Overview
ID.me has a rating of 4.2 stars from 29,031 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
Fast and easy way to access my tax documents. I Can view all the documents.
It was simple and the representative was very helpful to get my identity verified and sending my IPIN to me
My experience was so pleasant, the representative made me feel safe with my information
I GG was a great experience and I really appreciate it. Thanks ID. ME
Had access to SSA for years, then IDme asked for Driver's License, which has my full legal name, SSA uses my shortened form of my name (kind of like William vs Bill). That resulted in name mismatch, now I'm locked out of SSA.
Excellent video call an excellent customer service to woman was very kind and help me in every aspect thank you
I spent over 2 hours trying to get this set up, I contacted there support they couldn't get it set up. I ended up losing a $500.00 discount.
Had to get help with ssi.and got right into
My account.after talking to agent.
It was very easy to set up. Extremely useful to apply in identification purposes
This is good and safe only when I take the video I don't like
It helped me to learn this method of identity registration, I learned it well
Love it when a plan comes together and this definitely went right on together.
Frustrating frustrating it's all I can really say is so unfair house everything going
Was difficult at first but after start understand was easy to follow the instructions
The website didn't work. Also this review requires 50 characters. id.me still doesn't work
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members