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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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I tried another service and did not find the help I needed to complete verification. I tried ID.me and had a few problems but this time the help was there and followed me through to success.
I've used ID.me for years. I've never had a problem with their service. It's very easy to use. I feel it's secure and reliable. I appreciate ID.me.
It took me several days to complete the Id verification and with their patience and guidance I was able to complete the process
In changing times will end up going down rabbit holes, such as trying to figure out how to get forms sent, and received in this unsecure world. At least process was organized and felt very secure, and I loved the fact that you could have at one point some personal contact with some real human being.
The process to set up was fairly easy, but tedious. I was able to follow along easily enough with instructions provided. The only issue I had was trying to correct my phone number.
Excelente encantada de volver a usar la herramienta que es fácil para mandar documentos
Could not register with Social Security because the cellphone I used was not registered to me but rather with my husband. Additionally, Government Login sends CODES to telephone numbers that do not accept Texts and do not accept VOIP phone lines. Total insanity!
Very rude disrespectful arrogant people that work there they don't care about anybody but themselves they don't want to do their job they want to make it where somebody else has to deal with it and keep pushing it on until somebody actually helps you if I had a choice not to go through these people I definitely would have not went through them in the first place
My experience verifying my identity with ID.me was completely positive. I was initially hesitant, as any process that involves sharing personal documents can feel daunting. However, from start to finish, ID.me proved to be efficient, secure, and user-friendly.
The step-by-step instructions were crystal clear. I was guided through exactly what I needed to do: first, taking a picture of my driver's license, and then taking a quick selfie. The app gave helpful tips, like ensuring I was in a well-lit area to avoid glare on my ID.
The best part was the speed. After submitting my documents, I was verified almost instantly. The entire process took me less than 10 minutes, and I didn't encounter a single error or delay. It was far more streamlined than I had anticipated.
While I've heard some people have had issues that required a video call with a Trusted Referee, my journey was fully automated and seamless. Because it worked so well for me, I would not hesitate to use ID.me again or recommend it to others. It's a much better alternative to mailing sensitive documents or struggling with other cumbersome verification methods.
If your relying on the company or hospital letter for your information it's very difficult now since most hospital using 3 party verification company like ID.me and the company I work want ID.Me to contact 3rd party they used for employees verification this is not options since ID.me has no personnel to contact other 3rd company verification center. On the other hand I used my professional license from the website and took a screenshot this work will but take a while to approve my verification
For not knowing how to use a computer this was made easy for me follow instructions and it will happen for you what I had to do was very important for my retirement thank u guys for this
I am not terribly computer literate and had my grandson by my side during the process, however; I was pleasantly surprised with the process. The young man who interviewed me was very knowledgeable throughout the process and my microphone did not seem to be working so he just called me and we completed the interview.
It was quite difficult for me especially when my old cellphone number, was still in the system despite me changing it. And often times it was confusing not getting a customer service help.
It's a headache for sure to set up etc. but if u r stubborn enough and it is a ine time thing, what the hell, go for it but be ready to have to make 2-3 attempts.
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After getting the proper documents approved the process was strait forward and finally allowed me to access my SSA account online.
I needed to order a refill of medications from the Veterans Administration and the system was quick in responding and it ran very smoothly. I also decided to take a look a my social security account and I was able to view my information with ease. This site has everything I need as a veteran in one central location instead of signing in to multiple websites. I feel as though my information is safe and guarded with ID.ME
I feel like the site was secure before ID.me and was much more user friendly. I think the new long in might be a little cumbersome
Compliments on securing personal information. A little time consuming to set up MF identification. Glad to see SSA protecting from fraud & abuse.make sure id.me can access phone camera when starting registration.
Ayudó a obtener los beneficios de Medicare de forma sencilla
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