Ibotta

Ibotta is getting worse all the time. I'm often missing cash back. It shows the items I purchased and the total amount of cash back when I submit it but then after it has processed, I'm missing cash back for things I purchased. I'm tired of having to contact them to get it resolved. This happens way to often.

I bought 4 items that were worth $1 earnings each and only received 3. Limit was 5. Even corrected it and was denied $1. Update* customer service was quick to follow up after I submitted a bad review and corrected the issue. Thank you.

I really like Ibotta. The app is easy to use. You can scan your reciept manually or attach your stores loyalty card and let the app take things from there. If you attach your stores loyalty card to Iotta, you won't have to worry about missing cash back opportunities. Easy peasy way to earn a few bucks.

In my opinion Ibotta is a great app. I have several cash back apps but Ibotta is one of the easiest and most dependable apps that I use. You just pick what's on your list and then go shopping. My cash back notification email is in my account by the end of the day. Ibotta doesn't have you playing games or answering surveys just to get points. It also had a variety of local stores. The $20 cash out minimum is not bad either you can make that back in just a few shopping trips, depending on what you purchase. It's also easy to use if you miss a cash back or if there is a request that is questionable. They will contact you within 24 hours to help you solve it

Easy peasy. Earn money on things you buy everyday and ability to get cash back on new things you'd like to try.

Great experience, found the item shown in the app matched it with the receipt and Bingo I received my cash back!
I will say, if possible purchase the cash back items separately! Great app!

Saves me money on groceries. System makes mistakes once in a while but customer reps take care of issues quickly.

Easy to use the app. I appreciate that Ibotta notifies me if I missed an opportunity to get cash on items I purchased

Far too many times I have made purchases of the same item and gotten reimbursed for some but not all when all met the criteria. I submit for review and you still deny it. Today I bought 3 boxes of Robert Irvine's FitCrunch bars: I got credit for 1 and you asked me to scan the missing ones. I have absolutely no idea which ones you missed.

I enjoy earning cash back for every day purchases. Ibotta offers a variety of brands to earn cash back from. The reason I have given four stars instead of five is because the timeframe to scan a receipt is only 7 days and that is too short for me sometimes. I often find that a receipt will get missed and it will be too late to scan.

My recent experience is really disappointing because I don't know the reason l lost my earning today when I try to withdraw it for give card without any explanation. I accumulated around $105.00 dollar. That is very frustrating when you try to get what you work very hard for and you decide to take away without any reason.

I made a purchase but the bar code was not recognized. I requested assistance. Ibotta took the time to give me information to ensure I check offers before shopping. They did not have to honor my request but I'm truly grateful they worked with me. I did not mention that they gave me time to produce my evidence when I returned from vacation (almost 3 weeks later). Ibotta could have said, I did not respond in a timely manner. Thanks Ibotta for working with me. Much appreciated.

Hello there,

I'm writing to bring to your attention a few recent issues I've encountered with the Ibotta app.

Firstly, I made several purchases through QVC and activated the 12% savings offer via Ibotta. However, I did not receive the expected savings in my account.

Lastly, I encountered a limitation while redeeming a savings offer at Walmart. The offer allowed for only five qualified items per receipt. While I received the savings for my first receipt, the second receipt was not credited despite there being no daily limit specified. I have already reported this issue through the app, but I have not yet received a response.
I must emphasize that I have been a loyal user of Ibotta for quite some time and have generally had positive experiences. However, these recent issues have caused some disappointment.
I understand that technical difficulties can arise, and I appreciate the information you provided regarding the QVC savings issue. It is reassuring to know that your team is working to resolve these problems.

As a business owner myself, I believe that constructive feedback is essential for continuous improvement. Therefore, I am sharing my experiences with the hope that you can address these issues and maintain the positive experiences of your users in this competitive market.
I look forward to a resolution and continued positive experiences with Ibotta.

I buy products in store, scan the product before buying. Come home to scan receipt,click offers and then scan product again because an offer is missing. Accepts the offer but after submission, missing cash back. Now I have to take multiple photos to prove I did purchase the product. Frustrating!

I've used ibotta for few years now and love it. But today, you have outdone yourselves. Received the regular e-Mail about my cash back but this time also about my missing rebate? Wow. Just blew my mind. Thank you.

Accounts and trying to redeem receipts and products. I wish it was a little bit easier. I'm very confused on how to redeem receipts and link accounts it's very confusing I wish it was a lot easier to do.