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ID.me

id.me
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Overview

ID.me has a rating of 4.2 stars from 29,032 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.

service
1,349
value
1,099
shipping
603
returns
593
quality
1,080
This company does not typically respond to reviews
+322
How would you rate ID.me?
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Wisconsin
1 review
0 helpful votes
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Logging in to Veterans Affairs
January 23, 2025

When I try to log in to Veterans Affairs, the XMS dashboard comes up. I am not able to log in, although ID.me says I am verified.

Date of experience: January 13, 2025
Washington
1 review
0 helpful votes
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Pay taxes
January 27, 2025

Good it's easy to check all your status and get more answers that people have whit no answers

Date of experience: January 17, 2025
Pennsylvania
1 review
0 helpful votes
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Solid, easy to use and finish
December 16, 2024

Good format, everything you need to assist you threw the process, very helpful information and I had no problem starting and completing what I had to complete, with your help, good program

Date of experience: December 6, 2024
Alabama
1 review
0 helpful votes
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It's a necessary.
January 17, 2025

Even though I had difficulties maneuvering the security feature on Chrome I eventually figured it out and was able to get through it.

Date of experience: January 6, 2025
Washington
1 review
0 helpful votes
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Effort involved but worthy
November 18, 2024

It took more than one try to get needed documents, some time waiting, and circumventing other things but totally worthy as allowed me to access easily to a needed government portal with sets of solutions and services. Excellent tool.

Date of experience: November 8, 2024
Washington
1 review
0 helpful votes
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Citizen
February 13, 2025

The survey is to long keep asking somewhat same questions,does everything needs to be explained

Date of experience: February 3, 2025
Illinois
1 review
0 helpful votes
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I'm an Old School Old Man, but I am very excited about using this stuff for all of my things I need to sign for!

Date of experience: February 9, 2025
New Mexico
1 review
0 helpful votes
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5 stars
February 12, 2025

Step by step very easy! I would recommend my friends and family to use ID.me!

Date of experience: February 2, 2025
Ohio
1 review
0 helpful votes
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Great experience easy to access operate
February 12, 2025

Great job and I would tell any of my family and friends to use this

Date of experience: February 2, 2025
New York
1 review
0 helpful votes
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Excelent!
February 12, 2025

No stress at all! The agent was so respectful. It was faster than I expected.

Date of experience: February 2, 2025
Nevada
1 review
0 helpful votes
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Survey
February 12, 2025

Ok but was somewhat time consuming and took a long time to get it done

Date of experience: February 2, 2025
New Jersey
1 review
0 helpful votes
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New phone
January 9, 2025

I always have my card with me I always check and ask if they give me discount for my military service

Date of experience: December 30, 2024
Virginia
1 review
3 helpful votes
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Overkill
November 19, 2024

Was very frustrating trying to set this up & while I understand the importance of preventing identity theft, this whole process to be able to gain access to my Social Security info. Is typical bureaucratic overkill.

Date of experience: November 9, 2024
New York
1 review
0 helpful votes
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100%
January 17, 2025

Awsome thank you very much I was a little confused at first until I understood the process thank you very much

Date of experience: January 5, 2025
Washington
1 review
0 helpful votes
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Excellent
March 13, 2025

Interesting and it was hard at first but got help and if you know what your doing just do it

Date of experience: March 3, 2025
Ohio
1 review
0 helpful votes
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Trust the process
May 1, 2025

😊 my experience was great and I trust the process and recommend it to everyone who needs to sign up

Date of experience: April 21, 2025
New Jersey
1 review
0 helpful votes
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Ok
January 9, 2025

Always asking same questions over an over, should use the information you get from me an not repeatedly ask the same questions.

Date of experience: December 30, 2024
Illinois
1 review
0 helpful votes
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Good service
January 9, 2025

It was my first time doing it with professionals and also I didn't know what to do with it the first time

Date of experience: December 30, 2024
West Virginia
1 review
0 helpful votes
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As long as I'm my computer is OK. But if I had to try accessing ID for my information, I'd be screwed. Like this survey, too many questions to fill in. Ridiculous.

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Verified
February 11, 2025

Excellent, it was easy to receive a video call and the agent was non judgemental.

Date of experience: February 1, 2025