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Here’s what consumers have asked with answers from Humana staff and previous consumers.
It is just about impossible to speak to anything but a bit and if the bot doesn't like your answers, it just hangs up on you. I finally go into line to speak to an agent. I stayed on the line almost 30 min, then the agent that got on couldn't help me and gave me a other number to call. For this kind of service, I pay over $200 a month?. You can get a medicare advantage plan lots of places for a $0 out of pocket ( besides the $170 the government deducts from my Social Security to give to them) I was paying $61 a month on top of that because I actually believed their hype. Get something else, anything g else
