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North Carolina
1 review
3 helpful votes
Follow Jacob A.
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Don't waste your time or money. Terrible amount of commercials it makes it unbearable.
Hulu should be free to the public due to its ungodly amount of commercials.
I don't get it. The advertiser pays hulu to advertise and yet they make the consumer pay monthly.
Although it will never happen they should offer their normal commercial filled service free and offer a commercial free subscription.
They are worse than cable.
Please save your hard earned money and blow it on something worth while

Date of experience: July 20, 2017
Texas
1 review
3 helpful votes
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Awful
October 10, 2017

I hope Hulu gets shut down soon. I would give it negative 5 stars, but it wont let me. All I tried to do was delete one profile on the new stupid updated version and it turned into me waiting on the $#*!ing phone for 45 minutes. $#*! Hulu.

Date of experience: October 10, 2017
Florida
2 reviews
9 helpful votes
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I made a mistake when signing up for Hulu under a special they were offering. I called the customer service which is impossible to get a hold of. Told them I was trying to sign up for the special and ran into some problems. There answer was "there is nothing I can do about it". I said then cancel my account, there answer was Ok. I had never been a customer, but because of that experience I never will be a customer of there's.

Date of experience: November 26, 2018
New York
6 reviews
42 helpful votes
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Since the first time I visited Hulu, I was skeptical that one website that doesn't "look like" it's owned by some network, which means that it would be somewhat impossible to host a variety of TV and movie content for free. So it was free and... after watching Family Guy and The Simpsons... a LOT of it, Hulu became an everyday part of my life. I don't need TV anymore because of Hulu. It has infected my mind with pure entertainment!

So now, I have Hulu Plus... for $7.99/mo, it's pretty much the rent for a site that's pretty much like a room full of every season of my favorite TV shows that I can take around with me on my iPhone!

I never knew such a site... a dream... could be as incredible as Hulu... and I'm even happier with Hulu Plus adding to it!

Date of experience: November 17, 2010
California
1 review
3 helpful votes
Follow KB H.
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Tried to watch the movie "Vacation," which is an hour and a half long, but there were so many commercials, it's 2 1/2 hours long on Hulu (the limited commercial plan). Seriously?! There's a commercial break like every 5 minutes. I just counted 19 commercials during the last break. I gave up trying to watch the movie. Going to cancel Hulu... not worth $45 a month. Ridiculous.

Date of experience: September 15, 2018
California
1 review
1 helpful vote
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Hulu sucks
March 29, 2023

I joined like maybe 6 months ago and up until about 3 months ago I was only paying $7.99 a month then they started taking out $22.98
And leaving my bank account I wr drawn. Sorry I make contact and they said someone added me on HBO and that definitely bull $#*!. And they are all only giving back $1499 of my money.Which is completely bull $#*!
The only the ng I ever watched was like 3;shows.

Date of experience: March 29, 2023
Arkansas
1 review
6 helpful votes
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Rip off
September 24, 2018

7.99 to start sounds good until you subscribe then you find out all they got are a bunch of old tv shows and movies of with you can find most for free on Roku. If you subscribe you better get ready to pay extra for anything good to watch. 49.99 for live to and as little as 10.99 for stars, HBO, and others. I think it's a big joke and hate it. I will never subscribed again.

Date of experience: September 24, 2018
Nebraska
7 reviews
17 helpful votes
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No ads
September 24, 2019

I get Hulu during the fall/spring season of new shows each year-have done this about 3 years now. Then I disconnect it til next fall. I have subscribed to the level WITHOUT ADS. There is a specific box to check to do this--I believe it is a few cents more but is well worth it. I have never been pushed to sign up for the yearly price. I do agree that their setup could be a lot more user friendly. I also use Netflix, Britbox, CBS & sometimes Acorn. Note: I watch all these programs on a no frills laptop without any problems.

Date of experience: September 23, 2019
California
1 review
8 helpful votes
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Hulu is awful and crashes every 5 seconds. It takes forever to buffer and even the ads don't play 90% of the time. If I'm watching a 42 minute show and get ads as long as 135 seconds like 4 times throughout the show, what am I paying for? This website is absolute $#*! and I've tried being patient with their stupid website for months. I am so over it, Hulu is awful.

Date of experience: July 16, 2015
New York
1 review
1 helpful vote
Follow Glen W.
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Been a subscriber with Hulu for a while now, but I find I rarely use the service. The content is fine but the ad experience is the most intrusive and pervasive of all the streaming services. Every ten minutes there's a long ad break—almost two minutes of ads. Between episodes of shows, there are ads. After the theme songs, there are ads. Ads and more ads. It's like watching network TV but you're paying for the privilege of letting third parties try to pitch you their wares. Hulu offers an affordable basic yearly subscription rate, but if you want to go ad-free, you have to switch to a monthly rate that's prohibitive—well over twice the price. It's almost cheaper—and much more pleasant—to BUY ad-free content and watch it on another service. Sadly, I'm paid up for the next 10 months. Would prefer a refund so I can defray the cost of numerous seasons of "included" shows that had to go out and buy on Amazon Prime because they were unwatchable on Hulu.

