Now you do recall that Humana has renamed itself Humana Walmartwell I hope you take the time to read this cuz it's extremely important to me and by the time you get done reading it you will realize that you have made a huge mistake by getting health insurance through Humana Walmart for one I have terminal cancer and every time I need my meds I have to argue with them do you think that's something that you would like to do if you were in the process of dying waste your time on the telephone with an insurance company called Humana Walmart of all things How about if Humana Walmart just goes about possibly just ensuring the Chinese to keep their supply chain open that might be best for Humana Walmart and I say that in a tone that you can just imagine Humana Walmart come on get real herHumana Walmart you're nothing but a jokeand you call yourself an insurance company how dare you lie to people yeah I'm calling you a liar because that's all you've done to me for the last week is lied to me and my brother he's even tried to get you to cover my badge and you just keep lie over and over again you should be ashamed of yourselves literally ashamed of yourselves now folks now that you've read that part I want to tell you who I'm switching insurance companies with and they're more than happy to pay for my meds United Healthcare yes United Healthcare okay they care about your health they have a lot of great benefits that go along with their health care packages they don't lie deceive the customer you might check them out because United Healthcare in my eyes right now can't do any wrong Humana Walmart is absolutely disgusting to have a bad taste in my mouth for them and I will never recommend them to anyone and I mean anyone and all I can say about them Humana Walmart shame shame shame on you and shame on you again you'd absolutely disgusting company that do business with thanks folks for reading this take care of yourselves switch insurance companies now stay alive

This is the VERY WORST choice you can make when getting an advantage Plan! I've had Humana Gold Choice for over 20 years. THAT PLAN HAS A LARGE OUT OF POKET Every month ON TOP OF THE MEDICARE. I thought I was chosing the best plan with the best care and I was willing to pay for it. In November, I had a bad fall down the stairs. I shattered my arm, broke my leg in 2 places also. I had surgery on my arm to rebuild it, they replaced my elbow and put lots if plates and screws along the long bone. Humana forced me out of the hospital into a rehab just a day or two after my surgery. I was in XTREME pain and couldn't possibly even move without help, let alone do any PT or OT. Humanas policy provides 100 days in a skilled nursing facility. What the policy doesn't tell you is that you don't actually get to use the 100 days. Humana decides when you can go home. They don't take any input from your therepusts or your doctor. They just decide you can go. They don't care if you are so unsafe at hone you are just going to fall again, their only thought is getting you out of the facility and off their books. Each day was costing ME $188.00 and it was costing them like $50 but they still can't stand to pay their share apparently and just kick you out. I needed help at home, I can't walk yet, I can't go to the bathroom, I can't go fix my food, I can't even get into and out if my bed. I have really bad dizzy spells and they don't care about that either. I am on day 45 and according to Humana, NO onee else, I am safe to go home, and if I fall over, oh well. I still can't bear any weight on my arm, so I can't use a walker I dont even k ow HOW I am going to get home. I can't get into and out of a car, I have to go up 5 steps to get into my residence and then down a flight of steps to my bed. Again, humana couldn't care less, they just want me gone from the facility. The facility says it ONLY Humana a d Kaiser that do this to oeople. Any other policy and I would have been able to keep doing Therrapy to get more mobile. Do NOT believe the lies Humana says on their website and the agents who call you to try to get you to enroll in one of their plans. They must be paid ( with members money) to lie!

ENDANGERING CLIENTS HEALTH CARE - HUMANA (Medicare) Rx Drug Plan - Profits from pain 4/26/2017 1:25 PM

I have had HUMANA as my Drug Rx plan in NY for several years and now in Florida since moving here a year ago. In NY it was determined by 3 specialists, that I am ALLERGIC to preservatives in eyedrops (it caused me severe blepharitis) and then the anti-inflammatory drugs to resolve this caused permanent vision damage to both my eyes. I have to use unpreserved eye drops to avoid vision loss. All the eye doctors I saw notified Human of my sensitivity to preservatives and the need for unpreserved medications (I too am an eye doctor). Humana then authorized the (not on the formulary) drops at a $45.00 copay each purchased months supply (after a yearly first purchase of $125.00).

I called today to get a price on the drops in Florida, as recommended by my physician who thought she might be able to save me money by NOT using my drug plan. I was told by your rep *******918 that all the past reports my doctors filed were of no value. I was told that I had to start the process over and get new doctors to request this exception because it was a new year (each year). You did not promise to make an exception in any case. I was also told the drug is not on your formulary and I would have to pay full price. The Walmart discount prices is $175.84 for a months supply. It sells for over $200 / mo supply. It is illogical (and unethical) to ask me to go through the doctor request process each year. When your representative said I would have to do this I asked to speak to a supervisor since allergies dont go a way. He then played the same trick all "annoyed" providers do and said he would transfer my call to customer services who would help. He promptly disconnected us. (he had my phone number and if he wished to call back he could have).

I am a retired doctor, I understand how you play games by forcing doctors to do unnecessary time consuming paperwork and phone work so that you can stop patients who need exceptions from getting the meds they need and for which they have paid your insurance fees for years. Sure you tell the patients it is their doctors responsibility to contact your service department as if it would take just a moment or two. When I was a practicing doctor, I would have been doing this all day! Doctors are paid poorly enough already and now you add to the injury by making them do unnecessary paperwork or spend time on the phone with your company (which hangs up on them too) which is not possible for them to do today. It is a neat little way of deceiving your patients. You tell them ask your doctors to get an exception and put the blame on the doctor.

Having a formulary that allows you to negotiate for a lower price with a drug company is not a bad idea. However when a patient needs a drug not available on your formulary and when there is no alternative on our formulary, making them jump through hoops to deny services is UNETHICAL. We as patients, all know the stories of suffering senior citizens who live in pain because they cannot afford the medicines they pay their plans for. The medicines they can get from Canada pharmacy cheaper than WITH their drug plans.

As patients, you take our money in premiums with false promises of care and then deny service for greater profits. Nothing could be more unethical other than directly causing injury to your clients by stabbing them with a knife or shooting them. You get away with it indirectly, without putting a knife in them, by denying services. I wonder how this would read on the Internet? I gave you 24 hours to set this straight in writing and then I waited w weeks. On 4/26/2017 I then sent my email to your customer services and received no response. Today is 5/9/2017 If you intended to respond, 2 weeks was clearly enough time. This clearly paints a picture of the ethics behind your services and your concern for your clients. Dr Joseph A Ross

5/30/2017 --- The Human Drug Plan Rip-Off only gets worse.

My eye doctor prescribed a second med for me today. Unpreserved again because I am allergic as documented. This drug was also denied. Now she is going to write to them to see if they can get it approved. Meanwhile the records for several years show (at their company) that I am allergic and that does not change.

Today my wife needs and eyedrop for post surgical care. The drop is called Prednisone. When she went to pick it up today they charged her an $80.00 co-pay. I went online to Canadian pharmacy to see what it would cost without insurance. The price in us dollars is $27.00 and it is the same product from the same company, Allergan. GET THIS STRAIGHT NOW: WITH INSURANCE $80.00 WITHOUT INSURANCE $27.00. How ethical is this? I looked at HUMANAs ratings online.

Rating: 1.2 stars out of - 367 votes <== Any wonder why?