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ID.me

id.me
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Overview

ID.me has a rating of 4.2 stars from 29,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.

service
1,349
value
1,099
shipping
603
returns
593
quality
1,080
This company does not typically respond to reviews
+322
How would you rate ID.me?
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New York
1 review
0 helpful votes
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Trustworthy/ convenient
November 26, 2024

I know a lot of us lose our passwords these days it can be easy to do, but we are also worried about our identity, I do trust this site and it was a very easy process to get in to the Federal website, which is very important to a lot of us so to have a company that we can trust on if we lose our passwords is very convenient.

Date of experience: November 16, 2024
Florida
1 review
0 helpful votes
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Good
February 12, 2025

Very calm and easy going and not at all a hard time or anything to understand.

Date of experience: February 2, 2025
South Carolina
1 review
1 helpful vote
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504 Gateway Time-Out Leaves Software Unusable
November 25, 2024

I spent about 30 minutes doing everything I was supposed to. Received the green confirmation check mark that my ID was verified by ID.me. I cannot continue the next steps of the process because every time I log in, it says "returning to the verification portal" then times out. I cannot get past this time-out. I attempted to request help online and received a useless bot email. The bot said to respond to it's email and a person would reach out. I did, I haven't received help from anyone. No number to call. No direct way to receive help for your software not working.

Date of experience: November 15, 2024
New Jersey
1 review
0 helpful votes
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Safe & Trusting Company
December 13, 2024

I Found The Company To Be Very Detailed; Organized & Direct. They Have Many Components That are Used To Help Safeguard Your Valuable Data. I.e Your Password. Photo, Specific Questions That Require Direct Answers. They Really Make it Quite Difficult For The Hackers to Access or Steal Your Information. Now All of What I Have Stated May Seem Very Time Consuming; But Believe Me For The Piece of Mind at The End it is Surely Gratifying. If You Are Looking For A Top Qualitied Company To Safeguard Very Vital Information, Give Them a Try, You Will Be Very Peacefully Happy That You Did.

Date of experience: December 2, 2024
Texas
1 review
0 helpful votes
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Verification
December 5, 2024

Need to send notification of completion I spent a lot of time with ID me and afterwards once I was finished I never got notification back. I've tried to contact Twc to see if they received it, but I haven't been able to speak to anyone there either and they only give you like six days to complete this.

Date of experience: November 25, 2024
Ohio
1 review
0 helpful votes
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Login made easy
December 11, 2024

I used ID.Me to access my online accounts with VA, and others effortlessly. Once your identity is verified through the process, you do not need to repeat that step on future logins.

Date of experience: December 1, 2024
Virginia
1 review
0 helpful votes
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Easy access after Robert's help
March 4, 2025

If I had not gone to see Robert gladden at the audy murphy I would not have been able to access my account as easily as I am doing now

Date of experience: February 22, 2025
Canada
1 review
0 helpful votes
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Easy and secure process
November 19, 2024

I was concerned about needing an alternative method to access social security and military pay websites. I had delayed using them for a while. When I finally looking into ID.me the process was very simple

Date of experience: November 9, 2024
Georgia
1 review
0 helpful votes
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Proficient & professional in every way.
January 28, 2025

ID.me handled my situation with such ease. L'd rather dreaded what I imagined the process would be having some reservations stemming from what I'm not quite sure, but in the end found it to be a breeze and not laborious at all. I was comforted in the steps they used for identifying oneself.

Date of experience: January 18, 2025
New York
1 review
0 helpful votes
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This is ME
January 30, 2025

A bit nervous at first but realizing the importance of it made me relaxed after a short while.

Date of experience: January 20, 2025
Canada
1 review
0 helpful votes
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VERY SATISFIED
February 5, 2025

PROFESSIONAL VERIFICATION AND SECURE. LIVING OUTSIDE THE UNITED STATESS IS A BIG BONUS TO BE ABLE TO NE ID VERIFIED.

Date of experience: January 26, 2025
Connecticut
1 review
0 helpful votes
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ID.me is essential
December 9, 2024

The ease with which ID.me makes you feel secure about the quantity of sensitive data I have out here as a veteran, if it was more prevalent a standard, would put LifeLock-like handlers out of work.

Date of experience: November 29, 2024
Massachusetts
1 review
0 helpful votes
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Easy as 1,2,3
February 10, 2025

As long as you have all your information available it goes pretty smooth very well organized.

Date of experience: January 31, 2025
Virginia
1 review
0 helpful votes
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Great
February 3, 2025

Everything is going well and I'm glad. It was helpful and easy. I can just say thanks.

Date of experience: January 24, 2025
Wisconsin
1 review
0 helpful votes
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Quick and simple.
January 15, 2025

The site appears to be secure and easy to use. I would reccomend this for people who need to sign in to SSA.

Date of experience: January 5, 2025
Illinois
1 review
0 helpful votes
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IP Pin successfully retreived
April 2, 2025

Searching for my pin # an4d received it. Gratefully thankful now I can get my taxes done

Date of experience: March 23, 2025
Florida
1 review
0 helpful votes
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No complaints.
January 6, 2025

Great experience.overall outstanding experience with the help of the staff and customer service at id.me

Date of experience: December 27, 2024
Texas
1 review
0 helpful votes
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Make things easy
January 9, 2025

ID.me has made getting official tax, Medicare, and Social Security information much easier and much faster. One short process and you're all set.

Date of experience: December 30, 2024
Louisiana
1 review
0 helpful votes
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ID me (Set-Up)
November 19, 2024

Such an easy process, just follow the instructions and you're good to go. I set mine up within 7 minutes it tells you everything you have to do. Tip: take a picture front and back of your drivers license or state ID ahead of time. I keep mine stored in my photos. Also close out all your apps. Easy, easy process.

Date of experience: November 9, 2024
California
1 review
0 helpful votes
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I'm still new to this site,still reviewing it.
February 27, 2025

The process is quite easy, all information are basics questions about my information & identity.

Date of experience: February 17, 2025