Date of experience: June 25, 2023
Texas
1 review
4 helpful votes
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Used to love Hulu! But now after this atrocious update you can not find a series to watch without Hulu starting you on an episode of which they decide. Then to find the episode you originally wanted to watch you have to press a series of multiple buttons to find all episodes. Hulu your update is no where near user friendly. I do not like it and apparently there are plenty of others out there that feel the same. They will either need to make a change or loose me as a customer.

Date of experience: November 4, 2017
Georgia
1 review
0 helpful votes
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Commercials
January 22, 2022

I do not like some of the type of commercials they put on such as eharmony gay commercial. This doesn't need to be put on TV. I don't want my kids seeing this and let's say it's more then just that commercial

Date of experience: January 22, 2022
Idaho
1 review
3 helpful votes
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SO MANY ADS!
April 19, 2015

This is the worst site EVER! So many ads, they seriously have one every few minutes. What bugs me the most is my favorite shows are on here... So I find myself sucked into this site, though I honestly HATE this site, I have a membership though. Its an awful Love and Hate relationship... Ugh Please Hulu just take away these ads. We pay for this.

Date of experience: April 19, 2015
Wyoming
1 review
5 helpful votes
Follow NLV V.
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My account with Hulu was hacked after I cancelled my account some months ago and these 10 folks got it going again... and have been using it illegally... I have password security. Never gave my password out to anyone. I'm from WYOMING NOT LA but they refused to give my money back and charged me for future use even though NOT using. Reporting to my bank and negative reviews for Hulu every place I can place them to warn folks not safe and not cooperative when hacked. Terrible! Find another streaming service.

Date of experience: December 30, 2018
Texas
39 reviews
136 helpful votes
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I enjoy Hulu and use it more frequently than any other video website, however I would like to see them update their content a little more often and quicker. I've watched the entire second season of Homicide Hunter (A show I've gotten addicted to) but they do not have season one or any other season available to watch. And I know so far, that show has about 5 seasons.

Date of experience: January 23, 2016
New York
1 review
3 helpful votes
Follow Neetu m.
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Hulu has a huge disadvantage. Not only do they force you to watch ads unlike both Netflix and Amazon, they run the same few ads over and over and over again. It's so annoying that you feel like boycotting both the companies who run their ads on hulu and hulu itself. I always think twice about watching something on hulu, because it's totally insane to watch a show where you have to see the exact same commercials 6-7 times per episode.

Date of experience: March 26, 2017
Pennsylvania
1 review
5 helpful votes
Follow Nunya D.
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$#*! you Hulu
April 24, 2017

I want to know why your service is absolute $#*!ing $#*! compared to Netflix yet you have the god damn balls to charge the same amount when you're not EVEN $#*!ing updated on $#*! and you're always removing most of the older seasons of things or shows. Seriously. $#*! you guys.

Date of experience: April 24, 2017
Illinois
1 review
3 helpful votes
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Signed up for a free month. 7 days later they billed me. Called and complained. They said it was because I signed up for Live TV. Didn't see anything during initial sign-up about immediate billing. Bait and switch

Date of experience: March 11, 2019
Oregon
1 review
10 helpful votes
Follow yvonne m.
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I was getting to know my way around hulu and BANG... something happened. It said "we are building your lineup". What the... I can build my own line up. Now I can't find anything AND what happened to all of the programs that use to be on the channel? This is the stupidest (right word?) update I have ever seen. Hulu won't be getting my $12.00 /mo. RIDICULOUS.

Date of experience: September 23, 2017
Michigan
40 reviews
96 helpful votes
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The new Hulu sucks!
September 24, 2017

Anybody been subjected to the changes at Hulu? The interface is more confusing and difficult to use than before, and advertisements - lots more advertisements, and for longer duration. Which is undoubtedly the cause of the "upgrade." They must think if they change up the interface enough, nobody will notice the increased advertising. I didn't see my bill decrease, though. Ugh! Hulu is definitely helping their competition. The new Hulu is absolutely horrible!

Date of experience: September 24, 2017

Overview

Hulu has a rating of 1.7 stars from 1,179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hulu most frequently mention customer service, credit card and free trial. Hulu ranks 202nd among Streaming Movies sites.

service
213
value
214
shipping
67
returns
75
quality
191
+32