On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hulu's reputation is marked by a diverse content library and the appeal of timely access to popular TV shows and movies, which many customers appreciate. However, significant concerns have emerged regarding technical performance, including frequent buffering, app freezes, and navigation difficulties, leading to frustration among users. Additionally, issues with customer service, such as unresponsive support and billing discrepancies, have been highlighted. The overall sentiment indicates that while Hulu offers valuable content, persistent operational problems and a growing dissatisfaction with ad frequency may push customers toward alternative streaming services.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They have some good shows on there, and they are for free, their movies are not so great thought, very old style and not interesting most of the times. A lot of Life time movies, wich are mostly for lonely people
This is the best TV site and I just hope it stays free. Free hulu is the best thing on snowy days... I just love hulu!
A great way to watch TV on your computer. No "click thru" involved or downloads that can infect your computer. VERY GOOD SITE!... now if they would just get some decent movies...
Starting to lose its appeal. Many shows that used to be free are now premium member only. We had a Hulu Plus membership for a while but figured it's not worth the cost if you still have to sit through advertisements during your shows. Another thing that is making Hulu less-attractive is the fact that you have to wait a week or more after the original air date to see some of the more popular shows.
I Pay for Hulu plus for $7.99 a month and let me tell you, I no long watch my cable channels I am thinking shutting my cable off all the way and just keep my internet for hulu plus way cheaper
I find Hulu Premium unacceptable. The fact that you have to pay for it and still watch adds is quite disturbing. I do not like the fact that you have to watch adds in the free version, but I can understand that. I will not purchase Hulu Premium unless they eliminate the adds.
I find the site easy, great assortment of shows and movies with very little commercial time.
The HUU Plus though is a waste of money and I have found no advantage to subscribing.
They have a nice selection of TV shows to watch, and to a lesser extent movies. I have gotten the impression that since they started their Hulu+ service, they have started removing more and more movies from their free offerings. They have a nice selection of history and documentaries.
They only have a few episodes of current TV series in the free Hulu but may have the entire run of older ones. (I love McHale's Navy!)
The ads during shows have definitely gotten longer; whereas last year there may have been 4-5 30 second ads in a movie, there may now be 10 or more that last 1 - 1 1/2 minutes. It's irritating but the price to pay for free viewing.
Overall it's a great site if there is nothing on TV or you are looking for something specific. No heart rating though because of the relatively poor movie selection and the lengthy ads.
Hulu is great for catching up on shows you missed. Not a great selection of old shows, only recent shows, BUT still great!
This site is pretty good. If you missed a certain TV show, you can watch it on here. The movies are clear just like your TV. They have movies and movie clips as well. This is a very good site. They have it for free or you can upgrade it. Try it... you just might like it...
Great site to watch videos on. I regret however that I can not see how much buffering I have accumulated. I have a slow internet connection and it would be nice if I could put a video on pause and wait a long time so that I have enough buffer to watch the video in a smooth manner. There is buffering but you just cannot see how much has accumulated.
Hulu has a very good collection of clips and full episodes. But, commercials are getting a bit ridiculous. Mostly, these back-to-back, interactive commercilas. Althought there is too much advertisement, still it is one of the best websites in the net.
I can't believe this is free. Huku is a great website to catch up on tv shows you missed, discover new tv shows, and basically kill lot of time if you get bored. I use it most when I am travelling, and can't find anything to watch on the hotel tv. Video quality is great as well.
Love it! It's easy to subscribe to all the shows I like to watch. The queue automatically updates with new episodes. The site is free and I don't mind a few ads here and there at the beginning or interspersed in my video. Hulu has totally replaced my TV cable subscription.
Hulu plus finally launched and for $7.99 it is a really good deal IF you like the tv shows they currently have in their line up. If you ever wanted to watch a series from beginning to end, buying a boxed set is very inconvenient and this way you can watch all of their shows for cheap and then continue to watch the current season as well. I am giving this a full heart for the cheapness of the package. Video quality is also excellent
Since the first time I visited Hulu, I was skeptical that one website that doesn't "look like" it's owned by some network, which means that it would be somewhat impossible to host a variety of TV and movie content for free. So it was free and... after watching Family Guy and The Simpsons... a LOT of it, Hulu became an everyday part of my life. I don't need TV anymore because of Hulu. It has infected my mind with pure entertainment!
So now, I have Hulu Plus... for $7.99/mo, it's pretty much the rent for a site that's pretty much like a room full of every season of my favorite TV shows that I can take around with me on my iPhone!
I never knew such a site... a dream... could be as incredible as Hulu... and I'm even happier with Hulu Plus adding to it!
I liked this site more when it first became popular. A good portion of 'my' shows are no longer available. Cool idea though.
Great way to watch stuff for FREE! Movies, recent tv shows, etc. You'll want to have a relatively fast internet connection though or buffering time is too slow and interrupts your viewing. Also, you'll have to deal with occasional advertisements, but just consider them as the commercials you'd have to put up with if you were watching tv. This is FREE.
I love this site because they also sport some great older flicks. Plus you can really sink your teeth into the most recent episodes with out having to thumb a TV Guide. I would really like to see them put some more classics on the site.
Also I would not mind a few ads if it meant that I could get their premium streaming for free.
I like that you can watch current shows without having to pay because it's paid entirely of commercials.
The only thing I don't like is that sometimes it is outdated. That and Hulu Premium isn't really a deal to me... Which is why I gave it a 3/4.
Answer: Not worth it since they updated their interface into an unusable mess. Customer service is awful, stay far away.
Answer: Happened to me. Stay away from hulu. My systems is high speed and works great with YouTube 4k and Netflix 4K HDR. Hulu obviously is bandwidth limited which might work for customers who watch old movies but their technology is not good for 1080P and modern technology.
Answer: It's hulu yet clearing the cashe every time before starting Hulu is substandard there overloaded