ID.me has a rating of 4.2 stars from 29,032 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
When I try to log in to Veterans Affairs, the XMS dashboard comes up. I am not able to log in, although ID.me says I am verified.
Good it's easy to check all your status and get more answers that people have whit no answers
Good format, everything you need to assist you threw the process, very helpful information and I had no problem starting and completing what I had to complete, with your help, good program
Even though I had difficulties maneuvering the security feature on Chrome I eventually figured it out and was able to get through it.
It took more than one try to get needed documents, some time waiting, and circumventing other things but totally worthy as allowed me to access easily to a needed government portal with sets of solutions and services. Excellent tool.
I'm an Old School Old Man, but I am very excited about using this stuff for all of my things I need to sign for!
Step by step very easy! I would recommend my friends and family to use ID.me!
Great job and I would tell any of my family and friends to use this
No stress at all! The agent was so respectful. It was faster than I expected.
I always have my card with me I always check and ask if they give me discount for my military service
Was very frustrating trying to set this up & while I understand the importance of preventing identity theft, this whole process to be able to gain access to my Social Security info. Is typical bureaucratic overkill.
Awsome thank you very much I was a little confused at first until I understood the process thank you very much
😊 my experience was great and I trust the process and recommend it to everyone who needs to sign up
Always asking same questions over an over, should use the information you get from me an not repeatedly ask the same questions.
It was my first time doing it with professionals and also I didn't know what to do with it the first time
As long as I'm my computer is OK. But if I had to try accessing ID for my information, I'd be screwed. Like this survey, too many questions to fill in. Ridiculous.
Excellent, it was easy to receive a video call and the agent was non judgemental.
Answer: Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.
Answer: Hello! Please see the below linked article, as well as our website, to learn more about ID.me! https://help.id.me/hc/en-us/articles/201904874-Who-is-ID-me- https://www.id.me/
Answer: Hello Ralph! ID.me's role is limited to the identity verification process for the IRS. For assistance in verifying your identity for the IRS, please email our team at sj.support@id.me. We look forward to hearing from you! -ID.me Social Response Team
Answer: Hello! We sincerely apologize for this frustrating experience. We are happy to help. Please send an email to sj.support@id.me for assistance.
Answer: Hello Justin! For information on your IRS verification, please email our team at sj.support@id.me. Thank you! -Olivia, ID.me
Answer: Hello Casey! Thank you for your feedback, it is sincerely appreciated. For assistance with your account or verification, please contact us via email at sj.support@id.me. -ID.me Social Response Team
Answer: Hello! If you require assistance with completing your ID.me verification for your state unemployment organization, please reach out to us at sj.support@id.me. We are happy to help.
Answer: Hello! ID.me representatives are available to assist you with any account or verification issue you may be experiencing, 24/7. Please reach out to our team at sj.support@id.me for help. Additionally, please see the below linked article for information regarding data security and ID.me. https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure-
Answer: Hello! We are happy to assist you with any difficulty you may be experiencing with your ID.me account or verification. Please send an email to sj.support@id.me for help.
Answer: Hello! We are happy to look into this for you. Please send us an email at sj.support@id.me.