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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Well sometimes y'all are alright but James s is amazing
As you can see on the receipt, I bought 4 coffee mate. Pls send me the.50
Problem with password reset, not receiving reset link. They never gave up until my issue was solved. Very quick response and you could tell they cared
I love Ibotta! I get cash back on things I would have purchased anyway. I have had a couple small glitzes which their care team resolved quickly and makes me happy.
I purchased only one (1) Carbons stain devil. Tried to correct the mistake but it credited me for five purchased. Please fix.
Love ibotta just wish there was more choices like store brand items an everyday items that don't cost ppl an arm and a leg to buy.maybe work with the stores to offer their brands more
First off I just wanted to say I love Ibotta.
Second, Ralph I. In the customer service department was helpful and kind, made the whole process very simple.
Thank you to Ralph!
I have interfaced a few times with Ibotta. Most recent is getting my money from them. They assured me that they will have a program in place for getting my money.
Gabriel,Sabin,Thomas all are good always very helpful I like using ibotta such wonderful app for saving money
I had an issue pop up a few days after a purchase where points were taken away after they had been approved. I couldn't reach out through my transaction because the items were incorrectly marked as ineligible so when i pressed missing cash back i couldnt resubmit those items. There was no other way to contact support so I went through the chat bot in the help page and asked it for a person several time until it gave me the option to write in to a team member on my own. I reached a team member who didn't understand my original complaint but happily granted me 2 dollars however my issue was unresolved. I reached out again and thankfully a team member named jovie contacted me, she reviewed the transaction, in which she recognized and solved the issue. Thank you Jovie for being thorough!
I just started using this app about two weeks ago. The part I don't understand is where you choose your grocery store and select "shop", which is what I did. Twice it's said it's for "any" receipt and will work with your loyalty number. This is not working.
I love the concept, and love to save money on things I buy normally.
I enjoy using ibotta because it is like using coupons but easier. There are very few coupons now and most of them do not apply to me.
I didn't have printed receipt only emailed one. The store printed for me on paper. Ibotta accepted it. Than you.
I use Ibotta every time I shop online or if I go to a store I will upload my receipt for deals. I find that Ibotta has the highest get back deals than other similar savings apps.
I double check everything in the store & you're telling me it's ineligible I bought 6 Cesar's checked the label scanned in store & it was green saying it was good but your telling me it's ineligible. Then I tried to add my Kelloggs Fruit Loops for missing cash but it had already taken the Cesar's & now I can't enter it for missing cash. I would have never bought these items I always scan them in the store & see if they're eligible which I did.
An ibotta rep helped me with my concern, and corrected the issue
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.
Hello Rebecca! We understand your frustration about limited or reasonable offers. We are continuously working with brands to bring you the very best offers available. We have taken your valuable feed back and will be using it to improve our services. 3/19/2024