. The repair went well on my side and I double checked all the connections. However, the 3D touch feature does not work as well as it used to with the genuine display assembly. 3D touch is getting triggered even if I normally touch the display and it doesn't work sometimes when I force touch very hard.

Date of experience: June 20, 2018
Florida
1 review
0 helpful votes
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Pleased Overall
May 15, 2018

I purchased a screen replacement for my 2015, 15" MacBook Pro, and the part arrived very quickly. The screen works like a charm; however, iFixit coated the screen with an aluminum paint in order to cover any scratches it may have had in the past. This would be fine if the screen I purchased wasn't classified as an "A" part. I'm sorry, but if you have to coat an entire screen to hide scratches before selling it, then that screen is definitely not a premium part. The only reason I didn't send it back is because the screen works, and the warranty is too good to pass up.

Date of experience: May 15, 2018
California
1 review
0 helpful votes
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I ordered a trackpad for a mbp late 2012 thru ifixit which is super expensive compared to other places but I did it because I figured they would send the right part after tear down of computer and ready to install new trackpad the cable isn't long enough i could reuse the one that was already there but if it had been broken I would have been out of luck, super disappointed. If you are going to charge top dollar, I would exspect top quality.

Date of experience: December 15, 2018
Australia
1 review
1 helpful vote
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Immediately (literally minutes) after having my iPhone 8 Plus from the Brunswick store, my screen touch was not working. I went back into the store and was told to "just reboot your phone if that happens again". I apprehensively said "Ok" as he seemed trustworthy and nice. However, 2 weeks later, my the touch screen has gone haywire and after repeated reboots it still does not work. I tap on one area and my whole screen does things as if it things im tapping like a madman. I DO NOT RECOMMEND THIS PLACE. DO NOT GO TO THEM. Also, my screen cracked after 3 days and i did not even drop it. Worst experience ever. Never going back.

Date of experience: January 16, 2019
Hawaii
1 review
0 helpful votes
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This place is legit, got my screen in a couple of days, even had a heat gun for sale for a decent price that helped me get the job done right. Guy on the phone was knowledgeable and helped me get the right screen for my MacBook.

Date of experience: May 26, 2018
California
1 review
0 helpful votes
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Love this site! You can find step-by-step guides to fix many of the popular electronic products. Originally named macfixit.com, they have expanded to cover a variety of manufacturers.
You get the guides to repair/replace the products as well as a source for the parts. Delivery is quick. I have used this site many times to repair/replace parts for myself as well as friends and family.

Date of experience: July 16, 2016
Texas
1 review
0 helpful votes
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Sunil and his team are true professionals. He provided great directions to his shop, and patiently waited for my arrival. Once I arrived I was greeted with a masked smile (Covid-19 joke), and he listened intently to gather the details of my requests. The environment was clean, attractive by site, and generally comfortable. All the while, I was catered to for water, welcomed and directed to a clean restroom, and pleasantly entertained by an awesome 'Country & Western' playlist. Sunil and team provided me with an excellent and prompt, 'Customer Service and Knowledgeable Experience'. I will continue bringing my business here.
Poppas

Date of experience: June 19, 2020
New Jersey
1 review
0 helpful votes
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Very Helpful Site
July 20, 2016

IFixit was great. They had a video on how to repair my MacBook Pro and a quick link to parts at a reasonable price to complete the repair. I received the parts on time and repaired the computer with my son; the computer works great now!

Date of experience: July 20, 2016

Overview

iFixit has a rating of 3 stars from 250 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iFixit most frequently mention customer service and replacement battery. iFixit ranks 5th among Mobile Repair sites.

service
41
value
46
shipping
44
returns
21
quality
43
This company does not typically respond to reviews
+38