Ibotta

Have been using this app for years. The offers have decreased considerably from years ago but it's still a great deal. There are also a great many more stores/websites available now. Read the offers CAREFULLY and double check size/weight of offers. Customer service is only available via email but they are second to none! All issues I've ever had were handled quickly and politely. Its always nice to save a little for items you're going to buy anyway. Each little bit definitely adds up so pay attention to the weekly "Any Brand" offers. 100% worth the few seconds to select offers before shopping & get cash back

Where I live all CVS stores are called Long's Drugs. The app. Did not recognize my receipt as a CVS receipt and would not issue $5.00 cash back. I sent an email to customer service, with a picture of my receipt, explaining the CVS/Longs name difference and I got a return email within 30 minutes acknowledging my request and two days later my account was credited. I must say, I was miffed, at first, that this had to be done by email but now I know that Ibotta's service team addresses issues in a most timely manner. I'd say, faster than any other time that I have had to send a service request to other vendors. If you ever have cash back that you know you are due, you can expect to get it within 2-3 days or sooner.

I love using Ibotta! Times are tough! And with so much uncertainty in the economy, it's nice to put some cash back in my pocket on everyday purchases. Ibotta is the app I didn't know I needed, but am ecstatic I was introduced to you guys! Special shout out to Prince, who recently helped remedy one of my cash back concerns - keep up the awesome work!

Before leaving to go shopping I open the Ibotta app and pick and choose what Is on my list. There I always something in the app that I want or need. I have saved so much money since I started using Ibotta. Try it, you won't be sorry!

I had a pleasant experience with Ibotta Care Customer Support, thanks to Tracy. I needed to update the phone number on my account, and she handled it quickly and without any issues. The process was smooth and stress-free. Tracy was friendly, helpful, and made everything so easy. I really appreciate the support!

I've been using Ibotta for a few years and am now in the $1000 Club! That means I've earned over $1000 using Ibotta! It only takes a few minutes to check out all the fabulous cash-back offers from Ibotta before you shop (either in-person or online), and you then earn money on each purchase associated with these offers. If you have any questions regarding an offer or have any problem, their customer service department is more than willing to offer assistance. I can't recommend Ibotta enough, and try to tell as many people as possible about it! It's definitely a win-win!

Today I recorded $42 dollars back on my grocery purchase … not only did I recieve $ on the items purchased but I received money for redeeming a number of offers! I had overlooked checking off an item the other day on a purchase and ibotta sent me an email and allowed me 24 hours to claim it! It's like getting free money! I love ibotta!

The Ibotta app works well for me. The offers are clear, the ability to check in store if the barcode on an item matches the offer, and the timely notification that I have received or have cashback pending is appreciated. Another positive is the customer service. While there are AI options to answer questions, there is still an opportunity to submit a request to a person to help resolve your issue. Today they were able to quickly identify the issue that led to my not receiving cash back for an online order and immediately issued me a credit. Great app and great cash back service.

I'd gotten an email about a missed rebate from a recent purchase (1st great thing about them--Ibotta has let me know about a missed rebate several times!) and gave steps to add the offer to the prior purchase. Then I reached out to the support team because i had an issue, and I heard back within 2 days (counting the weekend) with further explanation and told me they added the amount to my account! Super friendly and professional!

I had an issue with a receipt not correctly reflecting my cash back earned. I messaged support and was immediately sent an automated message that my issue would be assigned out. Honestly in less than 24 hours I was contacted by Jack advising of the issues resolution. I looked at my account and sure enough the correction was made after their research was conducted. Very please with the speed at my case was assigned and resloved.