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ID.me

id.me
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Overview

ID.me has a rating of 4.2 stars from 29,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.

service
1,349
value
1,099
shipping
603
returns
593
quality
1,080
This company does not typically respond to reviews
+322
How would you rate ID.me?
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New Jersey
1 review
0 helpful votes
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Security
December 12, 2024

I feel like I will not be hacked after I provided the information to ID.me. It's scary today to trust any account, but this was professionally put together.

Date of experience: December 2, 2024
Texas
1 review
0 helpful votes
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Good
February 20, 2025

It was alright I'll tell other people about it.
I love it

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Professionalism
January 22, 2025

Everything is safe and a good way to ID myself quick, having it on my phone I can carry it anywhere I go

Date of experience: January 12, 2025
New York
1 review
0 helpful votes
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Very Easy App 😁
April 2, 2025

The only problem I had with it is the two-step verification process for my account...

Date of experience: March 21, 2025
Washington
1 review
0 helpful votes
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It was good thank you id me añd everything should be so easy and its safe No worries ñó hassle. Wish this was not so specific about how much one has to write

Date of experience: April 21, 2025
New York
1 review
0 helpful votes
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Proof of Identity
February 20, 2025

It was an easy process to prove my identity and it has been very helpful

Date of experience: February 10, 2025
Georgia
1 review
0 helpful votes
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Great
February 20, 2025

Great I can't believe it thanks for all you did for me and my family

Date of experience: February 10, 2025
Virginia
1 review
0 helpful votes
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Good
February 19, 2025

It was over all a good experience. I wish that the response time was faster.

Date of experience: February 9, 2025
Zambia
1 review
0 helpful votes
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Confidence in Securing my Data
November 28, 2024

I wasn't sure what to expect but after going through the process and then the video call, I know all my private information is secure. With ID.me I was able to log into my Social Security & IRS information with ease. I highly recommend this website and their process.

Date of experience: November 18, 2024
Pennsylvania
1 review
0 helpful votes
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Good one
February 5, 2025

It was pretty good but once I got thru I still didn't get to accomplish what I supposed to have but I got in

Date of experience: January 26, 2025
Kansas
1 review
0 helpful votes
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Another Database For Potential Breach
November 26, 2024

While the process for setting up an ID.me verification is fairly easy, and the attempt to prevent identity theft and fraud is warranted and appreciated, this creates another database that is subject to breach by hackers. The biometric storage of the required selfie is particularly disturbing. However, those who wish to access their government accounts are not provided much choice but to participate.

Date of experience: November 16, 2024
Washington
1 review
0 helpful votes
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Refund status
January 9, 2025

It was not successful I tried to get information on how to get Mt return that was stolen from me and returned to the irs

Date of experience: December 30, 2024
Colorado
2 reviews
0 helpful votes
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Relatively easy to set up an account
January 9, 2025

I really didn't know what to expect, but although it was somewhat slow, I was able to set up an account and use it immediately.

Date of experience: December 30, 2024
Virginia
1 review
0 helpful votes
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Buddy
February 16, 2025

Real good and i would use this again to come. This is the best Pp

Date of experience: February 6, 2025
New York
1 review
0 helpful votes
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Quick and easy!
November 27, 2024

The short time it took me to get verified was well worth the discount, and future discounts. The free shipping alone was worth the experience. Don't hesitate, enter your information and you're on your way.

Date of experience: November 17, 2024
Washington
1 review
0 helpful votes
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Always remember your i.d.me and password
November 26, 2024

The problem with i.d. me is the response time when you encounter a problem. It takes longer than a week. I tried to change password and reached out to the support with no success in completion of logging into government site because of duplicate account. I couldn't recall nor get into original email. Hence, I created a id.me and experienced the duplicate account

Date of experience: November 16, 2024
Washington
1 review
0 helpful votes
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They stole my information
January 17, 2025

I was trying to get promotional passes to SeaWorld gave up my information got nothing in return it said that I was approved but reality I feel like I got my information stolen.

Date of experience: January 5, 2025
Florida
1 review
0 helpful votes
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Quick and painless
February 6, 2025

I liked the fact I was able to complete everything within 10 minutes and after hours.

Date of experience: January 27, 2025
Pennsylvania
1 review
0 helpful votes
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Good
February 6, 2025

I am super satisfied with the work they did with me today, everything was very professional.

Date of experience: January 27, 2025
Michigan
1 review
0 helpful votes
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Great experience
April 2, 2025

Well had an issue with access with get to the IRS page other than that it was great

Date of experience: March 23, 2025