Overview
Ibotta has a rating of 4.2 stars from 4,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards and care team. Ibotta ranks 1st among Cash Back sites.
The customer support service is very fast, they respond to emails in a short time. My problem was solved, they made concessions to me. Thank you for your attention to me as a client
I was missing cash back from a recent purchase. The is was quickly resolved and the amount was updated.
After uploading my receipt, I received credit. However,I was missing credit for an item. I contacted customer support. A representative promptly responded and kindly credited my account. I appreciate it.
I bought a 3 pack of febreeze warmer refills but it wasn't recognized on the receipt and I didn't get my $2 back
Atypical of the Ibotta APP, I experienced a problem getting a qualifying purchase added to my list on the same day I purchased the added item. I reached out to the online FAQ section and then the self help regarding an unexplainable APP behavior. After I exhausted the self help options I contacted the Ibotta support via email. After confirming who I am, the customer service representatives I interacted with were helpful and resolved the issue within 1 day. TY
I earned approximately $29.75 in cash back on my purchase. I did not receive the $4 for an approved carols daughters item, so I submitted for missing cash back. Once I returned to the app the amount of $25.75, which was already cashed out, had been reversed. Please help asap! As I have offers I would like to redeem right away.
Ibotta is a great way to earn cash back and cash in for gift cards. It's like free money and who doesn't want free money
I was confused about Dollar General cash back vs Ibotta rebates. I was explained how it works very nicely by the help desk and received my courtesy rebate. I appreciate ibotta so much! And the help desk is always so great. Its such an amazing way to earn back extra money on groceries, or try new things at a lower cost to me.
It is such a nice perk to get money back on items I use regularly and on those I want to give a test run.
Love the app only issue is it seems to be very sensitive picking up receipt info when uploading while other similar apps aren't as difficult other than that love it
I was given a manual rebate because the receipt didn't work. Extremely pleased with the outcome and I appreciate them working with me on this matter matter.
Living paycheck to paycheck with kids, every penny counts. Ibotta is more than just an App, earning extra money by scanning receipt definitely helps. Just Keep on doing it because everyday more items being added and to me every penny or $1 counts and it adds up.
Once you download Ibotta, Make sure you Check mark and read description for which items that you are going to buy in order to get cash back. I started cashing my earnings when I hit $20 and the highest amount that I transferred to my PayPal is $150 and sometimes I use it to buy a gift card then use it to shop online then earn again. My history earning is 1K and so far no maintenance fee,I also received a free gift with free shipping. Ibotta, Thank you so much I am forever grateful.
I have used this app for a few years. During this time, I have only needed assistance a few times. When I have reached out to them I have received a quick resolution to my issue!
I had an issue with an awarded rebate. I was rewarded double for a rebate that should have been one. They graciously told me I can keep it. I really love Ibotta, and appreciate the prompt & kind responses. If you don't have the Ibotta App, what are you waiting for?
I cannot load on my phone right everytime I try to use it freezes and I can't use it.my giant eagle and dollar general is not loaded to my account and I cannot even get on my account to submit anything or clip anything.haven't been able to for months I have an adroid phone and trhis app totally sucks on it
I have had a great experience with ibotta. I have found that it is easy to use and upload receipts for things I buy every day and I earn cash in gift cards or just cash out to PayPal. Great App. Thank you!
This is an easy way to earn money on things I busy all the time. Even the 1 time I had an issue with an item I purchased, it was resolved quickly with customer service.
I've used Ibotta for a few years now and I absolutely love it. Saves me so much money and it's very easy to use. Customer service is excellent. I start in January saving money and at the end of the year, I cash in my savings and use toward Christmas gifts. Tremendous help. I've taught others how to save as well. I am also able to donate to women's shelters with items the end up not costing me anything or very little.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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