Humana

1st. I saw a podiatrist who prescribed diabetics root cream for my feet. Humana denied it and asked if I minded them reaching out to Dr. To ask for a cheaper persription which I never received. 2nd. Upon d/c from hospital my dr. Ordered a Rolator walker, a talking glucometer,a shower chair, a bedside commode & a raised toilet seat. All of which were supposed to b delivered to my home at d/c. Humana only paid for a regular walker w/wheels and a Walgreen brand glucometer. I never received any of the other equipment and Humana suggested that I pay out of pocket for these items or go to a Goodwill store to purchase them. 3rd. After a face to face with my PCP for elevated glucose readings, she prescribed Hemalog Kwik pen 5 mg units proportional to meals. Humana failed to approve the insulin on 06/16/2023 and has delayed and denied the Rx for 25 days. They simply claimed the Rx was not covered under my plan and required prior authorization or had to appeal the decision. Each time I was given another excuse and another step to complete. I ended up paying out of pocket for the Rx and I during for refund and damages.

Hard to find a good doctor in network in my area. Seems most won't go near it because they are hard to deal with.

When you reach them you have to wait for so long and without results 😞They are offering a poor service for their customers.Every single month it's hard to find out what you are doing to do with the expense of prescriptions and medical appointments co payment. This is unacceptable.